Interplay
The Process of Interpersonal Communication
13th Edition
Published on 14. November 2014
Book
Paperback/Softback
504 pages
978-0-19-939048-9 (ISBN)
Description
With its unique blend of compelling topics and rich pedagogy, the thirteenth edition of Interplay: The Process of Interpersonal Communication offers a perfect balance of theory and application to help students understand and improve their own relationships. Interplay's inviting visual format and rich pedagogy continue to make this text the market leader in Interpersonal Communication.NEW TO THIS EDITION:*
Expanded and updated coverage of social media's impact on interpersonal communication, with new material in every chapter* Significantly revised and updated Chapter 2, Culture and Interpersonal
Communication* Expanded discussions of various interpersonal contexts in Chapter 10, Communication in Close Relationships: Friends, Family, and Romantic Partners* New discussions of perceptual biases, gender effects on language use, listening styles, facilitative emotions, relational maintenance and social support, and invitational communication* Updated"Media Clip," "Focus on Research," "Dark Side of Communication," and "At Work" boxes in each
chapter* New or updated "Assessing Your Communication" features in every chapter * New "Check Your Understanding" summary points at the end of each chapter * New TV and film examples
and a corresponding YouTube channel
Expanded and updated coverage of social media's impact on interpersonal communication, with new material in every chapter* Significantly revised and updated Chapter 2, Culture and Interpersonal
Communication* Expanded discussions of various interpersonal contexts in Chapter 10, Communication in Close Relationships: Friends, Family, and Romantic Partners* New discussions of perceptual biases, gender effects on language use, listening styles, facilitative emotions, relational maintenance and social support, and invitational communication* Updated"Media Clip," "Focus on Research," "Dark Side of Communication," and "At Work" boxes in each
chapter* New or updated "Assessing Your Communication" features in every chapter * New "Check Your Understanding" summary points at the end of each chapter * New TV and film examples
and a corresponding YouTube channel
Reviews / Votes
"Interplay is a comprehensive, must-use text for the introductory interpersonal communication course. The authors offer a plethora of specific examples of concepts and up-to-date research citations. The graphics, cartoons, and diagrams provide fantastic illustrations of the concepts. I finally found a text that students don't complain about!"-- Rachel M. Reznik, Elmhurst College"This is one of the best-written interpersonal communication texts on the market. Always has been, and still is. It includes chapters on the key topics that should be discussed in any interpersonal communication class, including nonverbal communication, listening, conflict, and defensive and supportive communication."--Lowell Habel, Chapman University
"Interplay does an excellent job of providing a thorough, entry-level survey of interpersonal communication theory and research, and does so in a very accessible way. It doesn't feel 'dumbed-down,' but students generally find it relatively easy and interesting to read. Every semester I have students tell me they are keeping the text because they liked it so much and see it as a great resource."--Patricia Smith Ollry, Concordia University
"The scholarship is the newest and freshest I've seen. I love the emphasis on technology. I love how the chapters are sectioned off and important sections are added to account for changes in society. I think the authors achieved their goal because they tailored a book to today's very busy student. They also added many media clips and socially important research. It is easy to follow, has excellent references to popular culture, and has fantastic 'nugget
boxes.'"--Matthew Taylor, Lone Star College
"This text provides an excellent framework for an interpersonal communication class. The writing style and examples are so engaging that students frequently reference the text to friends and family in the hopes of enhancing their communication competencies."--Sandra Bodin-Lerner, Kean University
This is one of the best written interpersonal communication texts on the market. Always has been, and still is. It includes chapters on the key topics that should be discussed in any interpersonal communication class such as nonverbal communication, listening, conflict and defensive and supportive communication. -Lowell Habel, Chapman University
More details
Edition
13th Revised ed.
Language
English
Place of publication
New York
United States
Target group
College/higher education
Weight
886 gr
ISBN-13
978-0-19-939048-9 (9780199390489)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
Ronald B. Adler is Professor Emeritus of Communication at Santa Barbara City College. He is coauthor of Understanding Human Communication, Twelfth Edition (OUP, 2013), Looking Out, Looking In (2014), and Communicating at Work: Principles and Practices for Business and the Professions (2013). In addition to his academic pursuits, Ron works with businesses and nonprofit agencies to improve communication among coworkers as
well as with clients and the public.
Lawrence B. Rosenfeld is Professor of Communication Studies, University of North Carolina at Chapel Hill. His articles appear in journals in communication, education, social work, sport psychology, and psychology, and he is the author of books on small group, interpersonal, and nonverbal communication. His most recent book is When Their World Falls Apart: Helping Families and Children Manage the Effects of Disasters (2010). In 2000, Lawrence received the Donald H.
Eckroyd Award for Outstanding Teaching in Higher Education from the National Communication Association, and in 2006 received the Gerald M. Phillips Award for Applied Communication Research from the same national communication
organization. In 2012 he received the William C. Friday Award for Excellence in Teaching from the University of North Carolina at Chapel Hill.
