Quality Management with SAP ERP
1st Edition
Published on 28. March 2015
Book
Hardback
883 pages
978-1-4932-1203-3 (ISBN)
Description
Get the most out of your Quality Management system in SAP! From QM configuration to business process management to working in the system, this is the resource you need. Get a 360-degree view of the component, learn about QM concepts like samples and certificates, and set up essential master data. Once you've covered the basics, you'll learn how QM works with other components in the supply chain, and learn how to use workflow tools like the classification system and Engineering Change Management.Highlights:Master data and structureQM configurationEngineering Change ManagementDocument Management SystemFailure Mode and Effects Analysis (FMEA) and Control Plan (CP)Audit ManagementMonitoring and controlStakeholder notificationsWorkflow toolsIntegration with SAP components
More details
Person
Author
Jawad Akhtar is an SAP logistics and supply chain management expert with a focus on business sales and delivery. He earned his chemical engineering degree from Missouri University of Science and Technology in the United States. He has 20 years of professional experience, 14 of which have been spent working with SAP systems. He has experience working on several large-scale, end-to-end SAP project implementation lifecycles, including rollouts. He works with SAP clients to help them identify root causes of business issues and address those with the appropriate SAP products and change management strategies. He now focuses on next-generation SAP products such as SAP S/4HANA, SAP IBP, SAP Ariba, and SAP Hybris. Akhtar is also a technical advisor to SAPexperts, an ASUG speaker, and a contributor to SearchSAP, where his "Ask the Expert" column shares real-life lessons and best practices gleaned from SAP implementations, ways to avoid common project pitfalls, and features of various SAP products that solve key business issues.
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Content
Acknowledgments .23
Foreword .25
Introduction .27
PART I Quality Management Core Concepts
1 Quality Management in SAP ERP .37
1.1 Organizational Structures in SAP ERP .39
1.2 Quality Management in the SAP Landscape .42
1.3 Business Processes in QM .44
1.4 Integration with Other Components .54
1.5 Summary .56
2 Quality Planning .57
2.1 Quality Management View in Material Master .59
2.2 Master Record .70
2.3 Master Recipe or Routing .73
2.4 Reference Operation Set .74
2.5 Work Center .74
2.6 Inspection Method .76
2.7 Quality Agreements .78
2.8 Quality Information Record .80
2.9 Master Inspection Characteristic (MIC) .81
2.10 Sampling Procedure .91
2.11 Inspection Plan .94
2.12 Material Specification .108
2.13 Summary .110
3 Quality Inspection .111
3.1 Business Processes in Quality Inspection .112
3.2 Optimization Features of Inspection Planning and Quality Inspection .129
3.3 Multiple Specifications .152
3.4 Configuration Basics: Quality Planning and Quality Inspection .170
3.5 Summary .212
PART II Quality Management Integration with Logistics Components
4 Integrating QM with Materials Management .215
4.1 Configuration Basics .216
4.2 Procurement Business Processes .219
4.3 Pilot Run Inspection: Inspection Type 0102 .231
4.4 Subcontracting: Inspection Type 0130 .236
4.5 Inventory Management Processes .241
4.6 Handling Inspection Stock at QM Activation: Inspection Type 0800 .248
4.7 Summary .251
5 Integrating QM with Production Planning .253
5.1 Configuration Basics .254
5.2 Master Data .259
5.3 Business Processes in Production Planning .263
5.4 Summary .282
6 Integrating QM with Sales and Distribution .283
6.1 Configuration Basics .284
6.2 Master Data .285
6.3 Business Processes .287
6.4 Summary .295
7 Integrating QM with Plant Maintenance .297
