Fit Sigma
A Lean Approach to Building Sustainable Quality Beyond Six Sigma
Published on 1. March 2011
Book
Hardback
256 pages
978-0-470-66621-0 (ISBN)
Description
Developed through the study of Six Sigma, Fit Sigma integrates the 'hard' Six Sigma approach with Lean enterprise philosophy. It has three elements; fitness for purpose, fitness for improvement and integration, and fitness for sustainability. This book shows how to add value to both large and small organisations through improved use of resources, and through the provision of improved customer satisfaction by implementing Fit Sigma.
The book gives comprehensive insight into tools and techniques of continuous improvement in one package, providing a step-by-step guide to applying Fit Sigma tools to the improvement process - each chapter contains a practical implementation guide and illustrative examples and case studies. It shows that a holistic approach of operational excellence driven by a data driven methodology can be applied equally to manufacturing, service or public sectors.
The business environment and global market dynamics are evolving and new challenges include climate change, green supply chain, emerging markets and a growing service sector. The methodology and thinking in Six Sigma are also changing. Fit Sigma: A Lean Green Approach to building Quality beyond Six Sigma takes into account the changes in these tools, challenges and opportunities. The book covers key developing areas such as the Sustainability and the Environment, Service operations, Events management, Project management, Small and medium enterprises, Non profit organizations, Supply chain management, and Emerging markets.
Reviews / Votes
'...a useful overview of the tools that make up Six Stigma and Lean.' (Quality World, February 2012)More details
Product info
gebunden
Edition
1. Auflage
Language
English
Place of publication
Chichester
United Kingdom
Publishing group
John Wiley and Sons Ltd
Target group
Professional and scholarly
Dimensions
Height: 24.4 cm
Width: 16.8 cm
Thickness: 2.5 cm
Weight
640 gr
ISBN-13
978-0-470-66621-0 (9780470666210)
Schweitzer Classification
Other editions
Person
RON BASU (Gerrards Cross, UK) is currently a Visiting Executive Fellow at Henley Business School and also a Visiting Professor at ESC Lille. He is Director and founder of Performance Excellence Ltd, a training and consultancy firm specializing in performance management. Previously he held functional and executive roles in Unilever and GlaxoSmithKline. He was also a Management Consultant with A T Kearney. He is the author of eight books on quality management and supply chain management published through Butterworth Heinemann, Elsevier, Thomson and Reuters. He also published in journals like International Journal of Production Research, International Journal of Six Sigma and Competitive Advantage, Measuring Business Excellence, Industrial Engineer, Quality World, Project and others. He has completed a PhD in project quality at Reading University.
Content
Preface.
Acknowledgements.
About the Author.
1 The Evolution of Six Sigma, Lean Sigma and FIT SIGMA.
1.1 Introduction.
1.2 First Wave: As Is to TQM.
1.3 Second Wave: TQM to Lean Sigma.
1.4 Third Wave: Lean Sigma to FIT SIGMA.
1.5 More about Six Sigma.
1.6 What is Six Sigma?
1.7 The Structured Approach of Six Sigma.
1.8 What is Lean Sigma?
1.9 More on Lean Sigma.
1.10 Why FIT SIGMA?
1.11 Summary.
2 More about FIT SIGMA.
2.1 Introduction.
2.2 Fitness for the Purpose.
2.3 Sigma for Improvement and Integration.
2.4 Fitness for Sustainability.
2.5 Summary.
3 DMAIC Methodology for FIT SIGMA.
3.1 Introduction.
3.2 DMAIC Full.
3.3 DMAIC Lite.
3.4 Kaizen Event.
3.5 Summary.
4 FIT SIGMA Tools.
4.1 Introduction.
4.2 Tools for 'Define.'
4.3 Tools for 'Measure.'
4.4 Tools for 'Analyse.'
4.5 Tools for 'Improve.'
4.6 Tools for 'Control.'
4.7 Summary.
5 FIT SIGMA in Large Manufacturing Operations.
5.1 Introduction.
5.2 Fitness for the Purpose.
5.3 Sigma (Sigma) for Improvement and Integration.
5.4 Fitness for Sustainability.
5.5 FIT SIGMA in Supply Chain Management.
5.6 Summary.
6 FIT SIGMA in Service Operations.
6.1 Introduction.
6.2 The Divide Between Service and Manufacturing.
6.3 Objectives of a Service Organisation.
6.4 'Fitness for the Purpose' for Service Organisations.
6.5 'Sigma (Sigma) for Improvement' for Service Organisations.
6.6 Fitness for Sustainability.
6.7 Summary.
7 FIT SIGMA in Small and Medium Enterprises.
7.1 Introduction.
7.2 'Fitness for the Purpose' for Small and Medium Enterprises.
7.3 'Sigma (Sigma) for Improvement' for Small and Medium Enterprises.
7.4 Fitness for Sustainability.
7.5 Summary.
8 FIT SIGMA in Project Management.
8.1 Introduction.
8.2 FIT SIGMA Principles in Addressing Project Management Objectives.
8.3 FIT SIGMA in a Major Project (High Speed 1).
8.4 Summary.
9 FIT SIGMA in Green Thinking.
9.1 Introduction.
9.2 What is Green Thinking?
9.3 Why FIT SIGMA is Relevant to Green Thinking.
9.4 The Roles of Stakeholders.
9.5 How FIT SIGMA Can Help Green Thinking.
9.6 Green Sigma.
9.7 Summary.
10 Implementation of FIT SIGMA: Making It Happen.
10.1 Introduction.
10.2 Selection of Tools and Techniques.
10.3 Quality Programmes.
10.4 Implementation for New Starters.
10.5 FIT SIGMA for Successful Companies.
10.6 External Consultants.
10.7 Summary.
11 More Case Examples.
11.1 Introduction.
11.2 Case Examples for Large Manufacturing Organisations.
11.3 Case Examples for Services, SMEs, Projects and Green Thinking.
11.4 Summary.
Appendix I Questions and Exercises.
Appendix II Introduction to Basic Statistics.
Appendix III Yield Conversion Table.
References.
Glossary.
Index.