Successful Negotiating in a Week

Negoiating skills play a crucial role in a manager's relationship with customers, suppliers and colleagues, yet many managers dread negotiating. This book outlines the factors which contribute to constructive and successful negotiating. The cassette reinforces the message of the book, illustrating it with numerous examples of the right and wrong ways to negotiate successfully. The points covered are: researching your objectives, evaluating your opponents, making proposals, and closing and confirming. This pack consists of the book and cassette. The cassette may also be purchased separately.