Managing Human Resources

Notes on Contributors vii List of Figures ix List of Tables x List of Boxes xi Part I Introduction 1 1. Human Resource Management in Transition 3 Martin R. Edwards and Stephen Bach 2. Human Resource Management and Performance 18 Paul Boselie 3. Legal Aspects of the Employment Relationship 37 Graeme Lockwood and Kevin Williams Part II Context 59 4. Corporate Governance and Human Resource Management 61 Andrew Pendleton and Howard Gospel 5. The International Human Resource Function 79 Tony Edwards and Anthony Ferner 6. Customer Service Work, Employee Well-being and Performance 100 Stephen Deery and Vandana Nath Part III Resourcing and Development 123 7. Recruitment and Selection 125 Jane Bryson, Susan James and Ewart Keep 8. Work-Life Balance: The End of the 'Overwork' Culture? 150 Janet Walsh 9. Skills and Training 178 Irena Grugulis 10. HRM and Leadership 198 Deanne N. Den Hartog and Corine Boon Part IV Performance and Rewards 219 11. Performance Management 221 Stephen Bach 12. Remuneration Systems 243 Ian Kessler 13. Employee Involvement and Voice 268 Adrian Wilkinson, Tony Dundon and Mick Marchington 14. Employee Representation 289 Stephanie Tailby Part V Process and Outcomes 315 15. Outsourcing and Human Resource Management 317 Virginia Doellgast and Howard Gospel 16. Employee Engagement: An Evidence-based Review 336 Riccardo Peccei 17. HRM and Employee Well-being 364 Michael Clinton and Marc van Veldhoven 18. Employer Branding: Developments and Challenges 389 Martin R. Edwards Index 411