Communicating: Pearson New International Edition
A Social, Career, and Cultural Focus
12th Edition
Published on 17. July 2013
Book
Paperback/Softback
508 pages
978-1-292-02511-7 (ISBN)
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No shipping information available
Description
This highly-regarded introduction to communication text offers a comprehensive blend of basic communication theory, research and skills, with a strong emphasis on relationship communication (social), workplace communication (career) and intercultural communication (culture).
Communicating introduces the basic principles of communication and applies them to interpersonal, group, interviewing, and public speaking contexts. The book stresses communication competence through boxed material, "Learn by Doing" skill-building activities, thought-provoking questions and self-assessment questionnaires. The new edition features an increased emphasis on electronically-mediated communication and the impact of technology on our daily communication, a significantly updated research base and a reorganization of the public speaking chapters.
Personalize Learning-MyCommunicationLab delivers proven results in helping students succeed, provides engaging experiences that personalize learning, and comes from a trusted partner with educational expertise and a deep commitment to helping students and instructors achieve their goals. With tools such as MediaShare (our video upload and commenting tool), MyOutline, and self-assessments in MyPersonalityProfile, MyCommunicationLab works with students and instructors to personalize the learning experience and make it more effective.
Improve Skill Development and Application- Pedagogical features such as self-assessment questionnaires that enable students to assess particular skills and end-of-chapter "Learn by Doing" skill-building activities help students gain communication competency and develop and improve the skills that will benefit them throughout their lives.
Engage Students- From a fresh, new design to streamlined coverage, this new edition engages students from the first page. Extensive attention to technological developments that affect communication-from the influence of Facebook and other social media to electronic interviewing techniques and incorporating technology in presentations-place the theory and research in a contemporary context for today's students.
ExploreExamples of contemporary communication: throughout the text,students will find updated examples that reflect current events as well as annotated sample speeches, excerpts, and outlines that will help them in putting together their own presentations.
Emphasize Learning Outcomes - Clearly defined Learning Outcomes set the stage for each chapter and focus students on the key goals of the chapter. Additionally, online tools in MyCommunicationLab, such as MediaShare, provide a strong assessment tool for measuring students' mastery of your course's learning outcomes through their speeches.
Understand Theory and Research - Adding to a strong research base, more than a hundred new scholarly journal article and conference paper citations have been added, thus expanding the contemporary research base in communication studies and related fields. American Psychological Association (APA) reference style is used throughout, thus modeling that format for students. Research-based sources have been added in the footnotes so students can further investigate updated text content.
Support Instructors- Strong supplements package along with activities and assessments in MyCommunicationLab. ClassPrep, located within MyCommunicationLab, contains videos, lectures, classroom activities, audio clips, and more.
Communicating introduces the basic principles of communication and applies them to interpersonal, group, interviewing, and public speaking contexts. The book stresses communication competence through boxed material, "Learn by Doing" skill-building activities, thought-provoking questions and self-assessment questionnaires. The new edition features an increased emphasis on electronically-mediated communication and the impact of technology on our daily communication, a significantly updated research base and a reorganization of the public speaking chapters.
Personalize Learning-MyCommunicationLab delivers proven results in helping students succeed, provides engaging experiences that personalize learning, and comes from a trusted partner with educational expertise and a deep commitment to helping students and instructors achieve their goals. With tools such as MediaShare (our video upload and commenting tool), MyOutline, and self-assessments in MyPersonalityProfile, MyCommunicationLab works with students and instructors to personalize the learning experience and make it more effective.
Improve Skill Development and Application- Pedagogical features such as self-assessment questionnaires that enable students to assess particular skills and end-of-chapter "Learn by Doing" skill-building activities help students gain communication competency and develop and improve the skills that will benefit them throughout their lives.
Engage Students- From a fresh, new design to streamlined coverage, this new edition engages students from the first page. Extensive attention to technological developments that affect communication-from the influence of Facebook and other social media to electronic interviewing techniques and incorporating technology in presentations-place the theory and research in a contemporary context for today's students.
ExploreExamples of contemporary communication: throughout the text,students will find updated examples that reflect current events as well as annotated sample speeches, excerpts, and outlines that will help them in putting together their own presentations.
Emphasize Learning Outcomes - Clearly defined Learning Outcomes set the stage for each chapter and focus students on the key goals of the chapter. Additionally, online tools in MyCommunicationLab, such as MediaShare, provide a strong assessment tool for measuring students' mastery of your course's learning outcomes through their speeches.
