Customer Service and the Telephone
Published on 30. May 1994
Book
Paperback/Softback
100 pages
978-0-7863-0224-6 (ISBN)
Description
The Business Skills Express Series covers a broad range of key business skills and topics in a fast, interactive format that should appeal to employees, managers and trainers alike. These authoritative books deliver training and give readers new ways to increase productivity and career satisfaction. This book covers customer service and the telephone.
More details
Language
English
Place of publication
New York
United States
Publishing group
McGraw-Hill Education - Europe
Target group
Professional and scholarly
Dimensions
Height: 231 mm
Width: 188 mm
Thickness: 8 mm
Weight
237 gr
ISBN-13
978-0-7863-0224-6 (9780786302246)
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Schweitzer Classification
Persons
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide