Managers as Mentors: Building Partnerships for Learning

Beginning Our Journey

Part I: Mentoring Is . . .
Chapter 1: Panning for Insight: The Art of Mentoring
Chapter 2: Mentoring in Action: The Act of Mentoring Up Close
Chapter 3: Assessing Your Mentoring Talents: A Self-Check Scale
Chapter 4: Case Study: Every Knock’s a Boost: An Interview with Mark Tercek, CEO of The Nature Conservancy

Part II: Surrendering––Leveling the Learning Field
Chapter 5: Kindling Kinship: The Power of Rapport
Chapter 6: The Elements of Trust Making: “This Could Be the Start of Something Big!”
Chapter 7: The Person in the Mirror: Mentor Humility Creates Protégé Confidence
Chapter 8: Inside the Mind of the Protégé: When Fear and Learning Collide
Chapter 9: Case Study: Fail Faster: An Interview with Liz Smith, CEO of Bloomin’ Brands

Part III: Accepting––Creating a Safe Haven for Risk Taking
Chapter 10: Invitations to Risk: Acceptance as a Nurturer of Courage
Chapter 11: Socrates’ Great Secret: Awesome Queries
Chapter 12: The Ear of an Ally: The Lost Art of Listening
Chapter 13: “Give-and-Take” Starts with “Give”: Distinguished Dialogues
Chapter 14: Case Study: Simply Listen: An Interview with Deanna Mulligan, CEO of the Guardian Life Insurance Company of America

Part IV: Gifting––The Main Event
Chapter 15: Avoiding Thin Ice: The Gift of Advice
Chapter 16: Reporting on Blind Spots: The Gifts of Feedback and Feedforward
Chapter 17: Linking Proficiency to Purpose: The Gift of Focus
Chapter 18: The Bluebirds’ Secret: The Gift of Balance
Chapter 19: Inviting Your Protégé to Enchantment: The Gift of Story
Chapter 20: Case Study: Grace under Fire: An Interview with Joe Almeida, CEO of Convidien

Part V: Extending—Nurturing a Self-Directed Learner
Chapter 21: Beyond the Relationship: Ensuring the Transfer of Learning
Chapter 22: “If You Want Something to Grow, Pour Champagne on It!”
Chapter 23: Managing Sweet Sorrow: Life after Mentoring
Chapter 24: Case Study: Fly High, Dive Deep: An Interview with Fred Hassan, Managing Director of Warburg Pincus, LLC

Part VI: Special Conditions
Chapter 25: Unholy Alliances: Mentoring in Precarious Relationships
Chapter 26: Arduous Alliances: Mentoring in Precarious Situations
Chapter 27: Case Study: Respect Everyone: An Interview with Frances Hesselbein, CEO of Frances Hesselbein Leadership Institute

Part VII: The Mentor’s Toolkit
Tool #1: Quick Tips for Mentors and Protégés
Tool #2: Mentoring Competence Measure
Tool #3: Mentoring FAQs
Tool #4: More Reading on Mentoring
Tool #5. Elements of a Learning Plan
Tool #6: The Eagle: An Inspirational Story
Notes
Bibliography
Thanks
Index
About the Authors