Effective General Management

This volume is part of the "Effective Management" series of management training texts allying student centred learning to core business knowledge. Each text should be a complete resource for managers, trainers and students of business who are studying at NVQ levels 4 and 5. In each of the main functional areas of business the books take an activity-based approach to learning and link key generic management skills to underpinning knowledge and concepts. Using a balance of theory, cases and practical exercises, this book aims to develop and refine an understanding of general management and ally this to the acquisition of practical management skills. It should be useful for business studies students and executives new to management.