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Multimedia- und Call-Center

Ein Praxishandbuch
Bernd AmbielJochen BornemannAstrid BreinlingerMichael BuchertErnst DickPeter EmdeJoachim S. HeiseGert NowotnyOliver RappStefan SchmiederDorothee SchneiderTorsten SchwarzHans J. UllrichNorbert Vollmuth(Author)
Ingo Grewenig(Editor)
C.F. Müller (Publisher)
1st Edition
Published on 20. December 2001
Book
Hardback
XV, 339 pages
978-3-8114-5041-7 (ISBN)
€64.00incl. 7% vat
Article is exhausted; no reprint

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