A Complaint is a Gift
Recovering Customer Loyalty When Things Go Wrong
Published on 24. February 2009
Book
Paperback/Softback
480 pages
978-1-4429-6501-0 (ISBN)
More details
Edition
Large type / large print edition
Language
English
Place of publication
Richmond, BC
Canada
Edition type
Large type / large print edition
Dimensions
Height: 234 mm
Width: 156 mm
ISBN-13
978-1-4429-6501-0 (9781442965010)
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Schweitzer Classification