Microsoft System Center Enterprise Suite Unleashed
Published on 29. April 2010
Book
Paperback/Softback
1056 pages
978-0-672-33319-4 (ISBN)
Description
Microsoft System Center Enterprise Suite Unleashed is the first and only definitive real-world guide to the entire Microsoft System Center Enterprise Suite. It brings together tips, tricks, best practices, and lessons learned by top consultants who've deployed System Center in some of the world's largest enterprises and most successful small businesses.
Drawing on years of early adopter and production experience, Rand Morimoto, Chris Amaris, and their team cover the entire System Center lifecycle and its components for system configuration, operations management, data protection, virtual machine management, help desk support, change management, asset control, capacity planning, and mobile device management. You'll learn about individual components and how to integrate them to build automated, exceptionally efficient managed environments.
For smaller businesses, the book also presents Microsoft's streamlined, lower-cost IT management offering, System Center Essentials 2010.
Use System Center Configuration Manager 2007 to image, update, manage, and support servers and clients
Proactively monitor your systems to identify and fix problems before they fail
Use System Center Data Protection Manager 2010 to provide reliable, timely backup/recovery
Implement and manage all aspects of virtualization, including virtual guest sessions on both Microsoft Hyper-V and VMware
Make the most of System Center Service Manager 2010's integrated tools for managing help desks, incidents, assets, and changes
Use System Center Capacity Planner to properly size, procure, and deploy new systems
Remotely track, secure, patch, update, and support mobile devices with System Center Mobile Device Manager
Simplify small business IT management with System Center Essentials 2010's wizards and auto-configuration components
Drawing on years of early adopter and production experience, Rand Morimoto, Chris Amaris, and their team cover the entire System Center lifecycle and its components for system configuration, operations management, data protection, virtual machine management, help desk support, change management, asset control, capacity planning, and mobile device management. You'll learn about individual components and how to integrate them to build automated, exceptionally efficient managed environments.
For smaller businesses, the book also presents Microsoft's streamlined, lower-cost IT management offering, System Center Essentials 2010.
Use System Center Configuration Manager 2007 to image, update, manage, and support servers and clients
Proactively monitor your systems to identify and fix problems before they fail
Use System Center Data Protection Manager 2010 to provide reliable, timely backup/recovery
Implement and manage all aspects of virtualization, including virtual guest sessions on both Microsoft Hyper-V and VMware
Make the most of System Center Service Manager 2010's integrated tools for managing help desks, incidents, assets, and changes
Use System Center Capacity Planner to properly size, procure, and deploy new systems
Remotely track, secure, patch, update, and support mobile devices with System Center Mobile Device Manager
Simplify small business IT management with System Center Essentials 2010's wizards and auto-configuration components
More details
Language
English
Place of publication
Indianapolis
United States
Publishing group
Pearson Education (US)
Target group
Professional and scholarly
Dimensions
Height: 228 mm
Width: 179 mm
Thickness: 54 mm
Weight
1628 gr
ISBN-13
978-0-672-33319-4 (9780672333194)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
Chris Amaris, MCSE, CISSP/ISSAP, CHS III, is the chief technology officer and cofounder of Convergent Computing. He has more than 20 years experience consulting for Fortune 500 companies, leading companies in the technology selection, design, planning, and implementation of complex information technology projects. Chris has worked with Microsoft System Center products such as Operations Manager and Configuration Manager since their original releases in 2000 and 1994. He specializes in messaging, security, performance tuning, systems management, and migration. A Certified Information Systems Security Professional (CISSP) with an Information System Security Architecture Professional (ISSAP) concentration, Certified Homeland Security (CHS III), Windows 2003 MCSE, Novell CNE, Banyan CBE, and a Certified Project Manager, Chris is also an author and technical editor for a number of IT books, including Network Security for Government and Corporate Executives, Exchange 2010 Unleashed, and Microsoft Windows Server 2008 R2 Unleashed. Chris presents on messaging, systems management, security, and information technology topics worldwide.
