Computer Telephony Demystified
Putting CTI, Media Services and IP Telephony to Work
Published on 11. August 2000
Book
Mixed media product
700 pages
978-0-07-135987-0 (ISBN)
Description
Computer telephony is the telephony technologies, products, and solutions based on off-the-shelf computer technology. This text offers an introductory level of coverage, the IP telephony coverage is lower level (aimed more at telecom and call centre managers).
More details
Series
Language
English
Place of publication
New York
United States
Publishing group
McGraw-Hill Education - Europe
Target group
Professional and scholarly
Illustrations
150 illustrations
Dimensions
Height: 235 mm
Width: 187 mm
Weight
1570 gr
ISBN-13
978-0-07-135987-0 (9780071359870)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Content
What is computer telephony; CT solutions and benefits; telephony concepts; devices; call processing; features and services; CTI concepts; switching fabric; media services concepts; CT administration; telephony CPE and telephone company services; system configuration; CD info.