Transforming Business with Program Management

Integrating Strategy, People, Process, Technology, Structure, and Measurement
Auerbach Publishers Inc.
  • erschienen am 18. März 2015
  • |
  • 255 Seiten
E-Book | PDF mit Adobe DRM | Systemvoraussetzungen
978-1-4665-9100-4 (ISBN)
Organizations need to constantly innovate and improve products and services to maintain a strong competitive position in the market place. The vehicle used by organizations for such constant reinvention is a business transformation program. This book illustrates a tested program management roadmap along with the supporting comprehensive frameworks to successfully execute business transformation programs, formulated strategies, and strategic initiatives. It outlines the steps to successfully transform any business and deliver tangible business outcomes. This breakthrough work establishes the linkage between strategy formulation and strategy execution through the program management discipline. It depicts how program management integrates strategy, people, process, technology, structure, and measurement on cross-functional initiatives. The author details the processes, techniques, and tools that a program management team can customize and easily implement on any type of strategic initiative within the private or public sector environment to deliver and sustain the expected business outcomes and benefits.This book discusses the ten mandatory steps (or roadmap) needed to lead complex, business transformation programs to success. It showcases program management best practices and lessons learned though real-world case studies spanning different industry sectors and functional domains. Transforming Business with Program Management will equip executives, general managers, and program managers with the core skills necessary to effectively plan and implement business transformation strategies that drive sweeping business change and innovation.
  • Englisch
  • London
  • |
  • USA
Taylor & Francis Inc
  • Für höhere Schule und Studium
  • 1 s/w Tabelle, 61 s/w Abbildungen
  • |
  • 61 b/w images and 1 table
  • 8,53 MB
978-1-4665-9100-4 (9781466591004)
1466591005 (1466591005)
weitere Ausgaben werden ermittelt
Satish P. Subramanian is a Principal at M Squared Consulting, which is a SolomonEdwards company. His 25 plus years of management and technology consulting leadership experience has resulted in tangible value creation for F500 and global companies in the health care, financial services, high tech, and manufacturing industry sectors. He has advised companies on their business transformation initiatives, guided them on operational optimization, driven strategic change to realize vision, executed strategic programs, and delivered sustainable results. He has built the business transformation and program management capabilities of organizations.

Satish has held executive-level positions at Ernst & Young, Infosys, Point B, and Cambridge Technology Partners. He developed his deep expertise through his hands-on consulting engagements, line role at a South Asian manufacturing conglomerate, and thought leadership in the form of authoring, speaking, and training. He is an Adjunct Instructor at Global Knowledge, a global company providing learning solutions and training services to companies. He holds a BS in Industrial Engineering and MBA (Sales and Marketing) from the University of Mumbai and an MBA (Management Information Systems) from California Lutheran University. He is Program Management and Project Management certified by the Project Management Institute and Change Management certified by Prosci. He invites you to share your thoughts on his book. He can be reached either at or
Executive Overview

Book Overview
Road Map to Make a Business Transformation Program Successful
Competitive Advantage and Program Management Framework
Key Techniques to Facilitate Successful Business Transformation
Chapter Synopses (Chapters 2-12)
Transformation Program Management Closes the Business Outcome Gap
Transformation Program Realizes Business Benefits
Clarification on Benefits Realization Terminology
Business Transformation and Program Management Life Cycle

Success Starts Upfront: Describe the Problem Accurately
Program Management Operating Model
Program Management Tool Kit
Environment Scanning Technique
Description of Business Problem
Voice of Customer Technique
Definition of Business Outcome
Definition of Benefits Realization
Program Charter
Case Study: Software Licensing Transformation Program

Articulate the Program Vision and Objectives
Formulation of Business Strategy
Business Transformation Drivers
Implementation of Business Strategy
Comparing the Program Management Life Cycle to the PMI Standard for Program Management
Strategic Alignment Technique
Business Performance Calibration Technique
Strategic Imperatives Architect Programs
Benefits Realization Strategy
Benefits Realization Life Cycle
Case Study: Transformation Program to Redesign Process and Technology

Secure Cross Functional Executive Sponsorship
Sponsorship of Business Transformation Program
Multilevel Program Sponsorship Model
Program Value Justification Technique
Upward Management of Program Sponsors
Sponsorship of Program Outcome Delivery and Benefits Realization
Case Study: Program to Transform Procurement Function via Outsourcing

Develop and Implement a Governance Model
Governance Modeling Technique
Program Communication and Escalation Protocol
Program Governance: Bodies, Responsibilities, and Rhythm
Program Accountability
Governance Policy Design Technique
Program Governance
Governance of Benefits Realization
Case Study: Transformation Program for Postmerger Integration

Define Success, Outcomes, and Key Value Indicators
Performance Improvement Measurement Technique
Positioning Transformation Program to Deliver Business Outcomes
Business Outcome Modeling Technique
Case Study: Selection Program for Enterprise System

Invest in Planning and Creating an Integrated Approach
Program Architecture Technique
Program Architecture Drives Program Management Life Cycle
Organization Change Management Technique
Organization Change Readiness
Transformation Program Planning Technique
Benefits Realization Planning
Case Study: Business Transformation Program to Launch a New Product

Drive Strong Partnership and Stakeholder Engagement
Stakeholder Expectation Management Technique
Stakeholder Assessment
Stakeholder Engagement Strategy
Stakeholder Engagement: Planning, Executing, and Monitoring
Stakeholder Engagement through Communications Vehicle
Stakeholder Engagement through Training Vehicle
Stakeholder Engagement Through Coaching Vehicle
Business Outcome Delivery Enabler
Case Study: Transformation of Policy Servicing Function at Enterprise Level

Provide Leadership Across All Levels
Multilevel Program Leadership Model
Multidimensional Program Leadership Model
Program Leadership and Risk Mitigation
Transformation Program Leadership
Leadership of Program Management Processes
Program Leadership vs. Program Management
Balancing Program Leadership and Program Management
Program Leadership through Office of Business Transformation
Drivers for the Office of Business Transformation
Significance of Leadership in Program Communications
Benefits Realization Leadership
Case Study: Business Transformation Initiative on Privacy and Compliance

Monitor Aggressively and Have Contingencies
Monitoring Status of Transformation Program
Program Monitoring: Key Criteria
Transformation Program Status Dashboard
Tracking and Reporting Project Performance
Monitoring Transformation Program
Enabling Continuous Improvement
Contingency Strategy and Contingency Planning
Monitoring Benefits Realization
Case Study: Program to Manage Transformation of Business Processes

Create and Implement an Operations Transition Plan
Operations Transition Framework
Transition Model Development
Training the Operations Team
Transition Model Execution
Value Enhancement Analysis Technique
Transition Model Operationalization
Walk-Through Technique
Leading Lessons Learned from Walk-Throughs
Business Outcome Delivery and Sustainment
Case Study: Strategic Initiative to Get and Stay Compliant with Government Regulations

Executive Summary
Road Map for Transformation (or Strategic Initiative) Success
Summaries of Chapters 2-11
Revisitation of Main Points
Key Takeaways on Program Management


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