Tyson Kopczynski, CISSP, GCIH, with more than ten years of experience in IT, has become a specialist in Active Directory, information assurance, Windows automation, PKI, and IT security practices. Tyson is also the founding author of the Windows PowerShell Unleashed series and has been a contributing author for such books as Microsoft Internet Security and Acceleration (ISA) Server 2006 Unleashed and Microsoft Windows Server 2008 R2 Unleashed. He has also written many detailed technical papers and guides covering various technologies. As a consultant at Convergent Computing, Tyson works with and has provided feedback for next generation Microsoft technologies since their inception and has also played a key role in expanding the automation and security practices at Convergent Computing. Tyson also holds such certifications as the Certified Information Systems Security Professional (CISSP), the SANS Security Essentials Certification (GSEC), SANS Certified Incident Handler (GCIH), and the Application Platform, Active Directory, and Network Infrastructure (MCTS).
Alec Minty, MCSE, is a senior engineer for a large Internet company in the San Francisco Bay area. He has more than 10 years' industry experience with extensive knowledge designing and implementing enterprise-class solutions for a diverse array of organizations. Alec has been an early adopter of database technologies, operations management, systems management, and security technologies. He specializes in designing, implementing, migrating, and supporting complex infrastructures for a variety of large utility, telecommunications, and engineering organizations. Alec's experience spans the business and technology areas; he has in-depth experience in the deployment, migration, and integration of key business technologies such as SQL Server, Windows, Exchange Server, Active Directory, ISA, and Identity Management. Alec is coauthor of SQL Server 2005 Management and Administration and MOM 2005 Unleashed and is a contributing author on Exchange Server 2007 Unleashed and ISA 2004 Unleashed, all published by Sams Publishing.
Rand H. Morimoto, Ph.D., MVP, MCITP, CISSP, has been in the computer industry for more than 30 years and has authored, coauthored, or been a contributing writer for dozens of books on Windows, Security, Exchange Server, BizTalk, and Remote and Mobile Computing. Rand is the president of Convergent Computing, an IT-consulting firm in the San Francisco Bay area that has been one of the key early adopter program partners with Microsoft, implementing the latest Microsoft technologies including Microsoft Windows Server 2008 R2, System Center Service Manager 2010, Windows 7, Exchange Server 2010, and SharePoint 2010 in production environments more than 18 months before the initial product releases.
Tyson Kopczynski, CISSP, GCIH, with more than ten years of experience in IT, has become a specialist in Active Directory, information assurance, Windows automation, PKI, and IT security practices. Tyson is also the founding author of the Windows PowerShell Unleashed series and has been a contributing author for such books as Microsoft Internet Security and Acceleration (ISA) Server 2006 Unleashed and Microsoft Windows Server 2008 R2 Unleashed. He has also written many detailed technical papers and guides covering various technologies. As a consultant at Convergent Computing, Tyson works with and has provided feedback for next generation Microsoft technologies since their inception and has also played a key role in expanding the automation and security practices at Convergent Computing. Tyson also holds such certifications as the Certified Information Systems Security Professional (CISSP), the SANS Security Essentials Certification (GSEC), SANS Certified Incident Handler (GCIH), and the Application Platform, Active Directory, and Network Infrastructure (MCTS).
Alec Minty, MCSE, is a senior engineer for a large Internet company in the San Francisco Bay area. He has more than 10 years' industry experience with extensive knowledge designing and implementing enterprise-class solutions for a diverse array of organizations. Alec has been an early adopter of database technologies, operations management, systems management, and security technologies. He specializes in designing, implementing, migrating, and supporting complex infrastructures for a variety of large utility, telecommunications, and engineering organizations. Alec's experience spans the business and technology areas; he has in-depth experience in the deployment, migration, and integration of key business technologies such as SQL Server, Windows, Exchange Server, Active Directory, ISA, and Identity Management. Alec is coauthor of SQL Server 2005 Management and Administration and MOM 2005 Unleashed and is a contributing author on Exchange Server 2007 Unleashed and ISA 2004 Unleashed, all published by Sams Publishing.
