Call Center Forecasting and Scheduling
The Best of Call Center Management Review
ICMI Press (International Customer Management Institute)
Published on 1. October 2001
Book
Paperback/Softback
104 pages
978-0-9659093-6-5 (ISBN)
More details
Language
English
Place of publication
United States
Product notice
Paperback (trade)
Unsewn / adhesive bound
ISBN-13
978-0-9659093-6-5 (9780965909365)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Persons
Author
Merck & Company Incorporated, Rahway, New Jersey, USA