Knowledge Management in Libraries

Concepts, Tools and Approaches
 
 
Chandos Publishing
  • 1. Auflage
  • |
  • erschienen am 24. Juli 2016
  • |
  • 312 Seiten
 
E-Book | ePUB mit Adobe DRM | Systemvoraussetzungen
E-Book | PDF mit Adobe DRM | Systemvoraussetzungen
978-0-08-100568-2 (ISBN)
 

Knowledge Management in Libraries: Concepts, Tools and Approaches brings to the forefront the increasing recognition of the value of knowledge and information to individuals, organizations, and communities, providing an analysis of the concepts of Knowledge Management (KM) that prevails among the Library and Information Science (LIS) community.

Thus, the book explores knowledge management from the perspective of LIS professionals. Furthermore, unlike most books on the topic, which address it almost exclusively in the context of a firm or an organization to help gain a competitive advantage, this book looks at knowledge management in the context of not for profit organizations such as libraries.


  • Describes the theory and approaches of knowledge management in the context of librarianship
  • Seeks to identify and explain the principles that underlie the different processes of knowledge management
  • Combines the theoretical and practical perspectives of the topic
  • Provides a comprehensive and methodological approach to support librarians and information science professionals in the implementation of knowledge management in libraries and information centers
  • Proposes a model for libraries and information centers which may be used as a guide for implementation
  • Incorporates illustrations where necessary to provide a clear understanding of the concepts


