Designing Performance Appraisal

Introduction Socio-Economic and Organisational Environment The effects of globalisation Global governance and the role of the state Productivity improvements Performance measurement as a deterrent to corruption The challenge to managers The Disintegration of the Pre-Independence Appraisal System The Pressures for Change Performance Management: Ends or Means Underlying assumptions to the design of the instrument Effective and meaningful performance measurement Needs Assessment Analysing the environment Evaluating the status of the current performance system Constraints and prescribed requirements for a new system Designing the System Understanding performance management Considering performance development and system types Path to performance management Putting it all together- a flexible, best practice performance management model Developing performance management system objectives Selecting components for the new system Implementing the System Defining ownership and resources Developing an implementation plan What to include in the project plan Communication is important Performance Management Training The key role of training in successful implementation Performance management sensitisation training Training of trainers and implementation staff Training of managers/supervisors and employees Integration of performance management training into the ongoing training curriculum Institutionalisation of the Performance Management System Maintenance and monitoring Evaluation Monitoring outcomes Case Studies Barbados Samoa Tonga