Recent financial crises and other high-profile mismanagement cases have brought a spotlight to the quality of leader character in the business sector. Leadership in Practice is the first book to provide an authoritative collection of cases to engage students interested in the importance of the character of business leaders.The authors have compiled a collection of cutting-edge cases and readings, situating them within a theoretical landscape, so students are familiarized with the concepts as they move through the text. The cases cover a wide range of successful businesses-from the NFL to Apple-and include notable controversies, such as those surrounding Enron and Volkswagen. Alongside exclusive interviews and insights into the value of leadership character at individual, team, organizational and societal levels, the book includes learning objectives and discussion questions to facilitate lively debate and interaction in the classroom.This volume will be a valuable supplement for students and instructors in any leadership class as well as researchers and practitioners interested in exploring case studies that illuminate the nature of leadership in a business setting.
Gerard Seijts is Professor of Organizational Behavior at the Ivey Business School at Western University, Canada. He is the author of Good Leaders Learn and co-author of Developing Leadership Character, both published by Routledge.
Karen MacMillan is Assistant Professor of Organizational Behavior and Human Resource Management at the Lazaridis School of Business and Economics at Wilfrid Laurier University, Canada.
Introduction Gerard Seijts and Karen MacMillan
Part I: Leadership at the Individual Level
1. The cross-enterprise leader Mary M. Crossan, Jeffrey Gandz and Gerard Seijts
2. Developing leadership character Mary M. Crossan, Jeffrey Gandz and Gerard Seijts
3. Bob Franklin: Fish or cut bait? Mary M. Crossan and W.J. Furlong
4. Sophia Tannis: The European transfer Gerard Seijts and Kanina Blanchard
5. Michael Boulos: A career derailed Gerard Seijts and Kanina Blanchard
6. Good leaders never stop learning Gerard Seijts
7. Why vulnerability leads to great leadership Gerard Seijts
8. Donglegate: Candour through social media Charlice Hurst, Karen MacMillan and Thomas Watson
9. Deconstructing Donglegate: Lessons from an HR fiasco Charlice Hurst, Karen MacMillan and Thomas Watson
10. Somebody stop the radio star: Jian Ghomeshi at the CBC Karen MacMillan and Meredith Woodwark
Part II: Leadership at the Team Level
11. AltaGas Ltd: Forrest Kerr hydroelectric project Gerard Seijts and Karen MacMillan
12. The Christchurch earthquake and Crusaders rugby (A) Murray J. Bryant and Brad Evans
13. Learning from boardroom perspectives on leader character
Gerard Seijts, Jeffrey Gandz, Alyson Byrne and Mary M. Crossan
14. Losing Anthopoulos is major league loss for Blue Jays Gerard Seijts
15. The NFL should value character as much as talent Gerard Seijts
Part III: Leadership at the Organizational Level
16. Craig Kielburger: Rescue mission accomplished! Mary M. Crossan and Mark Reno
17. Apple (A) Mary M. Crossan and Thomas Watson
18. Apple (B) Mary M. Crossan and Thomas Watson
19. Boldly go: Character drives leadership at providence healthcare Mary Weil and Chitra P. Reddin
20. Rogue learnings Gerard Seijts
21. Enron explained Gerard Seijts
22. The cultural battle of the Australian army Gerard Seijts, Jana Seijts and Paul Bigus
23. ING Direct Canada: Are you suffering? Gerard Seijts and Andy Holloway
24. Fixing Volkswagen requires manufacturing candid conversations Gerard Seijts
Part IV: Leadership at the Societal Level
25. The Rising Price of Bad Leadership Gerard Seijts
26. Invictus: Introducing leadership competencies, character and commitment Gerard Seijts, Jeffrey Gandz and Mary M. Crossan
27. Maple Leaf Foods, Inc. (A): The listeriosis crisis Jeffrey Gandz
28. Iceland's Landsbanki Islands HF: Where to from here? Murray J. Bryant, Gerard Seijts and Michael R. King
29. The Ivey Interview: Steinthor Palsson Gerard Seijts
30. Civic Action (A): Launching a Multi-Stakeholder Initiative Jean-Louis Schaan and Gerard Seijts
31. SEWA (A): Ela Bhatt Sonia Mehrotra and Oana Branzei
Conclusion Gerard Seijts and Karen MacMillan
"Seijts and MacMillan have produced an excellent compilation of cases, demonstrating the importance of leadership at all levels of the organization and society. This book makes for compelling reading for anyone interested in studying leadership or in being a leader."
Greg Irving, Wilfrid Laurier University, Canada
"A must read for aspiring leaders, spotlighting the essential role of leadership character in the flourishing of individuals, teams, organizations and society. 'Teachable moments' are illustrated brilliantly through recent cases sure to engage, inspire, educate and develop. This book will fill a hole in the leadership development landscape and will be particularly beneficial in EMBA and MBA classes and in leadership development workshops. A refreshing read!"
Rick D. Hackett, McMaster University, Canada
"This is a must read for any practitioner seeking to learn to elevate others, teams, or organizations through the exercise of virtue. In this book, Macmillan and Seijts masterfully compile essential readings and paradigmatic case studies to illustrate how good leadership can drive a sustained excellence that transcends organizational borders and enriches society."
Lucas Monzani, Plymouth University, UK