Communication for Information Technology
2nd Edition
Published on 30. November 2004
Book
Paperback/Softback
978-0-07-471478-2 (ISBN)
Description
Communication for IT is an Australian text for IT and computer students keen to develop communication skills. Building on the success of the first edition, the new Communication for IT retains a strong industry focus and activity-driven pedagogy.
Like its predecessor, this edition uses plenty of illustrations, case studies and workplace activities to help students understand basic communication concepts as they relate to the workplace. This text also uses competency links and training logs, to assist teachers in establishing a Portfolio of Evidence.
Like its predecessor, this edition uses plenty of illustrations, case studies and workplace activities to help students understand basic communication concepts as they relate to the workplace. This text also uses competency links and training logs, to assist teachers in establishing a Portfolio of Evidence.
More details
Edition
2nd edition
Language
English
Place of publication
Australia
Publishing group
McGraw-Hill Education
Target group
College/higher education
Illustrations
50 Illustrations
Dimensions
Height: 98 mm
Width: 77 mm
Thickness: 7 mm
Weight
2 gr
ISBN-13
978-0-07-471478-2 (9780074714782)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Content
Part 1: Interpersonal skills
Chapter 1. Communicating at work
Chapter 2. Resolving conflict and negotiating
Part 2: Working in teams
Chapter 3. Contributing to work teams
Chapter 4. Providing leadership
Chapter 5. Organising and managing meetings
Part 3: Interacting with clients
Chapter 6. Communciating with customers and clients
Chapter 7. Planning and giving presentations
Part 4: Writing for information technology
Chapter 8. Writing effectively for ICT-information and communication technologies
Chapter 9. Writing workplace documents
Chapter 10. Writing complex documents
Chapter 11. Communicating with graphics
Chapter 1. Communicating at work
Chapter 2. Resolving conflict and negotiating
Part 2: Working in teams
Chapter 3. Contributing to work teams
Chapter 4. Providing leadership
Chapter 5. Organising and managing meetings
Part 3: Interacting with clients
Chapter 6. Communciating with customers and clients
Chapter 7. Planning and giving presentations
Part 4: Writing for information technology
Chapter 8. Writing effectively for ICT-information and communication technologies
Chapter 9. Writing workplace documents
Chapter 10. Writing complex documents
Chapter 11. Communicating with graphics