Mohammad Nazim is an Assistant Professor, based at the Department of Library & Information Science, Aligarh Muslim University, India.
  • Englisch
  • OXford
Elsevier Science
  • 16,04 MB
978-0-08-100568-2 (9780081005682)
0081005687 (0081005687)
weitere Ausgaben werden ermittelt
  • Front Cover
  • Knowledge Management in Libraries: Concepts, Tools and Approaches
  • Copyright
  • Contents
  • List of Figures
  • List of Tables
  • About the Authors
  • Preface
  • References
  • Acknowledgements
  • Chapter 1: An Introduction to Knowledge Management
  • Introduction
  • Emergence of the Knowledge Age
  • What is Knowledge?
  • Data, Information, and Knowledge: Conceptual Difference
  • Organizational Knowledge
  • Knowledge Creation and Conversion Process
  • Knowledge Management
  • Definitions From the Literature
  • Different Perspectives on KM
  • Objective of KM
  • Benefits of KM for Individuals, Communities, and Organizations
  • Challenges in Managing Knowledge
  • KM, Academia, and Librarianship
  • KM and Academic Libraries
  • Summary
  • References
  • Chapter 2: History and Evolution of Knowledge Management Systems
  • Early Civilizations
  • Invention of the Printing Press
  • Emergence of the KM Concept
  • Evolution of Knowledge Management Systems
  • Data Management Systems
  • Document Management Systems
  • Components of Document Management Systems
  • Information Management Systems
  • Content Management Systems
  • Holding Information About Digital Content (Metadata)
  • Holding Digital Content
  • Process Management
  • Publishing Online
  • Knowledge Management Systems
  • Information Management Versus Knowledge Management
  • Summary
  • References
  • Chapter 3: Knowledge Management From a Library and Information Science Perspective
  • Introduction
  • Concepts of Knowledge Assets in Libraries
  • Concepts of KM Among LIS Professionals
  • Definitions of KM in the LIS Literature
  • Factors Leading to the Emergence and Development of KM
  • Shift From an Industrial Model of Business to an Intellectual Capital Model of Business
  • Dramatic Increase in the Volume of Information
  • The Emergence of a Knowledge Society
  • The Emergence of Information and Communications Technology (ICT)
  • Needs and Scope of KM for the LIS Profession
  • Opportunities and New Roles for LIS Professionals in KM
  • Major Threats and Challenges for LIS Professionals
  • KM Competencies
  • Major Outcomes
  • Summary
  • References
  • Chapter 4: Knowledge Management Approaches
  • Introduction
  • Intellectual Capital Approach
  • Techno-Centric Approach
  • Human-Centric Approach
  • Knowledge Creation and Conversion Approach
  • Codification Approach
  • Personalization Approach
  • Keeping Communities of Practice Alive
  • Providing Easy Access to Human Resources
  • Other Approaches to KM in Libraries
  • Organizational Learning/Innovation Approach
  • Knowledge Sharing
  • ICT-Based Data Banks or Knowledge Repositories
  • Networking and Partnership With Other Libraries
  • Collaborative Tools
  • Approaches to Managing Knowledge in Libraries: A Case Study of Indian Academic Libraries
  • Summary
  • References
  • Chapter 5: Knowledge Management Strategy
  • Introduction
  • Categories of Knowledge Assets in a Library
  • Tacit Knowledge
  • Explicit Knowledge
  • Procedural Knowledge
  • Cultural Knowledge
  • Strategy to Manage Knowledge in Libraries
  • Key Components of KM Strategy
  • People and Culture
  • KM Processes
  • Knowledge Identification and Acquisition
  • Knowledge Capture and Codification
  • Knowledge Organization and Retrieval
  • Knowledge Transfer and Sharing
  • Knowledge Use and Application
  • Information Technology
  • KM Model for Libraries
  • Knowledge and Expertise
  • Organizational Culture
  • Information Technology Infrastructure
  • Networks
  • Creation of the Position of Knowledge Manager
  • Summary
  • References
  • Chapter 6: Knowledge Management Tools for Libraries
  • Introduction
  • KM Tools
  • Classification of KM Tools
  • KM Tools for Libraries
  • IT-Based KM Tools
  • Traditional Database Tools
  • Databases of Lessons Learned
  • Common Knowledge Database
  • Ready-Reference Database
  • Question Point
  • Advanced Web-Based Tools
  • Really Simple Syndication
  • Blogs
  • Wikis
  • Instant Messaging
  • Knowledge Repositories
  • Knowledge Portals
  • Social Media Technologies
  • Social Bookmarking Tools
  • Knowledge Organization and Discovery Tools
  • Knowledge Mapping
  • Data Warehousing
  • Data Mining
  • Knowledge Discovery
  • Intranets
  • Groupware and Collaboration Tools
  • E-learning
  • Conventional or Non-IT-Based KM Tools
  • Community of Practice
  • Mentoring
  • Storytelling
  • Brainstorming
  • After Action Review
  • Knowledge Audit
  • Conference, Formal or Informal Meetings, Training Programmes, Seminars and Workshops
  • Summary
  • References
  • Chapter 7: Knowledge Management Competencies
  • Introduction
  • Concept of Knowledge Management Skills and Competencies
  • Requirements of General Competencies in the LIS Profession
  • Types of Competencies
  • Need for Knowledge Management Skills and Competencies for LIS Professionals
  • Types of KM Skills and Competencies
  • Investigation of the Required KM Competencies for LIS Professionals
  • KM Culture Competencies
  • Management Competencies
  • Interpersonal Competencies
  • Leadership and Strategic Competencies
  • IT Competencies
  • Comparison of the Mean Scores of KM Competencies (Five Categories)
  • Discussion
  • Summary
  • References
  • Chapter 8: Knowledge Management Education
  • Introduction
  • The LIS Profession and the Emergence of KM
  • KM Education
  • The Need for KM Education: Challenges for LIS Professionals
  • KM Education in LIS Educational Programs
  • Knowledge Management Education From an Indian Perspective
  • KM Education Within LIS Educational Programs
  • Specific Issues of KM Education in India
  • Findings
  • Analysis of Respondents' Additional Comments
  • Discussion
  • Summary
  • References
  • Chapter 9: Knowledge Management in Libraries
  • Introduction
  • The Changing Environment and Issues Facing Academic Libraries
  • Information Is Created in Many Formats
  • New Scholarly Communication and Publishing Models
  • Ever Changing Information Needs of Users
  • New Models of Information Organization and Delivery
  • Changing Role of Academic Librarians From Information Managers to Knowledge Managers
  • KM Practices in Academic Libraries
  • Relevance of KM to Academic Libraries
  • Use of KM Systems in Academic Libraries
  • The Problems of Adopting KM Practice in Academic Libraries
  • KM Initiatives in India
  • Librarians' Perceptions Towards KM
  • Research Questions
  • Methods of Research
  • Study Findings
  • Librarians' Understanding of the Concept of KM
  • Applications and Methods of KM Practice in Academic Libraries
  • Potential Benefits of KM Practice
  • Barriers to KM Applications in Academic Libraries
  • Librarians' Involvement in KM Practice
  • Discussion
  • RQ1: What Is the Concept of KM, as Understood by Librarians?
  • RQ2: What Are the Potential Applications and Methods of Incorporating KM Practice in Academic Libraries?
  • Provision of Training and Learning Opportunities for Employees
  • Promoting a Knowledge-Sharing Culture
  • Use of ICT to Support the Creation of and Access to Internal Knowledge
  • Networking and Partnerships With Other Libraries
  • RQ3: What Are the Potential Benefits of Incorporating KM Into Academic Library Practice?
  • KM Helps to Improve Library Operations and Services
  • KM Helps to Improve a Library's Overall Performance and Future Prospects
  • KM Helps to Make Academic Libraries More Relevant to Their Parent Organizations
  • KM Helps to Transform Academic Libraries Into Learning Organizations
  • RQ4: What Are the Barriers to Incorporating KM Practice?
  • RQ5: How Are Academic Librarians Involved With KM at Their Institutions?
  • Summary
  • References
  • Chapter 10: Information Technology and Knowledge Management
  • Introduction
  • ICT-Based KM Systems
  • Web-Based Applications
  • Really Simple Syndication
  • Blogs
  • Wikis
  • Instant Messaging
  • Social Media
  • Social Bookmarking/Cataloguing
  • Web Discovery Services
  • Use of ICT-Based KM Systems in Libraries
  • Use of ICT-Based KM Systems: A Case Study of Indian Academic Libraries
  • Need and Objectives of Study
  • Methodology
  • Results
  • Library Collection
  • Library Staff
  • Computerised Library Operations and Services
  • Use of ICT-Based Tools for Communication and Knowledge Sharing in Academic Libraries
  • Availability of Trained Staff for Handling ICT-Based Systems and Services in Libraries
  • Librarians' Perceived Challenges of ICT-Based Systems and Services
  • Major Outcomes
  • Summary
  • References
  • Chapter 11: Factors Critical to the Success of Knowledge Management
  • Introduction
  • KM Success Factors
  • Success Factors of KM in Libraries
  • Organizational Culture
  • Organizational Structure
  • Technology Infrastructure
  • Knowledge Sharing
  • Knowledge Processes
  • Training and Education
  • Assessing Success Factors for KM: A Case Study of Indian Academic Libraries
  • Success Factors: Degree of Importance
  • Success Factors: Degree of Implementation
  • Comparison Between the Degree of Importance and the Degree of Implementation
  • Role of OC in KM
  • Assessment of Organizational Culture in Banaras Hindu University Library System
  • Results
  • Summary
  • References
  • Index
  • Back Cover

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