This book gives coaches, and all leaders, the wider perspective and the practical tools to help those they work with to achieve deep and lasting change that generates long-term performance.
Who we are, and how we relate to others, is a major factor in the sustainable development of organizations and communities today. The helping relationship-whether as coach, manager, trainer, teacher or leader-is central to developing this capacity to relate-not only to others but also to ourselves.
This book provides a series of innovative concepts and practical tools for those involved in helping relationships, as they help others develop and transform. It provides five operational strategies that answers the questions "What should I do?" and "How should I do it?". It then offers four strategies to help a person build their own identity. Finally, it describes a "crystallization" strategy that encompasses all the others, and enables a person to crystalize what has been occurring during the helping relationship.
It also provides a unique perspective on the place of coaching in the context of the evolution of our species towards an empathetic civilization, of our society to and beyond the third industrial revolution, and of our companies as they reinvent the way they organize in the 21st century to give greater autonomy to those who work in them and harness the power of participative democracy in the workplace.
A central theme of the book is freedom and responsibility. Having found, then fully accepted our freedom, we go beyond freedom, and take the path towards responsibility. Both client and coach chart their path on this journey through the alliance they create, and through which deep meaning is born for both.
Vincent Lenhardt has been a Senior Advisor to Bain and Company since 2012, and previously to that spent 3 years as Senior Advisor to the Boston Consulting Group. During his time at Bain he has trained over 100 Partners in the basics of coaching, both in the US, in Australia and in Europe. He has also worked alongside the Bain's Results Delivery team with 15 of their major clients in in the USA and in Asia.
As a coach he accompanied a member of Rhone Poulenc's Executive Committee, Alain Goddard in its international expansion, and co-authored the book "Commitments, Hopes and Dreams" (in French) with him, based on their experience. He is the author of two other books in English, published by Palgrave: "Transformational Leadership" and "Coaching for Meaning".
Vincent Lenhardt introduced coaching into France in the late 1980s. He is the founder of TransformancePro, which today has seven schools of coaching in France, Belgium and North Africa. During the course of his teaching over 25 years, he has constantly matured and enriched its fundamental principles, as well as refining and enhancing his own coaching practice.
A key ingredient in Vincent's style of coaching is his approach to the development of the whole person, which is rooted in his long experience as a therapist. In the 1980s, he was president of the European Association of Transactional Analysis and a Member of the Board of Trustees of the International Transactional Analysis Association in San Francisco. Among his many other activities, he has an ongoing therapeutic practice, in particular mind-body therapy based on the work of John Pierrakos and Paul Bindrim. He has also worked with Taibi Kahler, Richard Erskine, Graham Barnes, Muriel James and George Kohlrieser.
This book is the fruit of his 25 years of teaching and practice in coaching, as well as 40 years' experience as a therapist. In it, he not only shares the result of decades of professional experie
nce, but also structures the lessons learned into ten clear and powerful strategies.
Coaching-an Unavoidable Paradigm for Developing People and Organizations.
The need for coaching strategies.
The Ten Strategies-An Overview
A Set of Dynamic and Interconnected Strategies
Crystallization: the Meta-strategy
A Constructivist Space
The Satnav Metaphor
Strategy 1: The Person-centered Approach, or Rogerian Alliance
The Client at the heart of everything
Prince(ss) meets Prince(ss)
A Matrix of Empathy
From Personal to Organizational Development-Pygmalion at Work
Levels of Change
The Princes(s)' Alliance
From Socrates to Frankl, towards Modes of Generative Questioning
Strategy 2: Fish-fishing rod/His frame-my frame
ving the Client a Fish, or helping him to build a fishing rod?
Which One, When?
His Frame-my Frame. Whose frame of reference are we using?
Metacommunication: the "Listening Word" and the "Eloquent Ear".
Autonomy and the Paradox of Education. 6 Degrees of Autonomy
Strategy 3: RPNRC (Reality-Problem-Need-Request-Contract)
Building a Relational Ecosystem
R-Identifying the Client's Reality
P-Identifying the Problems, Issues and Stakes Involved
N-Identifying the Need
R-Clarifying the Request
C-Developing the Contract
Beyond RPNRC: The Fifteen Parameters of the Coach's Dashboard
Strategy 4: Contextualization and Intervention Zones
Putting the Client's Problem and Stakes into Perspective
Behind the Problem, a Complex Interplay of Identity, Stakes, and the "Seeding Effect"
Parrallel processes-When an Uneasy Relationship Revea
ls an Uneasy Client
Strategy 5: Interventions: Categories and Options
The Coach as Acupuncturist
The Coach's Stance
Challenging-Where and when to Challenge?
Options, Protections and Permissions
Decisions and Re-decisions
Strategy 6: Access to Meaning
The Different Meanings of Meaning
Creating Meaning within Complexity
The Golden Goose
The Identity Backbone
Access to Renewed Coherence
The Meaning Molecule
The Object of Love
The Capacity to Relate
The Infinite Dream
Strategy 7-The Client's Path
A "Waypoint" in the Client's Personal Journey
From Caterpillar to But
The Third Suffering: the Price of the Return to Life
The Space-time Dimension
The Transition Space
Using a Constructivist Logic
Strategy 8: Identity Construction
The DRCR (Decontruction-Restoration-Construction-Reconfiguration) Model
Envelopes of the Self: the Four Identity Zones
Balancing Action, Meaning and Relationships-the Autonomy Deployment Tree
What is Important: Managerial Stances
From Expert to Manager to Leader
From Order-giver to Resource-provider to Meaning-bearer
Adjusting the Cursor: Contingent Management
What is Essential: Self-transformation
Strategy 9: Humanization
Death as Stage of Growth: Accepting our Finiteness
An Empathetic Consciousness
Identity in Three Dimensions
Being at Ease in the Midst of Chaos
The "Scarlet Thread" of Responsibility
Strategy 10: Crystallization
Taking the Risk of Opening up the Future
The Meta-strategy of Crystallization
The Ethics of the Coaching Profession
The Paradox of Power