Management Communication

FOUNDATIONS FOR MANAGEMENT COMMUNICATION.; Communication Directions for a New Century.; Communication Theory and Architecture.; Guidelines for Management Writing.; Management Writing Style and Collaborative Writing.; CORRESPONDENCE.; Form and Style for Business Letters.; Saying "Yes" and "No" in Letters.; Persuasive Letters.; Memos and E-Mail Messages.; REPORTING AND PROPOSING.; Short and Long Reports.; Graphic Aids.; Proposals and Business Plans.; CAREER COMMUNICATION.; The Career Search, Resumes, and Interviews.; Listening.; Gender Communication.; MANAGING ORAL COMMUNICATION.; Oral Presentations.; Managing Interviews, Meetings, and Telephone Work.; Crisis Communication and Media Relations.; GLOBAL ISSUES IN MANAGEMENT COMMUNICATION.; Communication for Intercultural Management.; Ethics and Law for Management Communication.; Appendices.; Index.