Designing Composite Applications
Driving user productivity and business innovation for next generation business applications
1st Edition
Published on 28. January 2006
Book
Hardback
182 pages
978-1-59229-065-9 (ISBN)
Description
This book helps any serious developer hit the ground running by providing a highly detailed and comprehensive introduction to modern application design, using the SAP Enterprise Services Architecture (ESA) toolset and the methodology of "Contextual Design". Readers will benefit immediately from exclusive insights on design processes based on SAPs Business Process Platform and learn valuable tricks and techniques that can drastically improve user productivity. Anybody involved in the process of enterprise application design and usability/quality management stands to benefit from this book.
Reviews / Votes
(...) a new book that developers - as well as anyone involved with enterprise application design and usability/quality management - will want to read. Designing Composite Applications discusses using the SAP Enterprise Service Architecture toolset and Contextual Design and shares exclusive insights on design processes based on SAP's Business Process Platform. You'll also learn valuable tricks and techniques that can drastically improve user productivity.More details
Persons
Author
Jörg Beringer leads the user experience group of Emerging Solutions, an innovative development organization at SAP Labs, Palo Alto. The group is focused on new emergent trends in business applications. He joined SAP in 1997 and became responsible for managing strategic design projects within the EnjoySAP initiative. After establishing user centered design as part of SAP's best practices in requirements engineering, he moved to the Enterprise Portal group where he specialized in user productivity and work group support in business applications.
Jörg Beringer currently manages the user experience design group supporting xApps-SAP's first generation of composite applications. In his architectural role, he is committed to promoting new ideas and innovative solutions for frameworks that improve the user experiences in business applications.
He holds a PhD in Cognitive Psychology, from Technical University in Darmstadt.
Karen Holtzblatt is the visionary behind InContext's unique customer-centered design approach, Contextual Design. Her combination of technological and psychological expertise provides the creative framework for driving the development, innovative designs, and design processes.
Recognized as a leader in the design community, Karen Holtzblatt has pioneered transformative ideas and design approaches throughout her career. At Digital Equipment Corporation, she introduced Contextual Inquiry-the industry standard for gathering field data to understand how technology impacts the way people work.
Karen Holtzblatt co-founded InContext Enterprises in 1992 to use Contextual Design techniques to coach product teams and deliver customer-centered designs to businesses across multiple industries. Her books are used by companies and universities all
over the world. Her extensive experience with teams and all types of work and life practice underlies the innovation and reliable quality consistently delivered by InContext's teams.
Karen also has more than 20 years of teaching experience, professionally and in university settings. She holds a doctorate in applied psychology from the University of Toronto.
Content
About This Book ... 11
Introduction ... 15
1. From Best Practice to Next Practice ... 29
... 1.1 Composite Applications Drive Innovation ... 29
... 1.2 Innovation Level ... 31
... 1.3 Design Focus ... 35
... 1.4 Impact of Change ... 40
... 1.5 Feeding Innovation ... 44
2. Problem Analysis ... 47
... 2.1 Scoping the Project ... 48
... 2.2 Determining the Project Structure ... 51
... 2.3 Building the Proof-of-Concept Prototype ... 57
... 2.4 Project Activities ... 59
3. Requirements Gathering ... 63
... 3.1 Interviewing Users ... 65
... 3.2 Interpreting the Data ... 70
... 3.3 Modeling Work Practice ... 76
... 3.4 Variations in Handling Requirements Gathering ... 87
4. Seeing the Big Picture ... 89
... 4.1 Building the Affinity Diagram ... 91
... 4.2 Consolidating Roles and Flow Model ... 94
... 4.3 Consolidating Sequence Models into the Swim-Lane Diagram ... 102
... 4.4 Variations in Consolidating Data ... 106
... 4.5 UI Building Blocks in Requirements Elicitation ... 109
5. Designing with Building Blocks ... 111
... 5.1 Information Architecture of Business Applications ... 112
... 5.2 Mapping Consolidated Requirements into Building Blocks ... 128
6. Creating and Iterating the Designs ... 145
... 6.1 Visioning a Redesigned Process ... 146
... 6.2 Storyboarding the Details of the New Process ... 151
... 6.3 Iterating Design ... 152
... 6.4 Visioning and Prototyping for Different Kinds of Projects ... 155
... 6.5 Communicating a Design ... 157
7. Making Innovation Happen ... 161
... 7.1 Innovating the Business Process: Shifting Scope ... 162
... 7.2 Organizational Adoption: Creating Buy-In ... 169
Appendix ... 173
... A. At-a-Glance Design Activities ... 173
... B. Sources And Further Reading ... 177
... C. About the Authors ... 179
Index ... 181
Introduction ... 15
1. From Best Practice to Next Practice ... 29
... 1.1 Composite Applications Drive Innovation ... 29
... 1.2 Innovation Level ... 31
... 1.3 Design Focus ... 35
... 1.4 Impact of Change ... 40
... 1.5 Feeding Innovation ... 44
2. Problem Analysis ... 47
... 2.1 Scoping the Project ... 48
... 2.2 Determining the Project Structure ... 51
... 2.3 Building the Proof-of-Concept Prototype ... 57
... 2.4 Project Activities ... 59
3. Requirements Gathering ... 63
... 3.1 Interviewing Users ... 65
... 3.2 Interpreting the Data ... 70
... 3.3 Modeling Work Practice ... 76
... 3.4 Variations in Handling Requirements Gathering ... 87
4. Seeing the Big Picture ... 89
... 4.1 Building the Affinity Diagram ... 91
... 4.2 Consolidating Roles and Flow Model ... 94
... 4.3 Consolidating Sequence Models into the Swim-Lane Diagram ... 102
... 4.4 Variations in Consolidating Data ... 106
... 4.5 UI Building Blocks in Requirements Elicitation ... 109
5. Designing with Building Blocks ... 111
... 5.1 Information Architecture of Business Applications ... 112
... 5.2 Mapping Consolidated Requirements into Building Blocks ... 128
6. Creating and Iterating the Designs ... 145
... 6.1 Visioning a Redesigned Process ... 146
... 6.2 Storyboarding the Details of the New Process ... 151
... 6.3 Iterating Design ... 152
... 6.4 Visioning and Prototyping for Different Kinds of Projects ... 155
... 6.5 Communicating a Design ... 157
7. Making Innovation Happen ... 161
... 7.1 Innovating the Business Process: Shifting Scope ... 162
... 7.2 Organizational Adoption: Creating Buy-In ... 169
Appendix ... 173
... A. At-a-Glance Design Activities ... 173
... B. Sources And Further Reading ... 177
... C. About the Authors ... 179
Index ... 181