Rand H. Morimoto, Ph.D., MVP, MCITP, CISSP, has been in the computer industry for more than 30 years and has authored, coauthored, or been a contributing writer for dozens of books on Windows, Security, Exchange Server, BizTalk, and Remote and Mobile Computing. Rand is the president of Convergent Computing, an IT-consulting firm in the San Francisco Bay area that has been one of the key early adopter program partners with Microsoft, implementing the latest Microsoft technologies including Microsoft Windows Server 2008 R2, System Center Service Manager 2010, Windows 7, Exchange Server 2010, and SharePoint 2010 in production environments more than 18 months before the initial product releases.
Content
Introduction 1
1 Introduction to the System Center Suite 5
What Is System Center? 5
Understanding System Center Configuration Manager 9
Understanding System Center Operations Manager 15
Understanding System Center Data Protection Manager 22
Understanding System Center Virtual Machine Manager 28
Understanding System Center Service Manager 33
Understanding System Center Capacity Planner 37
Understanding System Center Mobile Device Manager 40
Understanding System Center Essentials 43
Understanding System Center Licensing 46
Summary 47
Best Practices 48
2 System Center Configuration Manager 2007 R2 Design and Planning 51
Explaining How Configuration Manager Works 52
Understanding Content Distribution 57
Understanding Asset Management 61
Reporting from Configuration Manager 64
Configuration Manager Architecture Components 65
Securing Configuration Manager 79
Understanding Fault Tolerance and Disaster Recovery 84
Understanding Component Requirements 86
Configuration Manager Design Considerations 90
Planning for Native Mode 102
Understanding Client Schedules 104
Planning for Internet-Based Client Management 105
Putting It All Together 107
Summary 109
Best Practices 110
3 System Center Configuration Manager Implementation and Administration 113
Reviewing ConfigMgr 2007 R2 Architecture 113
Understanding the AD Site Topology 116
Creating a Public Key Infrastructure 118
Deploying Certificates 120
Preparing the Site Database Server 129
Extending the Active Directory Schema 133
Configuring Active Directory 134
Implementing Internet Information Services (IIS) 135
Implementing the Central Site 138
Deploying the Child Primary Sites. 148
Configuring the Hierarchy 148
Implementing Asset Management 158
Implementing Patch Management 158
Implementing OS Deployment 160
Implementing Regional Server Infrastructure 161
Discovering and Managing Clients 163
Summary 167
Best Practices 168
4 Using Configuration Manager to Distribute Software, Updates, and Operating Systems 173
Understanding the Infrastructure 173
Understanding How Clients Locate Content 174
Understanding How Internet Clients Locate Content 176
Understanding Computer Management 177
Configuring the Computer Client Agent . 178
Configuring the Advertised Programs Client Agent 180
Understanding Distribution Points 181
Defining Collections 182
Understanding Software Distribution 185
Publishing Software 191
Deploying Software Automatically 193
Monitoring Software Deployment 195
Understanding Update Distribution 196
Understanding Operating System Deployment 203
Preparing Required Packages 206
Managing Operating System Install Packages 207
Deploying Operating Systems 210
Summary 214
Best Practices 214
5 Configuration Manager Asset Management and Reporting 219
Understanding the Database 219
Understanding Inventory Collection 220
Using IDMIF and NOIDMIF Files 221
Configuring Client Agents for Inventory Collection 221
Customizing Hardware Inventory 223
Validating Inventory Data. 227
Viewing Inventory Data 228
Understanding Reporting. . . 228
Understanding Software Metering 234
Understanding Asset Intelligence 235
Importing Software License Data 243
Customizing the AI Catalog 245
Using System Center Online Services 246
Understanding Asset Intelligence Reporting 247
