Customer Service
Malcolm Peel(Author)
Kogan Page Ltd (Publisher)
Published in December 1991
Audio
Audio cassette
978-0-7494-0605-9 (ISBN)
Description
This cassette has been designed to accompany a book on customer satisfaction which covers all aspects of customer service. It aims to provide supervisors, managers and store proprietors in any type or size of organization with advice and guidelines on keeping customers happy.
More details
Edition
abridged ed of
Language
English
Place of publication
London
United Kingdom
Target group
Professional and scholarly
Edition type
Abridged edition
Duration
Dauer: 45 min
Weight
140 gr
ISBN-13
978-0-7494-0605-9 (9780749406059)
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Schweitzer Classification