Human Resource Management in Public Service
Paradoxes, Processes, and Problems
3rd Edition
Published on 28. May 2009
Book
Hardback
456 pages
978-1-4129-6743-3 (ISBN)
Description
The third edition of this award-winning text helps readers develop key skills for success while also reminding them of the complex puzzles and paradoxes of management in the public sector. It provides thoroughly updated and enhanced coverage with additional practical tools for managers and student job seekers, more international examples, more examples from hospitals and social services, and new sections on ethics training, motivation, psychological contracts, civil service reform, and workplace violence.
Reviews / Votes
"I have been using your HR text for a few semesters now, and I am getting very positive responses from my students. Some of them have mentioned that they will always hold on to the text as a reference source. The students have also found the career development guide to be very useful. The example statements provided are excellent! I like that you provide examples of the not so useful statements too. Students find this especially useful. The guide on - getting the job in a Q&A format is great. No other books provide this information - so, thank you! I hope to continue using your book for semesters to come." -- Meghna SabharwalMore details
Edition
3rd Revised edition
Language
English
Place of publication
Thousand Oaks
United States
Target group
Professional and scholarly
Edition type
Revised edition
Illustrations
Illustrations
Dimensions
Height: 229 mm
Width: 178 mm
ISBN-13
978-1-4129-6743-3 (9781412967433)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
New editions
Evan M. Berman | James S. Bowman | Jonathan P. West
Human Resource Management in Public Service
Paradoxes, Processes, and Problems
Book
03/2012
4th Edition
SAGE Publications Inc
€123.30
Article is exhausted; no reprint
Previous edition
Evan M. Berman | James S. Bowman | Jonathan P. West
Human Resource Management in Public Service
Paradoxes, Processes, and Problems
Book
08/2005
2nd Edition
SAGE Publications Inc
€94.28
Article exhausted; check for reprint
Persons
Evan M. Berman is Distinguished University Professor at National Chengchi University in Taipei (Taiwan). He is also the Editor-in-Chief of ASPA Book Series in Public Administration & Public Policy (Taylor & Francis), Senior Editor of Public Performance & Management Review and a Distinguished Fulbright Scholar. His areas of expertise are human resource management, public performance, and local government, and international interests have now taken him to Asia. He has over 100 publications and 10 books, including Public Administration in East Asia: Mainland China, Japan, South Korea, Taiwan (CRC Press, 2010), People Skills At Work (CRC Press, 2011, with Dira Berman), Encyclopedia of Public Administration and Public Policy, Third Edition (Taylor & Francis, 2007), and Essential Statistics for Public Managers and Policy Analysts, Second Edition (CQ Press, 2006). He is past Chair of the American Society for Public Administration's Section of Personnel and Labor Relations, and also a former policy analyst with the National Science Foundation. He was previously the Huey McElveen Distinguished Professor at Louisiana State University, and has assisted local jurisdictions on matters of team building, strategic planning, and citizen participation. Jonathan P. West is professor of political science and Director of the Graduate Public Administration Program at the University of Miami. His research interests include human resource management, productivity, local government, and ethics. He has published 8 books and over 100 scholarly articles and book chapters. American Public Service: Radical Reform of the Merit System (Taylor & Francis, 2007), The Ethics Edge (2006) and the Professional Edge (M.E. Sharpe, 2009) are his most recent co-authored or co-edited books. His coauthored book titled American Politics and the Environment was published by Addison Wesley/Longman in 2002. He is Managing Editor of Public Integrity and a member of the editorial board of two other professional journals. He has experience as a management analyst working for the Office of the Surgeon General, Department of the Army. James S. Bowman is professor of public administration at Florida State University. His primary area is human resource management, complemented by work in ethics and quality management. He is author of over 100 journal articles and book chapters as well as editor of six anthologies. He is coauthor of The Professional Edge (M. E. Sharpe, 2009). He is Editor in Chief of Public Integrity, a journal of the American Society for Public Administration and serves on the editorial boards of three other professional journals. A Kellogg Foundation Fellow and a past Fellow of the National Association of Schools of Public Affairs and Administration, he has a background in business as well as experience in both the military and civil service. Montgomery Van Wart is professor and Chair of the Public Administration Department at California State University San Bernardino. His publications include seven books and a substantial number of articles in the leading journal in his field. Dynamics of Leadership in Public Service: Theory and Practice (M.E. Sharpe, 2005) was designated the award "Outstanding Academic Title" by Choice. His research areas are administrative leadership, human resource management, training and development, administrative values and ethics, organization behavior, and general management. He also serves on numerous editorial boards and as the Associate Editor for Public Productivity & Management Review. As an instructor, he has spent as much time teaching and facilitating programs for executives and managers in public agencies as he has teaching graduate students. His training programs have been for individuals in all levels of government in the United States and executives and elected officials from foreign countries.