Understanding Desired Configuration 247
Monitoring the Baselines and Compliance. 252
Summary 253
Best Practices 253
6 Operations Manager Design and Planning 257
Explaining How OpsMgr Works 257
OpsMgr Architecture Components 262
Securing OpsMgr 278
Fault Tolerance and Disaster Recovery 283
Understanding OpsMgr Component Requirements 289
OpsMgr Design Considerations 295
Putting It All Together in a Design 302
Planning an Operations Manager Deployment 312
Summary 320
Best Practices 320
7 Operations Manager Implementation and Administration 323
Installing Operations Manager 2007 R2 324
Deploying OpsMgr Agents 343
Monitoring DMZ Servers with Certificates . 352
Configuring Operations Manager 2007 R2 . 358
Administering Operations Manager 2007 R2 368
Backing Up OpsMgr 2007 R2. 378
Summary 385
Best Practices 385
8 Using Operations Manager for Monitoring and Alerting 387
Using OpsMgr Consoles 388
Administering OpsMgr 392
Working with Management Packs 399
Exploring the Operations Manager Management Pack 408
Exploring the Windows Management Pack 415
Exploring the Active Directory Management Pack 423
Exploring the Exchange 2007 Management Pack 438
Exploring the SQL Server Management Pack 454
Exploring the Cross Platform Management Packs 461
Management Pack Templates. 468
Custom Management Packs 480
Distributed Application Monitoring 486
Exploring SNMP Device Monitoring 489
Summary 492
Best Practices 493
9 Using Operations Manager for Operations and Security Reporting 495
Reporting from OpsMgr 496
Generating and Scheduling Reports 498
OpsMgr 2007 R2 Maintenance Reports 513
Audit Collection Services Reporting 522
Service Level Tracking 529
Service Level Dashboards 534
Summary 541
Best Practices 541
10 Data Protection Manager 2010 Design, Planning, Implementation, and Administration 543
What Is System Center Data Protection Manager? 544
Data Protection Manager Background 548
Data Protection Manager Prerequisites . 552
Planning a Data Protection Manager Deployment 553
Deploying Data Protection Manager 559
Administrating Data Protection Manager 575
Summary 582
Best Practices 582
11 Using Data Protection Manager 2010 to Protect File Systems, Exchange, SQL, and SharePoint 583
Protecting File Servers 584
Protecting System State 586
Protecting Exchange Servers 588
Protecting SQL Servers 598
Protecting SharePoint Farms 605
Protecting Virtualized Environments 615
Integrating Data Protection Manager with Operations Manager 620
Summary 625
Best Practices 625
12 Virtual Machine Manager 2008 R2 Design, Planning, and Implementation 627
What Is Virtual Machine Manager? 627
Virtual Machine Manager Background 637
Virtual Machine Manager Prerequisites 640
Planning a Virtual Machine Manager Deployment 644
Deploying Virtual Machine Manager 649
Summary 661
Best Practices 662
13 Managing a Hyper-V Environment with Virtual Machine Manager 2008 R2 665
Using the VMM Management Interface 666
Understanding Virtual Machine Conversions 671
Managing VMM User Roles 684
Deploying Virtual Machines 692
Migrating Virtual Machines 699
Summary 705
Best Practices 705
14 Service Manager 2010 Design, Planning, and Implementation 709
Explaining How Service Manager Works 710
Service Manager Design Parameters 714
Putting It All Together in a Service Manager Design 719
Planning a Service Manager Deployment 726
Deploying Service Manager 735
Deploying Service Manager Connectors 746
Backing Up Service Manager 2010 753
Summary 756
Best Practices 757
15 Using Service Manager 2010 for Incident Tracking and Help Desk Support 759
Incidents and Problems 759
Configuring Incident Settings 761
Service Manager Notifications 770
Creating New Incidents 775
Working with Incidents 783
Configuring Problem Settings 793
Working with Problems 796
Incident and Problem Reports 799
Summary 806
Best Practices 806
16 Using Service Manager 2010 Change-Control Management 809
Change Requests and Activities 810
Configuring Change Settings 811
Change Management Templates and Workflows 814
