Total Operations Solutions
1st Edition
Published on 13. June 2005
Book
Paperback/Softback
416 pages
978-0-7506-6465-3 (ISBN)
Description
Total Operations Solutions builds on concepts that were introduced in "Total Manufacturing Solutions", Basu and Wright (1997). It demonstrates how this holistic approach of operational excellence driven by a self-assessment methodology can be applied equally to manufacturing, service or public sectors.
The text covers an implementation programme to demonstrate how to put the methodology into practice. a differentiating feature ofthe approach will be a critical uopdate, impact analysis and comparison with new developments such as e-Business, outsourcing, Six Sigma, EFQM and ISO 9000:2000. It is a step-by-step guide for the application of the appropriate tools to the improvement process.
Total Operations Solutions could be used as an essential handbook for all employees in a Six Sigma programme and provide a better understanding of basic tools and techniques to help them to support a quality improvement initiative and sustain a srong competitive position.
The text covers an implementation programme to demonstrate how to put the methodology into practice. a differentiating feature ofthe approach will be a critical uopdate, impact analysis and comparison with new developments such as e-Business, outsourcing, Six Sigma, EFQM and ISO 9000:2000. It is a step-by-step guide for the application of the appropriate tools to the improvement process.
Total Operations Solutions could be used as an essential handbook for all employees in a Six Sigma programme and provide a better understanding of basic tools and techniques to help them to support a quality improvement initiative and sustain a srong competitive position.
More details
Language
English
Place of publication
Oxford
United Kingdom
Publishing group
Taylor & Francis Ltd
Target group
College/higher education
- Managers, participants and practitioners involved in implementing excellence and change programmes
- Quality Managers and Practitioners and Operations management specialists, both in the manufacturing and service industries
- Professional management and training consultants
- Postgraduate and MBA specialising in quality, operational excellence, continuous improvement, supply chain management, operations management. (Both undergrads and postgrads could access this text with benefit. Now that Ops Mgt HAS to appear in u/g business courses- QAA directive- this text would provide students with an appropriate text for the second or third module on Ops Mgt.)
- Quality Managers and Practitioners and Operations management specialists, both in the manufacturing and service industries
- Professional management and training consultants
- Postgraduate and MBA specialising in quality, operational excellence, continuous improvement, supply chain management, operations management. (Both undergrads and postgrads could access this text with benefit. Now that Ops Mgt HAS to appear in u/g business courses- QAA directive- this text would provide students with an appropriate text for the second or third module on Ops Mgt.)
Dimensions
Height: 234 mm
Width: 156 mm
Thickness: 22 mm
Weight
629 gr
ISBN-13
978-0-7506-6465-3 (9780750664653)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Ron Basu | J. Nevan Wright
Total Operations Solutions
Book
09/2020
1st Edition
Routledge
€263.30
Shipment within 10-20 days
Ron Basu | J. Nevan Wright
Total Operations Solutions
E-Book
08/2006
1st Edition
Routledge
€86.99
Available for download
Ron Basu | J. Nevan Wright
Total Operations Solutions
E-Book
08/2006
1st Edition
Routledge
€86.99
Available for download
Persons
Ron Basu is Director of Performance Excellence Limited and and Intec (UK) Ltd also an Associate Faculty at Henley Management College. Previously he held senior management roles in blue-chip companies like GSK, GlaxoWellcome and Unilever and worked as a Management Consultant with A.T. Kearney. Professor Nevan Wright is a Principal Lecturer in Management with the Auckland University of Technology, New Zealand. He is also an associate member of faculty at Henley Management College. His previous experience includes General Manager in multinational companies and commissioned service in Royal NZ Air Force.
Content
Preface -- Acknowledgements -- 1 The Concept of Value -- 2 Why Total Operations Solutions? -- 3 Understanding Total Operations Solutions -- 4 Marketing and Innovation -- 5 Supply Chain Management -- 6 Environment and Safety -- 7 Infrastructure Facilities -- 8 Systems and Procedures -- 9 Intellectual Capital -- 10 Alignment of Methodology -- 11 Strategy for Improved Value -- 12 Data Collection and Gap Analysis -- 13 Implementing the Strategy -- 14 Case Studies -- 15 The Reflective Practitioner -- Appendix: 200 Questions -- Glossary -- Bibliography -- Index.