Communication and Diversity
Delmar Cengage Learning (Publisher)
2nd Edition
Published on 30. November 2001
Book
Paperback/Softback
96 pages
978-0-538-43352-5 (ISBN)
Description
Communication and Diversity emphasizes the skills necessary for communicating effectively in a diverse workforce. Understanding the changes taking place in the American workforce and the trends in the global economy can help eliminate communication barriers and lead to opportunities. This text emphasizes how to overcome stereotypes and to value differences in gender, age, culture, and physical ability. Multimedia components enhance the impact of the workshops so users can complete a variety of exercises on the computer, watch video footage of people effectively communicating on the job, and use the Internet to conduct further research. Text contains 10 workshops highlighting key workplace communication topics, special features, appropriate literature selections, Internet connections and project-based exercises.
More details
Series
Edition
2nd Revised edition
Language
English
Place of publication
Clifton Park
United States
Publishing group
Cengage Learning, Inc
Edition type
Revised edition
Dimensions
Height: 249 mm
Width: 201 mm
Thickness: 8 mm
Weight
194 gr
ISBN-13
978-0-538-43352-5 (9780538433525)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Content
1. Diversity at Work, 2. The Changing U.S. Workforce, 3. Diversity as a Resource, 4. Culture, Language, and Communication, 5. Overcoming Stereotypes, 6. Cultural Differences and Conflict, 7. Accepting Differences, 8. Diversity and the Law, 9. Communicating Globally, 10. Understanding Global Diversity, Field Study Project