Quality Assurance

Part 1 Quality in history: quality in Egypt; biblical view of quality; quality in Rome; war fought over quality; Franklin expedition lost due to poor quality; quality and the Industrial Revolution; the effect of culture on quality; how to change a culture. Part 2 Quality: what is quality?; inspection audit and surveillance; types of nonconformance; job responsibilities; inspection; special process; traditional manufacturing organizations. Part 3 Need for quality in today's business environment: marketing; profit; liability; manufacturing methods; successful quality control programmes. Part 4 Prevalent quality philosophies: W. Edwards Deming; Joseph M. Juran; Philip B. Crosby; Armand Feigenbaum; quality circles. Part 5 Methods used to control quality: quality cost concepts; pareto analysis; fishbone analysis; statistical quality control; design of experiments; evolutionary operations; self quality control; quality audits; just-in-time delivery; computer integrated manufacturing; quality function deployment; process improvement and problem solving. Part 6 ISO-9000 - what is it and where did it come from?: from where did it come?; what is ISO-9000?; how is the standard structured?; what about the 20 elements?. Part 7 Inspection procedures, codes and standards: types of inspection; inspection procedures; inspector training and support; inspector's responsibility; 100per cent inspection; inspection codes and standards. Part 8 Magnetic particle testing: magnetic theory; producing a magnetic field. Part 9 Dye penetrant testing: categories of penetrants; selection of penetrant type and processes; selection of equipment and materials; general procedures for dye penetrant. Part 10 Eddy current inspection: advantages; limitations; principle of operation; types of coils; coil arrangements. Part 11 Ultrasonic inspection: principles of sound transmission; equipment; screen presentations; testing techniques; testing process. Part 12 Radiation safety: physics of radiation; types of radiation; what is an isotope?; electromagnetic radiation; radiation safety regulations; harmful effects; time, shielding and distance; dose limits; radiation detection devices. Part 13 Radiographic testing: source of electromagnetic radiation; selecting a gamma ray source; setting up the camera; x-ray camera construction; indicating media; determining radiograph quality. Part 14 Distributions: ungrouped distribution; ungrouped frequency distributions; grouped frequency distribution. Part 15 Plotting and graphing: histograms; frequency polygon; ogive; comparison. Part 16 Normal distributions: central tendency; median; dispersion. Part 17 Probability: classical approach; relative frequency; objective approach; rules of addition; rules of multiplication; combinations and permutations. Part 18 Probability distributions: normal probability distribution; binomial distribution; Poisson distribution.