Understand Theory and Research - Adding to a strong research base, more than a hundred new scholarly journal article and conference paper citations have been added, thus expanding the contemporary research base in communication studies and related fields. American Psychological Association (APA) reference style is used throughout, thus modeling that format for students. Research-based sources have been added in the footnotes so students can further investigate updated text content.
Support Instructors- Strong supplements package along with activities and assessments in MyCommunicationLab. ClassPrep, located within MyCommunicationLab, contains videos, lectures, classroom activities, audio clips, and more.
More details
Edition
12th edition
Language
English
Place of publication
London
United Kingdom
Publishing group
Taylor & Francis Ltd
Target group
College/higher education
Dimensions
Height: 275 mm
Width: 217 mm
Thickness: 18 mm
Weight
1036 gr
ISBN-13
978-1-292-02511-7 (9781292025117)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
E-Book
09/2016
12th Edition
Routledge
€198.99
Available for download
Roy M. Berko | Andrew D. Wolvin | Darlyn R. Wolvin
Communicating
A Social, Career, and Cultural Focus
Book
02/2012
12th Edition
Routledge
€268.90
Article exhausted; check for reprint
Loose-leaf edition
01/2012
12th Edition
Routledge
€155.99
Article exhausted; check different version
Previous edition
Roy M. Berko | Andrew D. Wolvin | Darlyn R. Wolvin
Communicating
A Social, Career, and Cultural Focus
Book
02/2012
12th Edition
Routledge
€268.90
Article exhausted; check for reprint
Content
CHAPTER 1-THE HUMAN COMMUNICATION PROCESS
COMMUNICATION DEFINED
THE COMPONENTS OF HUMAN COMMUNICATION
COMMUNICATION AS A SYSTEM
MODELS OF COMMUNICATION
THE MEDIA AS COMMUNICATORS
COMMUNICATION AND CULTURE
FIRST AMENDMENT SPEECH
ETHICS AND COMMUNICATION
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 2-FOUNDATIONS OF VERBAL LANGUAGE
ORIGINS OF HUMAN LANGUAGE
THE LANGUAGES WE USE
USING VERBAL LANGUAGE
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 3-NONVERBAL COMMUNICATION
SOURCES OF NONVERBAL SIGNS
EMOTIONAL INFLUENCES ON NONVERBAL COMMUNICATION
VERBAL AND NONVERBAL RELATIONSHIPS
CATEGORIES OF NONVERBAL COMMUNICATION
USING NONVERBAL COMMUNICATION
YOU AND NONVERBAL COMMUNICATION
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 4-LISTENING
THE IMPORTANCE OF LISTENING
THE LISTENING PROCESS
PURPOSES OF LISTENING
LISTENING APPREHENSION
IMPROVING YOUR LISTENING
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 5-THE SELF AND PERCEPTION
SELF-TALK
SELF-CONCEPT
COGNITIVE PROCESSING
PERCEPTIONS
THE SELF
NEED DRIVES AFFECTING COMMUNICATION
COMMUNICATION APPREHENSION
THE ROLE OF CULTURE ON SELF-COMMUNCIATION
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 6-INTERPERSONAL AND ELECTRONICLLY MEDIATED COMMUNICATION
BASIC CONCEPTS OF INTERPERSONAL COMMUNICATION
SELF-DISCLOSURE
THE SELF AND OTHERS
SEEKING APPROVAL
GAINING COMPLIANCE
EMOTIONS AS A FACTOR IN INTERPERSONAL COMMUNICATION
POWER AS A FACTOR IN INTERPERSONAL COMMUNICATION
MALE/MASCULINE-FEMALE/FEMININE COMMUNICATION
SEXUAL HARASSMENT AND BULLYING
RELATIONSHIPS
ELECTRONIALLY MEDIATED COMMUNICATION
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 7-INTERPERSONAL SKILLS AND CONFLICT MANAGEMENT
PARTICIPATING IN CONVERSATIONS
GIVING DIRECTIONS
REQUESTING
