How to be an Even Better Manager

Chapter - 01: How to Be a Better Manager;


Section - ONE: General Management;


Chapter - 02: How to Achieve Continuous Improvement;
Chapter - 03: How to Improve Organizational Capability;
Chapter - 04: How to Manage Corporate Culture;
Chapter - 05: How to Benchmark;
Chapter - 06: How to Delight Customers;
Chapter - 07: How to Promote Workplace Learning;


Section - TWO: Business and Financial Management;


Chapter - 08: How to Be Businesslike;
Chapter - 09: How to Make a Business Case;
Chapter - 10: How to Prepare a Business Plan;
Chapter - 11: How to Conduct Business Model Innovation;
Chapter - 12: How to Budget;
Chapter - 13: How to Cut Costs;
Chapter - 14: How to Read a Balance Sheet;
Chapter - 15: How to Use Financial Ratios;


Section - THREE: Managing People;


Chapter - 16: How to Develop People;
Chapter - 17: How to Coach People;
Chapter - 18: How to Handle People Problems;
Chapter - 19: How to Treat People Right;
Chapter - 20: How to Be a Better Leader;
Chapter - 21: How to Herd Cats;
Chapter - 22: How to Motivate People;
Chapter - 23: How to Persuade;
Chapter - 24: How to Empower;
Chapter - 25: How to Increase Engagement;
Chapter - 26: How to Run a Meeting;
Chapter - 27: How to Be an Effective Member of a Meeting;
Chapter - 28: How to Deal With Under Performers;
Chapter - 29: How to Manage Poor Timekeeping;
Chapter - 30: How to Manage Absenteeism;
Chapter - 31: How to Handle a Discipline Problem;
Chapter - 32: How to Handle a Challenging Conversation;


Section - FOUR: Management Skills;


Chapter - 33: How to Communicate;
Chapter - 34: How to Control;
Chapter - 35: How to Coordinate;
Chapter - 36: How to Delegate;
Chapter - 37: How to Make Things Happen;
Chapter - 38: How to Manage Your Boss;
Chapter - 39: How to Manage Change;
Chapter - 40: How to Manage Conflict;
Chapter - 41: How to Manage a Crisis;
Chapter - 42: How to Manage Performance;
Chapter - 43: How to Set Objectives;
Chapter - 44: How to Manage Projects;
Chapter - 45: How to Manage Risk;
Chapter - 46: How to Manage Stress;
Chapter - 47: How to Manage Time;
Chapter - 48: How to Negotiate;
Chapter - 49: How to Organise;
Chapter - 50: How to Plan and Prioritise;
Chapter - 51: How to Deal With Office Politics;
Chapter - 52: How to Lead Teams;


Section - FIVE: Personal Skills;


Chapter - 53: How to Assess Your Own Performance;
Chapter - 54: How to Get On;
Chapter - 55: How to Develop Your Emotional Intelligence;
Chapter - 56: How to Be Confident;
Chapter - 57: How to Be Assertive;
Chapter - 58: How to Be Decisive;
Chapter - 59: How to Solve Problems;
Chapter - 60: How to Be Both Efficient and Effective;
Chapter - 61: How to Be Creative;
Chapter - 62: How to Innovate;
Chapter - 63: How to Interview;
Chapter - 64: How to Be Interviewed;
Chapter - 65: How to Listen;
Chapter - 66: How to Make Effective Presentations;
Chapter - 67: How to Write Reports;
Chapter - 68: How to Network;
Chapter - 69: How to Be Strategic;
Chapter - 70: How to Think Clearly;
Chapter - 71: How to Troubleshoot;
Chapter - 72: How to Meet Deadlines;
Chapter - 73: How to Recover from Setbacks;
Chapter - 74: How Things Go Wrong and How to Put them Right