Mastering Communication in Social Work
From Understanding to Doing
Published on 21. May 2014
Book
Paperback/Softback
176 pages
978-1-84905-444-7 (ISBN)
Description
Communication skills are fundamental to effective social work practice.
Accessible and easy-to-read, Mastering Communication in Social Work is designed to help you develop these essential skills. It explores the basics of how communication works, the factors that influence how effectively you attend to and convey information, and how you can improve your communication. Particular attention is given to the challenges posed by difficult clients and the cultural dimensions of communication. Gast and Bailey put forward a reflective model for practice designed help you break bad habits and develop a wider repertoire of communication behaviours. Practice vignettes and exercises for the reader are included throughout.
This book is essential reading for social work students, practitioners, managers, practice teachers and assessors, and trainers, as well as those in allied professions.
Accessible and easy-to-read, Mastering Communication in Social Work is designed to help you develop these essential skills. It explores the basics of how communication works, the factors that influence how effectively you attend to and convey information, and how you can improve your communication. Particular attention is given to the challenges posed by difficult clients and the cultural dimensions of communication. Gast and Bailey put forward a reflective model for practice designed help you break bad habits and develop a wider repertoire of communication behaviours. Practice vignettes and exercises for the reader are included throughout.
This book is essential reading for social work students, practitioners, managers, practice teachers and assessors, and trainers, as well as those in allied professions.
Reviews / Votes
I'm delighted to see a series that is accessible and that deals with the knowledge and skills needed to work creatively with the everyday concerns and complex issues encountered in direct social work practice. This series offers indispensable coverage of key issues. -- Pamela Trevithick, Visiting Professor in Social Work, Buckinghamshire New University, UK This engaging text provides qualifying and post qualifying social work students with an illuminating framework for developing and sustaining effective communication skills for social work practice. -- Professor Gillian Ruch, Department of Social Work and Social Care, University of Sussex. An invaluable resource for qualifying students and more experienced practitioners alike. -- Brian Littlechild, Professor of Social Work, School of Health and Social Work, University of HertfordshireMore details
Series
Language
English
Place of publication
London
United Kingdom
Target group
Professional and scholarly
Product notice
Paperback (UK-trade)
Illustrations
12 tables 12 figures
Dimensions
Height: 228 mm
Width: 149 mm
Thickness: 15 mm
Weight
243 gr
ISBN-13
978-1-84905-444-7 (9781849054447)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
E-Book
05/2014
Jessica Kingsley Publishers
€29.99
Available for download
Persons
Linda Gast is an independent trainer and consultant in the social care and criminal justice fields, and is an Associate of In-Trac Training and Consultancy. She provides training on diversity, equal opportunities, gender issues and staff supervision skills.
Martin Bailey is a trainer and consultant with a background in social care. He is an Associate of In-Trac Training and Consultancy. His special interest areas include communication with children and parents, staff well-being and behaviour change.
Martin Bailey is a trainer and consultant with a background in social care. He is an Associate of In-Trac Training and Consultancy. His special interest areas include communication with children and parents, staff well-being and behaviour change.
Content
Introduction. 1. The Principles of Social Work Communication. 2. How Communication Works. 3. Diversity in Communication. 4. Communication where there is resistance or reluctance. 5. 'Doing' communication: a new approach to changing how we improve practice. References. Index.