SAP S/4HANA
An Introduction
3rd Edition
Published on 28. December 2018
Book
Hardback
647 pages
978-1-4932-1775-5 (ISBN)
Description
Whether you're already en route to SAP S/4HANA or taking your first look, this book is your go-to introduction to the new suite. See what SAP S/4HANA offers for your core business processes: finance, manufacturing, sales, and more. Learn about your reporting, extension, and adoption options, and consult case studies to learn from current customers. From the cloud to SAP's intelligent technologies, get on the cutting edge of SAP!
Highlights include:
Finance
Manufacturing
Supply Chain
Sales, marketing, and commerce
Sourcing and procurement
Reporting and analytics
Industry solutions
SAP S/4HANA Cloud
SAP Leonardo
Architecture
Deployment
Case studies
More details
Other editions
New editions
Book
04/2021
4th Edition
SAP PRESS
€79.95
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Previous edition
Book
12/2017
2nd Edition
SAP PRESS
€69.95
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Persons
Author
Devraj Bardhan is an accomplished global leader for SAP Innovations at IBM. He has led several large transformation projects, driving business growth agenda through innovation and digital efficiencies. He is an established subject matter expert (SME) for SAP S/4HANA, SAP Ariba, and SAP Leonardo, growing IBM's digital transformation capability by designing and implementing global templates. He heads the SAP Garage and is part of the global SAP Center of Competence at IBM. Devraj can be reached via Twitter @devbard or via https://www.linkedin.com/in/bardhan.
Axel Baumgartl is part of the Center for Digital Leadership at SAP, where he leads the area of asset and method development. In his current role, he provides thought leadership and best practices for C-level customers based on his more than 19 years of experience with SAP transformation projects. He is the author of several publications about SAP products and developed a method for enterprise architecture blueprinting. You can reach Axel via Twitter @AxelBaumgartl.
Nga-Sze Choi is the SAP S/4HANA Sales and Logistics Expert working for SAP Business Transformation Services. She has more than 14 years of experience in global business transformation programs, leading the design and implementation of SAP solutions in the order-to-cash and procure-to-pay areas. Her main area of expertise is in the life sciences, consumer products, and industrial industries.
Mark Dudgeon is the Global SAP CTO of IBM Global Business Services, SAP Service Line. He has more than 21 years of experience in architecture design and delivery for some of IBM's largest SAP deployments. Mark's role also includes ensuring that IBM has the right partnerships, capabilities, and offerings to support its customers in their digital transformation journey with SAP. You can reach Mark via Twitter @MarkPDudgeon.
Asidhara Lahiri is an SAP Enterprise Architect in IBM India, working on complex SAP implementations for global clients in industries such as consumer products, oil & gas, airlines, and utility. She has more than 22 years of work experience, out of which 18 are in SAP. She advises client executives on digital roadmaps for their SAP landscape, and is a global subject matter expert (SME) in SAP HANA in IBM. She has also led the SAP HANA competency for IBM India, designing and reviewing client architecture, defining IBM services, and growing IBM's SAP HANA capability. Asidhara has filed two patents and is a member of the IBM Academy of Technology. She is also a coauthor for the book SAP Cloud Platform: Cloud-Native Development (SAP PRESS). Asidhara can be reached via Twitter @AsidharaL and linkedin.com/in/asidharalahiri.
Bert Meijerink is the SAP S/4HANA Finance lead at IBM's SAP Global Center of Competence. He has more than 31 years of working experience in implementing financial systems worldwide, and more than 21 years of experience in designing and implementing SAP global templates.
Andrew Worsley-Tonks is SAP Chief Architect and global SAP S/4HANA transformation lead for IBM Services. He has extensive experience in complex SAP upgrades, modernization, and business transformation projects. In his current role, he delivers multiple SAP S/4HANA projects while also helping existing SAP ERP customers define their SAP S/4HANA adoption strategy and business case. You can reach Andrew via Twitter @A_WorsleyTonks.
