Be Our Guest
Basic English for Hotel Staff
Published on 1. April 1992
Book
Paperback/Softback
160 pages
978-0-13-062894-7 (ISBN)
Description
A 12-unit course in basic English for trainee employees in the hotel business. It focuses on the types of conversations which typically occur between hotel employees and hotel guests. The course is designed for students with a slight knowledge of English. A separately-purchasable cassette is available. The course is organized in modular units and is topic-based. It concentrates on listening and speaking as these are the skills needed by hotel employees.
More details
Language
English
Place of publication
Harlow
United Kingdom
Publishing group
Pearson Education Limited
Target group
ELT/ESL
Illustrations
Illustrations, forms
Dimensions
Height: 247 mm
Width: 190 mm
Weight
319 gr
ISBN-13
978-0-13-062894-7 (9780130628947)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Content
Some hotel types and locations; what do we have today?; hotel jobs and departments; room types; room items, housekeeping, complaints; room rates; reservations; check-in; using the telephone; messages; answering inquiries about services; check-out; do you know your hotel?; your hotel career; information gap - student B; tapescript; answer key; main verb forms used - examples; words and phrases.