The Business Process Re-engineering Action Kit
Published on 31. August 1995
Book
Paperback/Softback
160 pages
978-0-7494-1754-3 (ISBN)
Description
This practical, step-by-step guide to improving business processes takes managers through the business process re-engineering and process improvement minefield. Designed around a 5-day action plan, the book aims to help minimize the inherent risks when redesigning business processes.
More details
Language
English
Place of publication
London
United Kingdom
Target group
Professional and scholarly
Product notice
Paperback (UK-trade)
Illustrations
glossary
Dimensions
Height: 216 mm
Width: 135 mm
Weight
220 gr
ISBN-13
978-0-7494-1754-3 (9780749417543)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Content
Introduction - process redesign - what is it? who needs it?. Re-engineering a process; step 1 - order the output; step 2 - sketch the process; step 3 - mapping workflows; step 4 - redesign the process; step 5 - check and test, test and check; step 6 - implementation and adjustments; process theory; the process improvement plan; answers to common questions about process redesign.