ABCs of ERM: Demystifying Electronic Resource Management for Public and Academic Librarians

 
 
Libraries Unlimited an Imprint of ABC-Clio LLC (Verlag)
  • erschienen am 22. Januar 2018
  • |
  • 244 Seiten
 
E-Book
978-1-4408-5581-8 (ISBN)
 
Despite their being visible, valuable, and expensive components of public and academic library collections, electronic resources remain somewhat mysterious to many librarians. How do you deal with vendors, how do you decide which e-resources to buy, how do you optimize access for remote users, and perhaps most importantly, how do you motivate your public to use them? Created by three front-line practitioners, this guide answers all of those questions and more, offering practical advice to information professionals involved in any aspect of electronic resource management--from selecting, acquiring, and activating to managing, promoting, and deselecting. It features clear instructions along with definitions, checklists, FAQs, and sidebars comprising sensible tips and anecdotal asides for the involved librarian. Written in a lively style and brimming with helpful information, this is the guide you'll wish you had in library school, and a resource you will refer to again and again.
  • Englisch
  • Santa Barbara
  • |
  • USA
978-1-4408-5581-8 (9781440855818)
1440855811 (1440855811)
weitere Ausgaben werden ermittelt
  • Cover
  • Title Page
  • Copyright
  • Contents
  • Chapter 1. So What are Electronic Resources Anyway?
  • Definitions
  • Whoâ??s Who: The Major Players
  • The Electronic Resources Life Cycle
  • NASIG Core Competencies
  • Who Should Read This Book?
  • Additional Readings
  • References
  • Chapter 2. Vendors are Your Friend
  • Types of Vendors
  • Publishers
  • Aggregators
  • Subscription Agents (aka Book Jobbers)
  • Consortia and Buying Clubs
  • Platform Providers
  • The Ideal Vendor Relationship
  • Building Strong Working Relationships with Vendors
  • Jumpstarting Relationships at a New Library
  • Negotiating with Vendors
  • Adopting the Negotiation Mind-Set
  • Theories of Negotiation
  • Tips and Techniques
  • Conclusion
  • Additional Readings
  • References
  • Chapter 3. Licenses: The Fine Print
  • A Note on Public Libraries
  • Preparing to Negotiate
  • Definitions and Examples
  • Curing a Breach
  • Indemnification
  • Warrantees
  • Jurisdiction
  • Authorized Users
  • Limitation of Liability
  • Primacy of the Signed License
  • Policing Users
  • Authorized and Unauthorized Uses
  • Interlibrary Loan (ILL)
  • Scholarly Sharing
  • Printing, Copying, and Downloading
  • Electronic Reserves and Course Packs
  • Fair Use Clause
  • Business Terms
  • List of Items Covered by License
  • Guarantee of Usage Statistics
  • Guarantee of MARC Record Delivery
  • Renewal Terms
  • Authentication Methods
  • Inflation Cap
  • Early Cancellation
  • Perpetual Access
  • Archival Access
  • E-Book Licenses
  • Streaming Media Licenses
  • Current Trends in Licensing
  • Shared Electronic Resource Understanding (SERU)
  • ONIX-PL
  • Data and Text Mining
  • You Are Not Alone
  • Housekeeping
  • Conclusion
  • Additional Readings
  • References
  • Chapter 4.Buy All the Things!
  • Traditional Purchasing Options
  • Subscription Resources
  • Perpetual Access
  • Aggregator Databases
  • Access-Only
  • Journal Packages
  • One-Time Funds
  • Emerging Purchasing Options
  • Demand-Driven Acquisitions (DDA) and Patron-Driven Acquisitions (PDA)
  • Evidence-Based Acquisitions (EBA)
  • Interlibrary Loan Purchase-on- Demand (ILL PoD)
  • Pay-Per-View (PPV)
  • Pricing Models
  • Workflows for Acquisitions
  • Open Access
  • Conclusion
  • Additional Readings
  • References
  • Chapter 5. Creating Access in all the Right Places
  • Definitions
  • IP Authentication
  • Proxy Servers
  • Authentication Methods
  • Choosing a Proxy Server
