
Municipal Benchmarks
Assessing Local Performance and Establishing Community Standards
David N. Ammons(Author)
SAGE Publications Inc (Publisher)
2nd Edition
Published on 6. September 1996
Book
Hardback
335 pages
978-0-8039-7253-7 (ISBN)
Article exhausted; check for reprint
Description
Taking administrators, mayors, city council members and citizen groups beyond the development of performance measures for United States city government operations, this book will prepare them for the initial stages for actual performance assessment. David NAmmons presents relevant national standards developed by professional associations, and actual performance targets and performance results from a sample of city governments. The book will contribute to the design of practical performance measurement systems, the improvement of systems and the establishment of performance standards.
More details
Edition
2nd Revised edition
Language
English
Place of publication
Thousand Oaks
United States
Target group
Professional and scholarly
Edition type
Revised edition
Dimensions
Height: 254 mm
Width: 178 mm
Weight
920 gr
ISBN-13
978-0-8039-7253-7 (9780803972537)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
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New editions

David N. Ammons
Municipal Benchmarks
Assessing Local Performance and Establishing Community Standards
Book
03/2001
2nd Edition
SAGE Publications Inc
€265.70
Shipment within 15-20 days
Person
David Ammons joined the School of Government (then the Institute of Government) in 1996. Prior to that, he was a faculty member at the Carl Vinson Institute of Government at the University of Georgia and taught in the public administration programs at Georgia and the University of North Texas. Early in his career he served on the staffs of four municipalities-Fort Worth, Texas; Hurst, Texas; Phoenix, Arizona; and Oak Ridge, Tennessee-in various administrative capacities. Among his seven books on local governmentmanagement are Municipal Benchmarks: Assessing Local Performance and Establishing Community Standards (Sage Publications, 2001); Leading Performance Management in Local Government (ICMA, 2008); and Tools for Decision Making: A Practical Guide for Local Government (CQ Press, 2009). Ammons earned a Ph.D. at the University of Oklahoma
Content
Introduction
Performance Measurement and Benchmarking
Animal Control
City Attorney
City Clerk
Courts
Data Processing
Development Administration
Emergency Communications
Emergency Medical Services
Finance and Budgeting
Fire Service
Library
Parks and Recreation
Personnel Administration
Police
Property Appraisal
Public Health
Public Transit
Public Utilities
Public Works and Engineering
Purchasing and Warehousing
Solid Waste Collection
Traffic Engineering and Control
Performance Milestones
Performance Measurement and Benchmarking
Animal Control
City Attorney
City Clerk
Courts
Data Processing
Development Administration
Emergency Communications
Emergency Medical Services
Finance and Budgeting
Fire Service
Library
Parks and Recreation
Personnel Administration
Police
Property Appraisal
Public Health
Public Transit
Public Utilities
Public Works and Engineering
Purchasing and Warehousing
Solid Waste Collection
Traffic Engineering and Control
Performance Milestones