7.1 Deciding Which SAP ERP Components to Implement .298
7.2 Defining Test Equipment .300
7.3 Configuration Basics .302
7.4 Test Equipment Master Data .305
7.5 Business Processes in Test Equipment Management .322
7.6 Summary .329
8 Optimizing Quality Management .331
8.1 Dynamic Modification Rule (DMR) .332
8.2 Recurring Inspection, Best Before Date, and Shelf Life Expiration Date .346
8.3 Active Ingredient Management .354
8.4 Batch Derivation .375
8.5 Summary .385
PART III Quality Management Workflow Tools
9 Sample Management .389
9.1 Plant Settings: Sample Management .390
9.2 Master Data .391
9.3 Business Processes in Sample Management .396
9.4 Physical Sample Drawing with Reference: Production Processes .408
9.5 Configuration Basics .411
9.6 Summary .413
10 Quality Certificates .415
10.1 Incoming Quality Certificates .415
10.2 Outgoing Quality Certificates .427
10.3 Summary .437
11 Quality Notification .439
11.1 Workflow .440
11.2 Quality Notification in Sales and Distribution .442
11.3 Quality Notification in Production .457
11.4 Quality Notification in Procurement .460
11.5 Quality Notification Tools .464
11.6 Configuration Basics: Quality Notification .475
11.7 Summary .482
12 Quality Costs .483
12.1 Quality-Related Costs .484
12.2 Master Data Setup for Quality Costs .486
12.3 Business Processes .493
12.4 Configuration Basics: Quality Costs .506
12.5 Summary .507
13 Classification .509
13.1 Overview .510
13.2 Assigning the Material Class to the Material Master .516
13.3 Finding Objects in Classes .518
13.4 Summary .520
14 Engineering Change Management .521
14.1 ECM Configuration .522
14.2 Change Master .536
14.3 Engineering Change Request/Engineering Change Order .542
14.4 ECR/ECO Step-by-Step Approach: At a Glance .550
14.5 Summary .552
15 Digital Signature .553
15.1 Configuration Basics .555
15.2 Digital Signature in QM Business Processes .564
15.3 Digital Signature Logs .566
15.4 Summary .568
16 Document Management System .569
16.1 Configuration Basics: Document Type .569
16.2 Business Processes in DMS .581
16.3 DMS Integration in QM Processes .594
16.4 Summary .597
PART IV Monitoring, Evaluation, and Control in Quality Management
17 Early Warning System .601
17.1 Overview .601
17.2 Set Up EWS .603
17.3 Schedule an EWS .611
17.4 EWS in Action .612
17.5 Exception Analysis .615
17.6 Summary .616
18 Reporting in SAP .617
18.1 The Basics of Reporting .618
18.2 Standard Analyses .628
18.3 QM Cockpit for Evaluations .638
18.4 Data Browser .640
18.5 SAP Query .642
18.6 QuickViewer .653
18.7 Assign a Transaction Code to a Query .654
18.8 Flexible Evaluation .655
18.9 Batch Information Cockpit .659
18.10 Summary .661
19 Quality Control .663
19.1 Vendor Evaluation .664
19.2 Quality Level .680
19.3 Statistical Process Control (SPC) .683
19.4 Summary .694
PART V Continuous Business Process Improvements with Quality Management
20 Audit Management with SAP ERP .697
20.1 Overview .697
20.2 Setting Up Audit Management .700
20.3 Business Processes in Audit Management .708
20.4 Productivity Tools and Audit Monitor .717
20.5 Audit Inspection: Inspection Type 17 .721
20.6 Configuration Basics: Audit Management .722
20.7 Summary .726
21 Stability Study .727
21.1 Integration Aspects .728
21.2 Master Data in Stability Study .729
21.3 Business Processes in Stability Study .730
21.4 Configuration Basics: Stability Study .758
21.5 Summary .766
22 Failure Mode and Effects Analysis (FMEA) and Control Plan ... 769
22.1 FMEA Process Overview .770
22.2 Set Up FMEA .774
22.3 Business Processes in FMEA .796
22.4 Question List .808
22.5 FMEA Monitor .812
22.6 Control Plan .814
22.7 Configuration Basics: FMEA and Control Plan .822
22.8 Summary .832
Appendices .833
A Glossary .835
B Movement Type Mapping .843
C QM User Tables .851
D QM User Exits .861
E The Author .867
Index .869