Communicating at Work: Principles and Practices for Business and Professionals with Student CD-ROM and PowerWeb
8th Edition
Published on 16. June 2004
Book
576 pages
978-0-07-297750-9 (ISBN)
Description
The leading text in business communication, Communicating at Work takes a pragmatic approach that features a strong multicultural focus, a heavy emphasis on effective presentations, and a pedagogical program designed to encourage group activities and skill building. Its combination of clear writing and effective use of tables makes this text an excellent teaching tool. The new edition now addresses informal business presentations such as briefings, reports, and sales presentations, and offers expanded coverage of ethical issues throughout.
More details
Edition
8th edition
Language
English
Place of publication
United States
Publishing group
McGraw-Hill Education - Europe
Dimensions
Height: 234 mm
Width: 183 mm
Thickness: 19 mm
Weight
1016 gr
ISBN-13
978-0-07-297750-9 (9780072977509)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
Ronald B. Adler, Associate Professor of Communication at Santa Barbara City College, specializes in organizational and interpersonal communication. He is the author of Confidence in Communication: A Guide to Assertive and Social Skills and coauthor of Understanding Human Communication, Interplay: the Process of Interpersonal Communication as well as the widely used text Looking Out/Looking In. He is a consultant and workshop leader for corporate, professional, and government clients.
Jeanne Marquardt Elmhorst received her master's degree from the University of Wisconsin-Stevens Point, then taught in Asia for three years, sparking her interest in intercultural communication. Formerly at the University of Albuquerque and the University of New Mexico, She currently teaches at Albuquerque TVI Community College, where her courses reflect the variety in the communication discipline. Jeanne also provides training for business and government clients.
Jeanne Marquardt Elmhorst received her master's degree from the University of Wisconsin-Stevens Point, then taught in Asia for three years, sparking her interest in intercultural communication. Formerly at the University of Albuquerque and the University of New Mexico, She currently teaches at Albuquerque TVI Community College, where her courses reflect the variety in the communication discipline. Jeanne also provides training for business and government clients.
Content
PART 1: Basics of Business and Professional Communication Chapter 1: Communicating at Work Chapter 2: Communication, Culture, and Work PART 2: Personal SkillsChapter 3: Verbal and Nonverbal Messages Chapter 4: Listening Chapter 5: Interpersonal Skills Part 3: Interviewing Chapter 6: Principles of Interviewing Chapter 7: Types of Interviews Part 4: Working in Groups Chapter 8: Working in Teams Chapter 9: Effective Meetings Part 5: Making Effective Presentations Chapter 10: Developing the Presentation Chapter 11: Organizing Your Ideas Chapter 12: Verbal and Visual Support in Presentations Chapter 13: Delivering the Presentation Chapter 14: Types of Presentations Appendix 1: Group Presentations Appendix 2: Business Writing Glossary Notes Credits Index