The Oxford Handbook of Organizational Citizenship Behavior provides a broad and interdisciplinary review of state-of-the-art research on organizational citizenship behaviors (OCBs), and related constructs such as contextual performance, spontaneous organizational behavior, prosocial behavior, and proactive behavior in the workplace. Contributors address the conceptualization and measurement of OCBs; the antecedents, correlates, and consequences of these behaviors; and the methodological issues that are common when studying OCBs. In addition, this handbook pushes future scholarship in this and related areas by identifying substantive questions, methods, and issues for future research. The result is a single resource that will inform and inspire scholars, students, and practitioners of the origins of this construct, the current state of research on this topic, and potentially exciting avenues for future exploration.
This handbook is designed to meet the needs of a broad spectrum of researchers and advanced undergraduate and graduate students in a variety of disciplines including management, organizational behavior, human resources management, and industrial and organizational psychology, as well as those interested in studying citizenship behavior in a variety of organizational contexts including marketing, nursing, engineering, sports, and education.
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Philip M. Podsakoff is the Hyatt and Cici Brown Chair of Business at the Warrington College of Business at the University of Florida. He received his doctoral degree at Indiana University, and taught at The Ohio State University and Indiana University before joining the faculty at the University of Florida. Professor Podsakoff is a Fellow of the Society for Industrial and Organizational Psychology (SIOP) and the Academy of Management Association; past chair of the Research Methods Group of the Academy of Management; a recipient of the Academy of Management Research Methods Division's Distinguished Career Award; and a co-recipient of the SIOP William A. Owens Scholarly Achievement Award. He has published over 75 articles in organizational behavior, management, marketing, psychology, and MIS journals.
Scott B. MacKenzie is the Neal Gilliatt Chair and Professor of Marketing at the Kelley School of Business at Indiana University. He is the author of over 60 widely cited articles on organizational citizenship behavior, leadership, and research methodology published in leading marketing, management, and MIS journals. In addition, he is a previous winner of the Society for Industrial and Organizational Psychology's William A. Owens Scholarly Achievement Award, the American Marketing Association's Harold H. Maynard Award, and Honorable Mention in the Association for Consumer Research's Robert Ferber Award competition.
Nathan Podsakoff is a Robbins Fellow in the Eller College of Management at the University of Arizona. He received his Ph.D. from the University of Florida and his A.B. from Princeton University. His research has been published in management, psychology, and MIS outlets. He is a recipient of the Society for Industrial and Organizational Psychology's William A. Owens Scholarly Achievement Award and the Early Career Achievement Award from the Academy of Management's Research Methods Division. He has also served as an Associate Editor for Personnel Psychology.
1. Organizational Citizenship Behavior: Introduction and Overview to the Handbook
Philip M. Podsakoff, Scott B. MacKenzie, & Nathan P. Podsakoff
2. The Roots of Organizational Citizenship Behavior
Dennis W. Organ
3. The Bigger Picture: How Organizational Citizenship Behaviors Fit Within a Broader Conceptualization of Work Performance