Russell F. Proctor II is Professor of Communication Studies at Northern Kentucky University. He teaches courses in interpersonal communication, interviewing, and communication pedagogy and won NKU's Outstanding Professor Award in 1997. Russ has also received recognition for his teaching from the National Communication Association, the Central States Communication Association, and the Kentucky Communication Association. In addition to his work on Interplay, he is
coauthor (with Ronald B. Adler) of Looking Out, Looking In (2014).
well as with clients and the public.
Lawrence B. Rosenfeld is Professor of Communication Studies, University of North Carolina at Chapel Hill. His articles appear in journals in communication, education, social work, sport psychology, and psychology, and he is the author of books on small group, interpersonal, and nonverbal communication. His most recent book is When Their World Falls Apart: Helping Families and Children Manage the Effects of Disasters (2010). In 2000, Lawrence received the Donald H.
Eckroyd Award for Outstanding Teaching in Higher Education from the National Communication Association, and in 2006 received the Gerald M. Phillips Award for Applied Communication Research from the same national communication
organization. In 2012 he received the William C. Friday Award for Excellence in Teaching from the University of North Carolina at Chapel Hill.
Russell F. Proctor II is Professor of Communication Studies at Northern Kentucky University. He teaches courses in interpersonal communication, interviewing, and communication pedagogy and won NKU's Outstanding Professor Award in 1997. Russ has also received recognition for his teaching from the National Communication Association, the Central States Communication Association, and the Kentucky Communication Association. In addition to his work on Interplay, he is
coauthor (with Ronald B. Adler) of Looking Out, Looking In (2014).
Content
Preface
Part One: Foundations of Interpersonal Communication
Chapter 1. Interpersonal Process
Why We Communicate
-Physical Needs
-Identity Needs
-Social Needs
-Practical Needs
The Communication Process
-A Model of Communication
-Insights from the Transactional Communication Model
-Communication Principles
-Characteristics of Interpersonal Communication
-Communication Misconceptions
Communication Competence
-Communication Competence Defined
-Characteristics of Competent Communication
Social Media and Interpersonal Communication
-Characteristics of Social Media
-Social Media and Relational Quality
-Communicating Competently with Social Media
Check Your Understanding
Key Terms
Activities
Features
-At Work: Communication And Career Advancement
-Dark Side Of Communication: Loneliness And The Internet: A Delicate Balance
-Focus On Research: Interpersonal Dimensions Of Tweeting
-Media Clip: Transaction in Action: How I Met Your Mother
-Focus On Research: How To (Not) Antagonize Your Professor: Adapting E-Messages
-Media Clip: Online but Disconnected: The Social Network
-Assessing Your Communication: Your Use of Social Media
Chapter 2. Culture and Interpersonal Communication
Culture and Communication
-Culture and Co-Culture
-Intercultural Communication
-Interpersonal and Intercultural Communication
-Intercultural Differences as Generalizations
Cultural Values and Norms
-High vs. Low Context
-Individualism vs. Collectivism
-Power Distance BL Uncertainty Avoidance
-Achievement vs. Nurturing
Co-Cultures and Communication
-Ethnicity and Race
-Gender Identity/Sexual Orientation
-Age/Generation
-Socioeconomic Status
Codes and Culture
-Verbal Codes
-Nonverbal Codes
-Decoding Messages
Developing Intercultural Communication Competence
-Motivation and Attitude
-Tolerance for Ambiguity
-Open-Mindedness
-Knowledge and Skill
-Patience and Perseverance
Check Your Understanding
Key Terms
Activities
Features
? Focus on Research: Fitting In: Disabilities on the Job
? Dark Side of Communication: Accents and Stigmas
? Media Clip: A Blending of Cultures: Modern Family
? At Work: Organizations Are Cultures
? Assessing Your Communication: What is Your Intercultural Communication Competence?