Content
... Foreword from Uwe Grigoleit ... 19
... Foreword from Cameron Art ... 21
... Preface ... 23
... Why Read This Book? ... 23
... Audience ... 24
... Structure of the Book ... 24
... Acknowledgments ... 27
1 ... The Digital Transformation: An Introduction ... 29
1.1 ... Digital Transformation and the Intelligent Enterprise ... 30
1.2 ... Business Value Scenarios ... 36
1.3 ... Architecture at a Glance ... 56
1.4 ... Deployment Options ... 61
1.5 ... Cloud Vendor ... 73
1.6 ... Integration ... 74
1.7 ... Summary ... 76
2 ... Finance ... 79
2.1 ... Industry Pain Points and SAP S/4HANA Benefits ... 79
2.2 ... Key Functionalities ... 88
2.3 ... Finance in SAP S/4HANA Cloud ... 133
2.4 ... Outlook ... 135
2.5 ... Summary ... 137
3 ... Manufacturing ... 139
3.1 ... Industry Pain Points and SAP S/4HANA Benefits ... 139
3.2 ... Key Manufacturing Functionality ... 144
3.3 ... Manufacturing in SAP S/4HANA Cloud ... 154
3.4 ... Outlook ... 157
3.5 ... Summary ... 158
4 ... Supply Chain ... 161
4.1 ... Industry Pain Points and SAP S/4HANA Benefits ... 161
4.2 ... Key Supply Chain Functionality ... 165
4.3 ... Supply Chain in SAP S/4HANA Cloud ... 190
4.4 ... Outlook ... 192
4.5 ... Summary ... 193
5 ... Sales, Marketing, Commerce, and Service Management ... 195
5.1 ... Industry Pain Points and SAP S/4HANA Benefits ... 196
5.2 ... Key Sales Functionality ... 199
5.3 ... Key Marketing and Commerce Functionality ... 206
5.4 ... Key Service Management Functionality ... 209
5.5 ... Sales, Marketing, Commerce, and Service Management in SAP S/4HANA Cloud ... 211
5.6 ... Outlook ... 212
5.7 ... Summary ... 213
6 ... Sourcing and Procurement ... 215
6.1 ... Industry Pain Points and SAP S/4HANA Benefits ... 215
6.2 ... Key Sourcing and Procurement Functionality ... 218
6.3 ... Sourcing and Procurement in SAP S/4HANA Cloud ... 229
6.4 ... Outlook ... 231
6.5 ... Summary ... 231
7 ... Research and Development and Asset Management ... 233
7.1 ... Industry Pain Points and SAP S/4HANA Benefits ... 234
7.2 ... Key Research and Development Functionality ... 236
7.3 ... Key Asset Management Functionality ... 240
7.4 ... R&D and Asset Management in SAP S/4HANA Cloud ... 243
7.5 ... Outlook ... 244
7.6 ... Summary ... 247
8 ... Analytics and Reporting ... 249
8.1 ... Evolution of Analytics ... 250
8.2 ... Operational Reporting ... 253
8.3 ... Enterprise-Wide Reporting ... 262
8.4 ... Reporting in a Hybrid Landscape ... 269
8.5 ... Cognitive Analytics ... 271
8.6 ... Big Data Analytics and Data Lakes ... 273
8.7 ... SAP Data Hub ... 277
8.8 ... Summary ... 280
9 ... Industry Solutions ... 281
9.1 ... Retail ... 281
9.2 ... Fashion ... 292
9.3 ... Oil & Gas ... 305
9.4 ... Outlook ... 311
9.5 ... Summary ... 311
10 ... SAP S/4HANA Cloud ... 313
10.1 ... Value Proposition ... 313
10.2 ... Core Functional Capabilities ... 315
10.3 ... Deployment ... 320
10.4 ... SAP S/4HANA Cloud, Single Tenant Edition ... 326
10.5 ... SAP CoPilot ... 332
10.6 ... Extensibility ... 333
10.7 ... Content Lifecycle Management ... 334
10.8 ... Summary ... 337
11 ... SAP S/4HANA and the SAP Landscape ... 339
11.1 ... Sourcing and Procurement: SAP Ariba ... 340
11.2 ... Contingent Workforce Management: SAP Fieldglass ... 350
11.3 ... Travel and Expense Management: SAP Concur ... 353
11.4 ... Human Resources: SAP SuccessFactors ... 357
11.5 ... Customer Experience: SAP C/4HANA ... 363
11.6 ... Master Data Management: SAP Master Data Governance ... 374
11.7 ... Supply Chain Planning: SAP Integrated Business Planning ... 381
11.8 ... Summary ... 387
12 ... SAP S/4HANA Architecture ... 389
12.1 ... The Journey from SAP ERP to SAP S/4HANA ... 389
12.2 ... SAP HANA Platform ... 404
12.3 ... SAP S/4HANA Security ... 437
12.4 ... SAP S/4HANA Core Data Models ... 441
12.5 ... User Interface and User Experience ... 442