Initiating Change Requests 817
Working with and Approving Change Requests 822
Implementing Change Requests 828
Managing Configuration Items 835
Change, Activity, and Configuration Management Reports 838
Summary 843
Best Practices 844
17 Using System Center Capacity Planner for Predeployment Planning 845
What Is System Center Capacity Planner? 846
System Center Capacity Planner Features 847
System Center Capacity Planner Background 847
System Center Capacity Planner Prerequisites 848
Installing System Center Capacity Planner 849
Creating a Capacity Model 850
Summary 864
Best Practices 864
18 Using Mobile Device Manager to Manage Mobile Devices 865
Why Mobile Management? 865
Background of Mobile Device Manager 868
Planning and Designing the Implementation of MDM 870
Prerequisites for Mobile Device Manager 2008 SP1 875
Installing System Center Mobile Device Manager 876
Self-Service Tasks with Mobile Device Manager 886
Device Management Tasks with Mobile Device Manager 889
Policy-Based Tasks with Mobile Device Manager 898
Mobility Access Controls Using Mobile Device Manager 903
Adding Exchange and Configuration Manager to an MDM Rollout 904
Summary 909
Best Practices 910
19 Using System Center Essentials for Midsized Organizations 911
What Is System Center Essentials? 911
Background of the System Center Essentials Product 913
System Center Essentials 2010 Prerequisites 917
Installing System Center Essentials 2010 on a Single Server 920
Installing System Center Essentials 2010 on Separate Servers 929
Getting Familiar with the SCE 2010 Management Console 930
Performing Computer and Device Discovery 937
Checking the Monitored Status of a Server and Application 941
Using Remote Assist and Remote Desktop 947
Using Essentials for Patching and Updating Systems 951
Creating Packages to Push Out New Software 957
Inventorying Systems Using System Center Essentials 960
Authoring an Agent to Monitor a Custom Website 961
Using the Virtualization Management Features of Essentials 965
Generating Reports Out of Essentials 972
Installing Agents on Target Systems 973
Troubleshooting Common Problems in SCE 978
Regular (Every 2-3 Days) Tasks an Administrator Should Perform 981
Weekly Tasks an Administrator Should Perform 982
Monthly Tasks an Administrator Should Perform 983
Summary 984
Best Practices 984
Index 987
1 Introduction to the System Center Suite 5
What Is System Center? 5
Understanding System Center Configuration Manager 9
Understanding System Center Operations Manager 15
Understanding System Center Data Protection Manager 22
Understanding System Center Virtual Machine Manager 28
Understanding System Center Service Manager 33
Understanding System Center Capacity Planner 37
Understanding System Center Mobile Device Manager 40
Understanding System Center Essentials 43
Understanding System Center Licensing 46
Summary 47
Best Practices 48
2 System Center Configuration Manager 2007 R2 Design and Planning 51
Explaining How Configuration Manager Works 52
Understanding Content Distribution 57
Understanding Asset Management 61
Reporting from Configuration Manager 64
Configuration Manager Architecture Components 65
Securing Configuration Manager 79
Understanding Fault Tolerance and Disaster Recovery 84
Understanding Component Requirements 86
Configuration Manager Design Considerations 90
Planning for Native Mode 102
Understanding Client Schedules 104
Planning for Internet-Based Client Management 105
Putting It All Together 107
Summary 109
Best Practices 110
3 System Center Configuration Manager Implementation and Administration 113
Reviewing ConfigMgr 2007 R2 Architecture 113
Understanding the AD Site Topology 116
Creating a Public Key Infrastructure 118
Deploying Certificates 120
Preparing the Site Database Server 129
Extending the Active Directory Schema 133
Configuring Active Directory 134
Implementing Internet Information Services (IIS) 135
Implementing the Central Site 138
Deploying the Child Primary Sites. 148
