PART I Consumers, marketers and technology
- Consumer behaviour and technology
- Market segmentation and real-time bidding
PART II The Consumer as an individual
- Consumer motivation and personality
- Consumer perception and positioning
- Consumer learning
- Consumer attitude formation and change
PART III Communication and consumer behaviour
- Persuading consumers
- Social media and mobile advertising
- Reference groups and communities, opinion leaders and word-of-mouth
PART IV Social and cultural settings
- The family and its social standing
- Cultural values and consumer behaviour
- Sub-cultures and consumer behaviour
- Cross-cultural consumer behaviour
PART V Consumer decision-making, marketing ethics and consumer research
- Consumer decision-making and diffusion of innovations
- Marketers' ethics and social responsibility
- Consumer research