  • EZproxy
  • Access to Databases
  • Access to Journals
  • Journals in Public Libraries
  • Knowledge Bases
  • OpenURLs
  • Journals and EZproxy
  • Access to Streaming Media
  • Access to E-books and Audiobooks
  • Access to Discovery Services
  • Publicity
  • Conclusion
  • Additional Readings
  • References
  • Chapter 6. Marketing, Part I: Planning
  • The Rules of Marketing
  • The Marketing Plan
  • Step 1: Research What has Already Been Done
  • Step 2: Perform an Environmental Scan
  • Step 3: Develop a Marketing Group
  • Step 4: Conduct Market Research
  • Step 5: Write a SWOT
  • Step 6: Develop Goals
  • Step 7: Create an Action Plan
  • Step 8: Develop an Assessment Plan
  • Step 9: Evaluate
  • Step 10: Revise
  • Conducting Market Research
  • Surveys
  • Focus Groups
  • Conclusion
  • Additional Readings
  • References
  • Chapter 7. Marketing, Part II: Promotional Strategies
  • Word-of-Mouth Marketing
  • Web Marketing
  • The Value of Web Marketing
  • Tips for Web Marketing
  • Print Marketing
  • Varieties of Print Marketing
  • Tips for Print Marketing
  • Outreach Marketing
  • Examples of Outreach Marketing
  • Tips for Outreach Marketing
  • Branding
  • Developing Your Brand
  • Tips for Branding
  • Social Media
  • Tips for Social Media
  • Facebook
  • Twitter
  • Blogging
  • Conclusion
  • Additional Readings
  • References
  • Chapter 8. Assessment, Part I: Subscription Resources
  • Data-Driven Decisions
  • Qualitative Assessments of Electronic Resources
  • Qualitative Assessments beyond the Products Themselves
  • Measuring Usage
  • Counter and Sushi
  • Tools and Resources
  • Determining Value
  • Databases
  • Journals and Big Deals
  • Media Platforms
  • Budgeting and Financial Sustainability
  • Talk to Your Reps
  • Distributing the Misery
  • Cancellation Band-Aids
  • Public Relations
  • Conclusion
  • Additional Readings
  • References
  • Chapter 9. Assessment, Part II: One-Time Purchases and Leases
  • Collection Development of Electronic Resources
  • Format Selection
  • Cost
  • Hands-Off Collection Development
  • Access vs. Ownership
  • Self-Pub
  • The Case for Weeding Electronic Resources
  • Identifying What to Weed
  • The Self-Weeding Collection
  • How to Weed Electronic Resources
  • Conclusion
  • Additional Readings
  • References
  • Chapter 10. I Think the Internet Broke
  • Reporting and Tracking Problems
  • What Went Wrong and How to Fix It
  • Step 1: Replicate the Problem
  • Step 2: Determine the Route of Access
  • Step 3: Seek Out Reports of the Problem
  • Step 4: Report the Problem
  • Troubleshooting Scenarios
  • Scenario 1: ProQuest Database Outage
  • Scenario 2: Downloadable Audiobook Access Error
  • Scenario 3: Journal Access Error
  • Scenario 4: Database Access Error
  • Scenario 5: Abundant Discovery Service Access Errors
  • The End of the Troubleshooting Rainbow
  • Conclusion
  • Additional Readings
  • References
  • Chapter 11. Users Are People, Too
  • Overview
  • Getting Started
  • Setting Goals
  • User Research
  • Persona Creation
  • Recruiting Users
  • Screening Users
  • Participatory Design
  • Card Sorting
  • Prototyping
  • Usability Testing
  • Types of Usability Tests
  • Creating a Test Plan
  • The Nuts and Bolts of Moderation
  • Executing the Test
  • Summarizing the Data
  • Analyzing the Data
  • Heuristic Testing
  • Presenting Your Findings
  • Conclusion
  • Additional Readings
  • References
  • Chapter 12. No Librarian is an Island
  • Consortia
  • Advantages
  • Disadvantages
  • How to Make Consortia Work
  • Consortia in Action
  • Professional Development
  • Listservs
  • Organizations
  • Conferences
  • Webinars
  • Journals
  • Mentors
  • Conclusion
  • Additional Readings
  • References
  • Appendix
  • Glossary
  • Index

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