Content
Preface Introduction PART I: CONTEXT AND CHALLENGES 1. The Public Service Heritage: Context, Continuity, and Change A Day in the Life of Maria Hernandez A Dynamic Environment and Key Principles Human Resource Management Principles Historical and Institutional Context Reforming Government in the Clinton and Bush Years: Implications for the New Administration Values, Ethics, and Management Summary and Conclusion Key Terms Exercises Notes References 2. Legal Rights and Responsibilities: Laws Governing the Workplace The Foundations of Employment Law The Employment Relationship Balancing Employer, Employee, and Societal Interests Privacy Issues Discrimination Summary and Conclusion Key Terms Exercises Notes References PART II: PROCESSES AND SKILLS: FROM START TO FINISH 3. Recruitment: From Passive Posting to Head-Hunting Factors in Recruitment: Employer and Applicant Perspectives Recruitment Steps Planning and Approval Position Announcements Recruitment Strategies Enhancing Recruitment Prospects: The Seeker's Perspective Summary and Conclusion Key Terms Exercises Notes References 4. Selection: From Civil Service Commissions to Decentralized Decision Making The Bases and Origin of Selection Selection: Four Screening Phases Initial Reviewing and Testing Interviewing and Reference Checks: Reducing the Pool Choosing and Negotiation Postoffer and Hiring Issues Summary and Conclusion Key Terms Exercises Appendix: The Professional Commitment Statement for Job Seekers Notes References 5. Position Management: Judicious Plan or Jigsaw Puzzle? Three Types of Personnel Strategies The Origins of Position Classification and Management Job Design and Job Analysis Job and Position Descriptions From Jobs to Job Systems Summary and Conclusion Key Terms Exercises Appendix: Comparison of a Job and Position Description Notes References 6. Motivation: Possible, Probable, or Impossible? Theories of Motivation Human Resource Management and the Climate for Motivation Two Individualized Approaches: Psychological Contracts and Feedback Summary and Conclusion Key Terms Exercises Notes References 7. Compensation: Vital, Visible, and Vicious Equity Theory Determination Philosophy Labor Market Forces: External Competition Job Content: Internal Consistency Personal Allocation: Individual Contribution Implications Summary and Conclusion Key Terms Exercises Appendix: Compensation for Graduate Degrees in Public Affairs and Administration Notes References 8. Employee-Friendly Policies: Fashionable, Flexible, and Fickle Workforce and Workplace Trends Family/Work Programs Health, Safety, and Wellness Programs Flexible Work Arrangements Implementation, Assessment, and Evaluation Avoiding and Coping With Hostility at Work Best Places to Work Summary and Conclusion Key Terms Exercises Appendix A: Questioning for Employees and Employers Regarding Telecommuting Arrangements Appendix B: Some Questions to Answer When Considering Implementation of Employee-Friendly Policies Appendix C: Family-Friendly Policies Notes References 9. Training and Development: Creating Learning Organizations The Strategic Role of Training and Development General Principles of Learning Training Strategies Application: Ethics Training Needs Assessment and Evaluation for Training Summary and Conclusion Key Terms Exercises References 10. Appraisal: A Process in Search of a Technique Evolution Common Types of Appraisal Raters Rating Errors Improving the Process Disciplinary Systems Summary and Conclusion Key Terms Exercises Notes References 11. Unions and the Government: Protectors, Partners, and Punishers Differing Views of Unions Paradoxes and Contradictions Representation and Collective Bargaining Hostility Versus Harmony Summary and Conclusion Key Terms Exercises Appendix A: Tips for Managers When Dealing With Unions Appendix B: Tips for Unions When Dealing With Managers Appendix C: Mock Disciplinary Appeal Board Hearings Appendix D: Bargaining Checklist and Oberservation Sheet Notes References Conclusion: The Future as Opportunity, Not Destiny New Technologies and Human Competencies Taking Individual Responsibility for Paradoxes Envoi: "Dream While Awake" References Glossary Name Index Subject Index About the Authors