EXPRESSING EMPATHY
DEALING WITH INTERPERSONAL CONFLICT
CRITICISM
APOLOGIZING
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 8-THE INTERVIEW
THE INTERVIEW AND THE ROLE OF THE PARTICIPANTS
TYPES OF INTERVIEWS
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 9-THE CONCEPTS OF GROUPS
GROUPS DEFINED
GROUP VERSUS INDIVIDUAL ACTIONS
TYPES OF GROUPS
GROUP OPERATIONS
MAKING GROUP DECISIONS
DECISION-MAKING TECHNIQUES
GROUP SETTING
MEDIATED MEETINGS
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 10-PARTICIPATING IN GROUPS
CULTURAL DIFFERENCES IN GROUPS
THE GROUP PARTICIPANT
THE GROUP LEADER AND GROUP LEADERSHIP
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 11-PUBLIC SPEAKING: PLANNING THE MESSAGE
THE LISTENABLE SPEECH
PREPARING A SPEECH: AN OVERVIEW
PARAMETERS OF PUBLIC SPEAKING
ETHICS OF PUBLIC SPEAKING
ANALYZING THE PARAMETERS OF SPEECHES
MODES OF PRESENTATION
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 12-PUBLIC SPEAKING: DEVELOPING THE MESSAGE
SOURCES OF INFORMATION
SUPPORTING MATERIAL
USE OF THE WORLD WIDE WEB
TECHNIQUES FOR PRESENTING SUPPORTING MATERIAL
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 13-PUBLIC SPEAKING: THE INFORMATIVE SPEECH
THE ROLE OF INFORMATIVE SPEAKING
CHARACTERISTICS OF INFORMATIVE SPEAKING
CLASSIFICATIONS OF INFORMATIVE SPEAKING
INFORMATIVE BRIEFINGS
QUESTION-AND-ANSWER SESSIONS
SPEECHES OF INTRODUCTION
THE INFORMATIVE PROCESS IN ACTION
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 14-PUBLIC SPEAKING: STRUCTURING THE MESSAGE
STRUCTURE OF A SPEECH
THE INTRODUCTION
THE CENTRAL IDEA
THE BODY
THE CONCLUSION
ALTERNATIVE METHODS OF ORGANIZING THE SPEECH
TRANSITION INTO THE QUESTION-AND-ANSWER SESSION
ROLE OF CULTURE ON SPEECH STRUCTURE
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 15-PUBIC SPEAKING: THE PERSUASIVE SPEECH
PERSUASIVE SPEAKING
THE PROCESS OF PERSUASION
PERSUASIVE STRATEGIES
ROLE OF INFLUENCE IN PERSUASION
CLASSICAL COMPONENTS OF THE PERSUASIVE MESSAGE
LOGICAL ARGUMENTS
THE ROLE OF EMOTIONS IN PERSUASION
PSYCHOLOGICAL APPEALS
STRUCTURE OF THE PERSUASIVE MESSAGE
INTRODUCTION
BODY
CONCLUSION
CULTURE AND PERSUASION
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 16-PUBLIC SPEAKING: PRESENTING THE MESSAGE
SPEAKING WITH CONFIDENCE
ASPECTS OF ORAL AND PHYSICAL SPEECH PRESENTATION
PUBLIC SPEAKING ANXIETY/STAGE FRIGHT
PRESENTING VISUALS IN A SPEECH
REHEARSING THE SPEECH
DEALIING WITH DIFFICULTIES DURING A SPEECH
THE ROLE OF CULTURE ON SPEECH PRESENTATION
IN CONCLUSION
LEARN BY DOING
KEY TERMS
COMMUNICATION DEFINED
THE COMPONENTS OF HUMAN COMMUNICATION
COMMUNICATION AS A SYSTEM
MODELS OF COMMUNICATION
THE MEDIA AS COMMUNICATORS
COMMUNICATION AND CULTURE
FIRST AMENDMENT SPEECH
ETHICS AND COMMUNICATION
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 2-FOUNDATIONS OF VERBAL LANGUAGE
ORIGINS OF HUMAN LANGUAGE
THE LANGUAGES WE USE
USING VERBAL LANGUAGE
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 3-NONVERBAL COMMUNICATION
SOURCES OF NONVERBAL SIGNS
EMOTIONAL INFLUENCES ON NONVERBAL COMMUNICATION
VERBAL AND NONVERBAL RELATIONSHIPS
CATEGORIES OF NONVERBAL COMMUNICATION
USING NONVERBAL COMMUNICATION
YOU AND NONVERBAL COMMUNICATION
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 4-LISTENING
THE IMPORTANCE OF LISTENING
THE LISTENING PROCESS
PURPOSES OF LISTENING
LISTENING APPREHENSION
IMPROVING YOUR LISTENING