12.6 ... Data Lifecycle Management ... 445
12.7 ... Development and Operations ... 447
12.8 ... Summary ... 452
13 ... Extensions with the SAP Cloud Platform ... 453
13.1 ... Business-Driven Development ... 453
13.2 ... SAP Cloud Platform ... 459
13.3 ... Extensibility Options for the Intelligent Suite ... 461
13.4 ... SAP Cloud Platform and SAP Leonardo ... 471
13.5 ... Summary ... 472
14 ... SAP Leonardo ... 473
14.1 ... The Intelligent Enterprise and SAP Leonardo ... 473
14.2 ... Internet of Things ... 477
14.3 ... Machine Learning and Robotic Process Automation ... 483
14.4 ... Blockchain ... 487
14.5 ... Big Data ... 490
14.6 ... SAP Leonardo Use Cases ... 493
14.7 ... Summary ... 499
15 ... Adoption Paths ... 501
15.1 ... Assessing Your Adoption Options ... 503
15.2 ... New Implementation ... 508
15.3 ... System Conversion ... 516
15.4 ... Landscape Transformation ... 547
15.5 ... Housekeeping Activities ... 551
15.6 ... Summary ... 553
16 ... Implementation Tools ... 555
16.1 ... What Is SAP Activate? ... 555
16.2 ... SAP Activate Methodology ... 560
16.3 ... SAP Best Practices ... 566
16.4 ... SAP Activate Tools ... 569
16.5 ... SAP Model Company ... 573
16.6 ... Summary ... 578
17 ... Building the Business Case ... 579
17.1 ... Common SAP S/4HANA Business Case Challenges ... 580
17.2 ... Value Dimensions ... 581
17.3 ... Alignment to Stakeholders and Business Outcomes ... 583
17.4 ... Proven Process for Building a Case for Change ... 585
17.5 ... Develop Your IT Road Map ... 599
17.6 ... Valuable Lessons Learned ... 604
17.7 ... Summary ... 605
18 ... Customer Case Studies ... 607
18.1 ... Multinational Industrial Company ... 607
18.2 ... Multinational Service Company ... 612
18.3 ... Manufacturing Company ... 616
18.4 ... Food Industry Group ... 619
18.5 ... Automotive Company ... 621
18.6 ... Summary ... 623
... The Authors ... 625
... Contributors ... 627
... Index ... 629
... Foreword from Cameron Art ... 21
... Preface ... 23
... Why Read This Book? ... 23
... Audience ... 24
... Structure of the Book ... 24
... Acknowledgments ... 27
1 ... The Digital Transformation: An Introduction ... 29
1.1 ... Digital Transformation and the Intelligent Enterprise ... 30
1.2 ... Business Value Scenarios ... 36
1.3 ... Architecture at a Glance ... 56
1.4 ... Deployment Options ... 61
1.5 ... Cloud Vendor ... 73
1.6 ... Integration ... 74
1.7 ... Summary ... 76
2 ... Finance ... 79
2.1 ... Industry Pain Points and SAP S/4HANA Benefits ... 79
2.2 ... Key Functionalities ... 88
2.3 ... Finance in SAP S/4HANA Cloud ... 133
2.4 ... Outlook ... 135
2.5 ... Summary ... 137
3 ... Manufacturing ... 139
3.1 ... Industry Pain Points and SAP S/4HANA Benefits ... 139
3.2 ... Key Manufacturing Functionality ... 144
3.3 ... Manufacturing in SAP S/4HANA Cloud ... 154
3.4 ... Outlook ... 157
3.5 ... Summary ... 158
4 ... Supply Chain ... 161
4.1 ... Industry Pain Points and SAP S/4HANA Benefits ... 161
4.2 ... Key Supply Chain Functionality ... 165
4.3 ... Supply Chain in SAP S/4HANA Cloud ... 190
4.4 ... Outlook ... 192
4.5 ... Summary ... 193
5 ... Sales, Marketing, Commerce, and Service Management ... 195
5.1 ... Industry Pain Points and SAP S/4HANA Benefits ... 196
5.2 ... Key Sales Functionality ... 199
5.3 ... Key Marketing and Commerce Functionality ... 206
5.4 ... Key Service Management Functionality ... 209
5.5 ... Sales, Marketing, Commerce, and Service Management in SAP S/4HANA Cloud ... 211
5.6 ... Outlook ... 212
5.7 ... Summary ... 213
6 ... Sourcing and Procurement ... 215
6.1 ... Industry Pain Points and SAP S/4HANA Benefits ... 215
6.2 ... Key Sourcing and Procurement Functionality ... 218
6.3 ... Sourcing and Procurement in SAP S/4HANA Cloud ... 229
6.4 ... Outlook ... 231
6.5 ... Summary ... 231
7 ... Research and Development and Asset Management ... 233