Joseph A. Carpini & Sharon K. Parker
4. Organizational Citizenship Behavior and Job Engagement: "You Gotta Keep'em Separated!"
Daniel W. Newton & Jeffery A. LePine
5. Distinguishing Proactivity from Citizenship Behavior: Similarities and Differences
Wen-Dong Li, Michael Frese, & Sarah Haidar
6. The Other Side of the Coin? Similarities and Differences Between Organizational Citizenship Behavior and Counterproductive Work Behavior
Reeshad S. Dalal & Nichelle Carpenter
7. The Role of a Good Soldier: A Review of Research on Organizational Citizenship Behavior Role Perceptions and Recommendations for Future Research
Nathan P. Podsakoff, Elizabeth W. Morrison, & Tomas M. Martinez
8. Individual- and Organizational-Level Consequences of Organizational Citizenship Behaviors
Scott B. MacKenzie, Nathan P. Podsakoff, & Philip M. Podsakoff
9. Citizenship Behavior and Objective Career Outcomes: A Review and Agenda for Future Work
Diane M. Bergeron, Chantal van Esch, & Philip S. Thompson
10. Helping that Hurts Intended Beneficiaries: A New Perspective on the Dark Side of Helping Organizational Citizenship Behavior
Anna C. Lennard & Linn Van Dyne
11. The Unintended Consequences of Organizational Citizenship Behaviors for Employees, Teams, and Organizations
Mark C. Bolino, Anthony C. Klotz, & William H. Turnley
12. Five-Factor Model of Personality Traits and Citizenship Behavior: Current Research and Future Directions
Dan S. Chiaburu, In-Sue Oh, & Sophia V. Marinova
13. Gender and Organizational Citizenship Behavior
Tammy D. Allen & Seulki "Rachel" Jang
14. What are the Motives for Employees to Exhibit Citizenship Behavior? A Review of Prosocial and Instrumental Predictors of OCB
Tom Bellairs & Jonathon Halbesleben
15. Organizational Justice and Organizational Citizenship
Russell Cropanzano, Deborah E. Rupp, Meghan A. Thornton & Ruodan Shao
16. Organizational Citizenship Behavior and Trust: The Double Reinforcing Spiral
Robert Moorman, Holly Brower, & Steven Grover
17. Leadership [is] OCB: Review of a Self-Evident Link
Ronald F. Piccolo, Claudia Buengeler, & Timothy A. Judge
18. A Social Network Perspective on Organizational Citizenship Behavior
Daniel J. Brass
19. The Employee-Organization Relationship and Organizational Citizenship Behavior
Jacqueline A-M. Coyle-Shapiro, Marjo-Riitta Diehl, & Chiachi Chang
20. Fitting in and Doing Good: A Review of Person-Environment Fit and Organizational Citizenship Behavior Research
Amy L. Kristof-Brown, Christina S. Li, & Benjamin Schneider
21. Exploring the Relationship between Job Embeddedness and Organizational Citizenship Behavior
Brooks C. Holtom & Tomoki Sekiguchi
22. A Cultural Perspective on Organizational Citizenship Behavior
P. Christopher Earley & Goran Calic
23. Review and Recommended Best Practices for Measuring and Modeling Organizational Citizenship Behavior
Christopher C. Rosen, Eric J. Yochum, Liana G. Passantino, Russell E. Johnson, & Chu-Hsiang (Daisy) Chang
24. Within-Person Approaches to the Study of Organizational Citizenship Behaviors: Antecedents, Consequences, and Boundary Conditions
Brent A. Scott, Fadel K. Matta, & Joel Koopman
25. Multilevel Antecedents of Organizational Citizenship Behavior: A Review and Recommendations for Future Research
Nathan P. Podsakoff, Philip M. Podsakoff, Scott B. MacKenzie, Timothy D. Maynes, Steven W. Whiting, & Trevor M. Spoelma
26. Helping in Organizations: A Review and Directions for Future Research
Mark G. Ehrhart
27. From Barriers to Drivers: Understanding Different Approaches to Getting Systematic Upward Voice in Organizations
Ethan R. Burris, Evan A. Bruno, James R. Detert, & Andrea Caldwell
28. Rethinking Organizational Citizenship Behavior in Service Organization: Its Nature, and Conceptualization
Anit Somech & Anat Drach-Zahavy
29. Implicit Trait Policies about Prosocial Professionalism
Stephan J. Motowidlo, Harrison J. Kell, Michelle P. Martin, & Kamalika Ghosh
30. Prosocial Behavior in Retirement
Ulrike Fasbender, Mo Wang, & Yujie Zhan
31. Research on Organizational Citizenship Behavior: Where do We Go from Here?
Philip M. Podsakoff, Scott B. MacKenzie, & Nathan P. Podsakoff
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