Configuring the Hierarchy 148
Implementing Asset Management 158
Implementing Patch Management 158
Implementing OS Deployment 160
Implementing Regional Server Infrastructure 161
Discovering and Managing Clients 163
Summary 167
Best Practices 168
4 Using Configuration Manager to Distribute Software, Updates, and Operating Systems 173
Understanding the Infrastructure 173
Understanding How Clients Locate Content 174
Understanding How Internet Clients Locate Content 176
Understanding Computer Management 177
Configuring the Computer Client Agent . 178
Configuring the Advertised Programs Client Agent 180
Understanding Distribution Points 181
Defining Collections 182
Understanding Software Distribution 185
Publishing Software 191
Deploying Software Automatically 193
Monitoring Software Deployment 195
Understanding Update Distribution 196
Understanding Operating System Deployment 203
Preparing Required Packages 206
Managing Operating System Install Packages 207
Deploying Operating Systems 210
Summary 214
Best Practices 214
5 Configuration Manager Asset Management and Reporting 219
Understanding the Database 219
Understanding Inventory Collection 220
Using IDMIF and NOIDMIF Files 221
Configuring Client Agents for Inventory Collection 221
Customizing Hardware Inventory 223
Validating Inventory Data. 227
Viewing Inventory Data 228
Understanding Reporting. . . 228
Understanding Software Metering 234
Understanding Asset Intelligence 235
Importing Software License Data 243
Customizing the AI Catalog 245
Using System Center Online Services 246
Understanding Asset Intelligence Reporting 247
Understanding Desired Configuration 247
Monitoring the Baselines and Compliance. 252
Summary 253
Best Practices 253
6 Operations Manager Design and Planning 257
Explaining How OpsMgr Works 257
OpsMgr Architecture Components 262
Securing OpsMgr 278
Fault Tolerance and Disaster Recovery 283
Understanding OpsMgr Component Requirements 289
OpsMgr Design Considerations 295
Putting It All Together in a Design 302
Planning an Operations Manager Deployment 312
Summary 320
Best Practices 320
7 Operations Manager Implementation and Administration 323
Installing Operations Manager 2007 R2 324
Deploying OpsMgr Agents 343
Monitoring DMZ Servers with Certificates . 352
Configuring Operations Manager 2007 R2 . 358
Administering Operations Manager 2007 R2 368
Backing Up OpsMgr 2007 R2. 378
Summary 385
Best Practices 385
8 Using Operations Manager for Monitoring and Alerting 387
Using OpsMgr Consoles 388
Administering OpsMgr 392
Working with Management Packs 399
Exploring the Operations Manager Management Pack 408
Exploring the Windows Management Pack 415
Exploring the Active Directory Management Pack 423
Exploring the Exchange 2007 Management Pack 438
Exploring the SQL Server Management Pack 454
Exploring the Cross Platform Management Packs 461
Management Pack Templates. 468
Custom Management Packs 480
Distributed Application Monitoring 486
Exploring SNMP Device Monitoring 489
Summary 492
Best Practices 493
9 Using Operations Manager for Operations and Security Reporting 495
Reporting from OpsMgr 496
Generating and Scheduling Reports 498
OpsMgr 2007 R2 Maintenance Reports 513
Audit Collection Services Reporting 522
Service Level Tracking 529
Service Level Dashboards 534
Summary 541
Best Practices 541
10 Data Protection Manager 2010 Design, Planning, Implementation, and Administration 543
What Is System Center Data Protection Manager? 544
Data Protection Manager Background 548
Data Protection Manager Prerequisites . 552
Planning a Data Protection Manager Deployment 553
Deploying Data Protection Manager 559
Administrating Data Protection Manager 575
Summary 582
Best Practices 582
11 Using Data Protection Manager 2010 to Protect File Systems, Exchange, SQL, and SharePoint 583
Protecting File Servers 584
Protecting System State 586
Protecting Exchange Servers 588
Protecting SQL Servers 598
Protecting SharePoint Farms 605