? Media Clip: Out of His Element: An Idiot Abroad
? Focus on Research: The Relational Challenges of Studying Abroad
Chapter 3. Interpersonal Communication and the Self
Communication and the Self-Concept
-How the Self-Concept Develops
-Characteristics of the Self-Concept
-The Self-Fulfilling Prophecy and Communication
Presenting the Self
-Public and Private Selves
-Characteristics of Impression Management
-Face-to-Face Impression Management
-Impression Management and Social Media
-Impression Management and Honesty
Disclosing the Self
-Models of Self-Disclosure
-Benefits and Risks of Self-Disclosure
-Guidelines for Self-Disclosure
-Alternatives to Self-Disclosure
Check Your Understanding
Key Terms
Activities
Features
-Focus on Research: Mirror, Mirror on the Cyberwall
-Media Clip: Overcoming a Negative Appraisal: The Way Way Back
-At Work: Impression Management in The Workplace
-Media Clip: The Promise and Perils of Online Relationships: Catfish
-Dark Side of Communication: Getting Hoaxed Online
-Focus on Research: TMI in the Classroom
-Asessing Your Communication: Online and Offline Self-Disclosure
Chapter 4. Perceiving Others
The Perception Process
-Reality Is Constructed
-Steps in the Perception Process
Influences on Perception
-Access to Information
-Physiological Influences
-Psychological Influences
-Social Influences
-Cultural Influences
Common Tendencies in Perception
-We Make Snap Judgments
-We Cling to First Impressions
-We Judge Ourselves More Charitably than We Do Others
-We Are Influenced by Our Expectations
-We Are Influenced by the Obvious
-We Assume Others Are Like Us
Synchronizing Our Perceptions
-Perception Checking
-Building Empathy
Check Your Understanding
Key Terms
Activities
Features
-Media Clip: One Person, Many Narratives: Stories We Tell
-At Work: Sexual Harassment and Perception
-Focus on Research: Does Honesty Hurt? Receivers Say
Part One: Foundations of Interpersonal Communication
Chapter 1. Interpersonal Process
Why We Communicate
-Physical Needs
-Identity Needs
-Social Needs
-Practical Needs
The Communication Process
-A Model of Communication
-Insights from the Transactional Communication Model
-Communication Principles
-Characteristics of Interpersonal Communication
-Communication Misconceptions
Communication Competence
-Communication Competence Defined
-Characteristics of Competent Communication
Social Media and Interpersonal Communication
-Characteristics of Social Media
-Social Media and Relational Quality
-Communicating Competently with Social Media
Check Your Understanding
Key Terms
Activities
Features
-At Work: Communication And Career Advancement
-Dark Side Of Communication: Loneliness And The Internet: A Delicate Balance
-Focus On Research: Interpersonal Dimensions Of Tweeting
-Media Clip: Transaction in Action: How I Met Your Mother
-Focus On Research: How To (Not) Antagonize Your Professor: Adapting E-Messages
-Media Clip: Online but Disconnected: The Social Network
-Assessing Your Communication: Your Use of Social Media
Chapter 2. Culture and Interpersonal Communication
Culture and Communication
-Culture and Co-Culture
-Intercultural Communication
-Interpersonal and Intercultural Communication
-Intercultural Differences as Generalizations
Cultural Values and Norms
-High vs. Low Context
-Individualism vs. Collectivism
-Power Distance BL Uncertainty Avoidance
-Achievement vs. Nurturing
Co-Cultures and Communication
-Ethnicity and Race
-Gender Identity/Sexual Orientation
-Age/Generation
-Socioeconomic Status
Codes and Culture
-Verbal Codes
-Nonverbal Codes
-Decoding Messages
Developing Intercultural Communication Competence
-Motivation and Attitude
-Tolerance for Ambiguity
-Open-Mindedness
-Knowledge and Skill
-Patience and Perseverance
Check Your Understanding
Key Terms
Activities
Features
? Focus on Research: Fitting In: Disabilities on the Job
? Dark Side of Communication: Accents and Stigmas
? Media Clip: A Blending of Cultures: Modern Family
? At Work: Organizations Are Cultures
? Assessing Your Communication: What is Your Intercultural Communication Competence?
? Media Clip: Out of His Element: An Idiot Abroad
? Focus on Research: The Relational Challenges of Studying Abroad
Chapter 3. Interpersonal Communication and the Self
Communication and the Self-Concept
-How the Self-Concept Develops
-Characteristics of the Self-Concept
-The Self-Fulfilling Prophecy and Communication
Presenting the Self
-Public and Private Selves
-Characteristics of Impression Management
-Face-to-Face Impression Management
-Impression Management and Social Media
-Impression Management and Honesty
Disclosing the Self
-Models of Self-Disclosure
-Benefits and Risks of Self-Disclosure
-Guidelines for Self-Disclosure
-Alternatives to Self-Disclosure
Check Your Understanding
Key Terms
Activities
Features
-Focus on Research: Mirror, Mirror on the Cyberwall
-Media Clip: Overcoming a Negative Appraisal: The Way Way Back
-At Work: Impression Management in The Workplace
-Media Clip: The Promise and Perils of Online Relationships: Catfish
-Dark Side of Communication: Getting Hoaxed Online
-Focus on Research: TMI in the Classroom
-Asessing Your Communication: Online and Offline Self-Disclosure
Chapter 4. Perceiving Others
The Perception Process
-Reality Is Constructed
-Steps in the Perception Process
Influences on Perception
-Access to Information
-Physiological Influences
-Psychological Influences
-Social Influences
-Cultural Influences
Common Tendencies in Perception
-We Make Snap Judgments
-We Cling to First Impressions
-We Judge Ourselves More Charitably than We Do Others
-We Are Influenced by Our Expectations
-We Are Influenced by the Obvious
-We Assume Others Are Like Us
Synchronizing Our Perceptions
-Perception Checking
-Building Empathy
Check Your Understanding
Key Terms
Activities
Features
-Media Clip: One Person, Many Narratives: Stories We Tell
-At Work: Sexual Harassment and Perception
-Focus on Research: Does Honesty Hurt? Receivers Say