7.1 ... Industry Pain Points and SAP S/4HANA Benefits ... 234
7.2 ... Key Research and Development Functionality ... 236
7.3 ... Key Asset Management Functionality ... 240
7.4 ... R&D and Asset Management in SAP S/4HANA Cloud ... 243
7.5 ... Outlook ... 244
7.6 ... Summary ... 247
8 ... Analytics and Reporting ... 249
8.1 ... Evolution of Analytics ... 250
8.2 ... Operational Reporting ... 253
8.3 ... Enterprise-Wide Reporting ... 262
8.4 ... Reporting in a Hybrid Landscape ... 269
8.5 ... Cognitive Analytics ... 271
8.6 ... Big Data Analytics and Data Lakes ... 273
8.7 ... SAP Data Hub ... 277
8.8 ... Summary ... 280
9 ... Industry Solutions ... 281
9.1 ... Retail ... 281
9.2 ... Fashion ... 292
9.3 ... Oil & Gas ... 305
9.4 ... Outlook ... 311
9.5 ... Summary ... 311
10 ... SAP S/4HANA Cloud ... 313
10.1 ... Value Proposition ... 313
10.2 ... Core Functional Capabilities ... 315
10.3 ... Deployment ... 320
10.4 ... SAP S/4HANA Cloud, Single Tenant Edition ... 326
10.5 ... SAP CoPilot ... 332
10.6 ... Extensibility ... 333
10.7 ... Content Lifecycle Management ... 334
10.8 ... Summary ... 337
11 ... SAP S/4HANA and the SAP Landscape ... 339
11.1 ... Sourcing and Procurement: SAP Ariba ... 340
11.2 ... Contingent Workforce Management: SAP Fieldglass ... 350
11.3 ... Travel and Expense Management: SAP Concur ... 353
11.4 ... Human Resources: SAP SuccessFactors ... 357
11.5 ... Customer Experience: SAP C/4HANA ... 363
11.6 ... Master Data Management: SAP Master Data Governance ... 374
11.7 ... Supply Chain Planning: SAP Integrated Business Planning ... 381
11.8 ... Summary ... 387
12 ... SAP S/4HANA Architecture ... 389
12.1 ... The Journey from SAP ERP to SAP S/4HANA ... 389
12.2 ... SAP HANA Platform ... 404
12.3 ... SAP S/4HANA Security ... 437
12.4 ... SAP S/4HANA Core Data Models ... 441
12.5 ... User Interface and User Experience ... 442
12.6 ... Data Lifecycle Management ... 445
12.7 ... Development and Operations ... 447
12.8 ... Summary ... 452
13 ... Extensions with the SAP Cloud Platform ... 453
13.1 ... Business-Driven Development ... 453
13.2 ... SAP Cloud Platform ... 459
13.3 ... Extensibility Options for the Intelligent Suite ... 461
13.4 ... SAP Cloud Platform and SAP Leonardo ... 471
13.5 ... Summary ... 472
14 ... SAP Leonardo ... 473
14.1 ... The Intelligent Enterprise and SAP Leonardo ... 473
14.2 ... Internet of Things ... 477
14.3 ... Machine Learning and Robotic Process Automation ... 483
14.4 ... Blockchain ... 487
14.5 ... Big Data ... 490
14.6 ... SAP Leonardo Use Cases ... 493
14.7 ... Summary ... 499
15 ... Adoption Paths ... 501
15.1 ... Assessing Your Adoption Options ... 503
15.2 ... New Implementation ... 508
15.3 ... System Conversion ... 516
15.4 ... Landscape Transformation ... 547
15.5 ... Housekeeping Activities ... 551
15.6 ... Summary ... 553
16 ... Implementation Tools ... 555
16.1 ... What Is SAP Activate? ... 555
16.2 ... SAP Activate Methodology ... 560
16.3 ... SAP Best Practices ... 566
16.4 ... SAP Activate Tools ... 569
16.5 ... SAP Model Company ... 573
16.6 ... Summary ... 578
17 ... Building the Business Case ... 579
17.1 ... Common SAP S/4HANA Business Case Challenges ... 580
17.2 ... Value Dimensions ... 581
17.3 ... Alignment to Stakeholders and Business Outcomes ... 583
17.4 ... Proven Process for Building a Case for Change ... 585
17.5 ... Develop Your IT Road Map ... 599
17.6 ... Valuable Lessons Learned ... 604
17.7 ... Summary ... 605
18 ... Customer Case Studies ... 607
18.1 ... Multinational Industrial Company ... 607
18.2 ... Multinational Service Company ... 612
18.3 ... Manufacturing Company ... 616
18.4 ... Food Industry Group ... 619
18.5 ... Automotive Company ... 621
18.6 ... Summary ... 623
... The Authors ... 625
... Contributors ... 627
... Index ... 629