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 5-THE SELF AND PERCEPTION
SELF-TALK
SELF-CONCEPT
COGNITIVE PROCESSING
PERCEPTIONS
THE SELF
NEED DRIVES AFFECTING COMMUNICATION
COMMUNICATION APPREHENSION
THE ROLE OF CULTURE ON SELF-COMMUNCIATION
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 6-INTERPERSONAL AND ELECTRONICLLY MEDIATED COMMUNICATION
BASIC CONCEPTS OF INTERPERSONAL COMMUNICATION
SELF-DISCLOSURE
THE SELF AND OTHERS
SEEKING APPROVAL
GAINING COMPLIANCE
EMOTIONS AS A FACTOR IN INTERPERSONAL COMMUNICATION
POWER AS A FACTOR IN INTERPERSONAL COMMUNICATION
MALE/MASCULINE-FEMALE/FEMININE COMMUNICATION
SEXUAL HARASSMENT AND BULLYING
RELATIONSHIPS
ELECTRONIALLY MEDIATED COMMUNICATION
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 7-INTERPERSONAL SKILLS AND CONFLICT MANAGEMENT
PARTICIPATING IN CONVERSATIONS
GIVING DIRECTIONS
REQUESTING
EXPRESSING EMPATHY
DEALING WITH INTERPERSONAL CONFLICT
CRITICISM
APOLOGIZING
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 8-THE INTERVIEW
THE INTERVIEW AND THE ROLE OF THE PARTICIPANTS
TYPES OF INTERVIEWS
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 9-THE CONCEPTS OF GROUPS
GROUPS DEFINED
GROUP VERSUS INDIVIDUAL ACTIONS
TYPES OF GROUPS
GROUP OPERATIONS
MAKING GROUP DECISIONS
DECISION-MAKING TECHNIQUES
GROUP SETTING
MEDIATED MEETINGS
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 10-PARTICIPATING IN GROUPS
CULTURAL DIFFERENCES IN GROUPS
THE GROUP PARTICIPANT
THE GROUP LEADER AND GROUP LEADERSHIP
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 11-PUBLIC SPEAKING: PLANNING THE MESSAGE
THE LISTENABLE SPEECH
PREPARING A SPEECH: AN OVERVIEW
PARAMETERS OF PUBLIC SPEAKING
ETHICS OF PUBLIC SPEAKING
ANALYZING THE PARAMETERS OF SPEECHES
MODES OF PRESENTATION
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 12-PUBLIC SPEAKING: DEVELOPING THE MESSAGE
SOURCES OF INFORMATION
SUPPORTING MATERIAL
USE OF THE WORLD WIDE WEB
TECHNIQUES FOR PRESENTING SUPPORTING MATERIAL
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 13-PUBLIC SPEAKING: THE INFORMATIVE SPEECH
THE ROLE OF INFORMATIVE SPEAKING
CHARACTERISTICS OF INFORMATIVE SPEAKING
CLASSIFICATIONS OF INFORMATIVE SPEAKING
INFORMATIVE BRIEFINGS
QUESTION-AND-ANSWER SESSIONS
SPEECHES OF INTRODUCTION
THE INFORMATIVE PROCESS IN ACTION
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 14-PUBLIC SPEAKING: STRUCTURING THE MESSAGE
STRUCTURE OF A SPEECH
THE INTRODUCTION
THE CENTRAL IDEA
THE BODY
THE CONCLUSION
ALTERNATIVE METHODS OF ORGANIZING THE SPEECH
TRANSITION INTO THE QUESTION-AND-ANSWER SESSION
ROLE OF CULTURE ON SPEECH STRUCTURE
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 15-PUBIC SPEAKING: THE PERSUASIVE SPEECH
PERSUASIVE SPEAKING
THE PROCESS OF PERSUASION
PERSUASIVE STRATEGIES
ROLE OF INFLUENCE IN PERSUASION
CLASSICAL COMPONENTS OF THE PERSUASIVE MESSAGE
LOGICAL ARGUMENTS
THE ROLE OF EMOTIONS IN PERSUASION
PSYCHOLOGICAL APPEALS
STRUCTURE OF THE PERSUASIVE MESSAGE
INTRODUCTION
BODY
CONCLUSION
CULTURE AND PERSUASION
IN CONCLUSION
LEARN BY DOING
KEY TERMS
CHAPTER 16-PUBLIC SPEAKING: PRESENTING THE MESSAGE
SPEAKING WITH CONFIDENCE
ASPECTS OF ORAL AND PHYSICAL SPEECH PRESENTATION
PUBLIC SPEAKING ANXIETY/STAGE FRIGHT
PRESENTING VISUALS IN A SPEECH
REHEARSING THE SPEECH
DEALIING WITH DIFFICULTIES DURING A SPEECH
THE ROLE OF CULTURE ON SPEECH PRESENTATION
IN CONCLUSION
LEARN BY DOING
KEY TERMS