Protecting Virtualized Environments 615
Integrating Data Protection Manager with Operations Manager 620
Summary 625
Best Practices 625
12 Virtual Machine Manager 2008 R2 Design, Planning, and Implementation 627
What Is Virtual Machine Manager? 627
Virtual Machine Manager Background 637
Virtual Machine Manager Prerequisites 640
Planning a Virtual Machine Manager Deployment 644
Deploying Virtual Machine Manager 649
Summary 661
Best Practices 662
13 Managing a Hyper-V Environment with Virtual Machine Manager 2008 R2 665
Using the VMM Management Interface 666
Understanding Virtual Machine Conversions 671
Managing VMM User Roles 684
Deploying Virtual Machines 692
Migrating Virtual Machines 699
Summary 705
Best Practices 705
14 Service Manager 2010 Design, Planning, and Implementation 709
Explaining How Service Manager Works 710
Service Manager Design Parameters 714
Putting It All Together in a Service Manager Design 719
Planning a Service Manager Deployment 726
Deploying Service Manager 735
Deploying Service Manager Connectors 746
Backing Up Service Manager 2010 753
Summary 756
Best Practices 757
15 Using Service Manager 2010 for Incident Tracking and Help Desk Support 759
Incidents and Problems 759
Configuring Incident Settings 761
Service Manager Notifications 770
Creating New Incidents 775
Working with Incidents 783
Configuring Problem Settings 793
Working with Problems 796
Incident and Problem Reports 799
Summary 806
Best Practices 806
16 Using Service Manager 2010 Change-Control Management 809
Change Requests and Activities 810
Configuring Change Settings 811
Change Management Templates and Workflows 814
Initiating Change Requests 817
Working with and Approving Change Requests 822
Implementing Change Requests 828
Managing Configuration Items 835
Change, Activity, and Configuration Management Reports 838
Summary 843
Best Practices 844
17 Using System Center Capacity Planner for Predeployment Planning 845
What Is System Center Capacity Planner? 846
System Center Capacity Planner Features 847
System Center Capacity Planner Background 847
System Center Capacity Planner Prerequisites 848
Installing System Center Capacity Planner 849
Creating a Capacity Model 850
Summary 864
Best Practices 864
18 Using Mobile Device Manager to Manage Mobile Devices 865
Why Mobile Management? 865
Background of Mobile Device Manager 868
Planning and Designing the Implementation of MDM 870
Prerequisites for Mobile Device Manager 2008 SP1 875
Installing System Center Mobile Device Manager 876
Self-Service Tasks with Mobile Device Manager 886
Device Management Tasks with Mobile Device Manager 889
Policy-Based Tasks with Mobile Device Manager 898
Mobility Access Controls Using Mobile Device Manager 903
Adding Exchange and Configuration Manager to an MDM Rollout 904
Summary 909
Best Practices 910
19 Using System Center Essentials for Midsized Organizations 911
What Is System Center Essentials? 911
Background of the System Center Essentials Product 913
System Center Essentials 2010 Prerequisites 917
Installing System Center Essentials 2010 on a Single Server 920
Installing System Center Essentials 2010 on Separate Servers 929
Getting Familiar with the SCE 2010 Management Console 930
Performing Computer and Device Discovery 937
Checking the Monitored Status of a Server and Application 941
Using Remote Assist and Remote Desktop 947
Using Essentials for Patching and Updating Systems 951
Creating Packages to Push Out New Software 957
Inventorying Systems Using System Center Essentials 960
Authoring an Agent to Monitor a Custom Website 961
Using the Virtualization Management Features of Essentials 965
Generating Reports Out of Essentials 972
Installing Agents on Target Systems 973
Troubleshooting Common Problems in SCE 978
Regular (Every 2-3 Days) Tasks an Administrator Should Perform 981
Weekly Tasks an Administrator Should Perform 982
Monthly Tasks an Administrator Should Perform 983
Summary 984
Best Practices 984
Index 987