Invisible Librarian

A Librarian's Guide to Increasing Visibility and Impact
 
 
Chandos Publishing
  • 1. Auflage
  • |
  • erschienen am 3. November 2015
  • |
  • 478 Seiten
 
E-Book | ePUB mit Adobe DRM | Systemvoraussetzungen
E-Book | PDF mit Adobe DRM | Systemvoraussetzungen
978-0-08-100174-5 (ISBN)
 

The Invisible Librarian: A Librarian's Guide to Increasing Visibility and Impact provides insights into what many librarians are feeling, including questions such as 'do they feel invisible?' and 'How many times have they heard somebody say 'but everything is on the Internet'?'

If you are a librarian struggling to find the best strategy for the future of the profession in a rapidly changing information environment, this book is for you. People don't realize that librarians make information available and not just by search engine.

This book will make people think differently about librarians, making a case for their value and impact that is compelling, convincing, and credible. Given their versatility and knowledge, now is the time for librarians to become champions of the information age as they improve the visibility and impact of libraries to readers, to stakeholders, and in society. By the end of the book, librarians will have a Visibility Improvement Plan to guarantee future success.


  • Provides strategies that librarians can use to raise their visibility
  • Presents how successful librarians have made a positive impact
  • Covers new techniques that measure current visibility amongst readers and key stakeholders
  • Includes key guidance on how to implement a 10-step Visibility Improvement Plan


Aoife Lawton works at the Health Service Executive Regional Library & Information Service in Dr. Steevens Hospital, Dublin. She is Systems Librarian and is responsible for the coordination of electronic resources to health service employees throughout the region. She manages the national Irish health repository Lenus which collates research from over 130 health agencies in Ireland.
  • Englisch
  • Kent
Elsevier Science
  • 3,96 MB
978-0-08-100174-5 (9780081001745)
0081001746 (0081001746)
weitere Ausgaben werden ermittelt
  • Front Cover
  • Series Page
  • The Invisible Librarian: A Librarian's Guide to Increasing Visibility and Impact
  • Copyright
  • Contents
  • List of figures
  • List of tables
  • Biography
  • Preface
  • Acknowledgement
  • Introduction
  • What do we do now?
  • Books are for use
  • Every reader his book
  • Every book its reader
  • Save the time of the reader
  • Library is a growing organism
  • Note
  • 1 - Step into the shoes of a librarian
  • Background
  • School
  • Medical
  • Academic
  • Public
  • Special
  • Special librarian
  • You decide to continue on with your business case
  • You decide to ask Bob for feedback
  • Special librarian (option 2 from start)
  • Special librarian
  • Public librarian (option 1 from start)
  • Public librarian
  • Public librarian (option 2 from start)
  • Public librarian (option 3 from start)
  • Academic librarian (option 2 from start)
  • Academic librarian (option 1 from start)
  • Academic librarian (option 3 from start)
  • Medical librarian (option 1 from start)
  • Medical librarian (option 2 from start)
  • Medical librarian (option 3 from start)
  • School librarian (option 1 from start)
  • School librarian (continued from above)
  • School librarian
  • School librarian (if you've decided to continue doing research from earlier)
  • School librarian (option 2 from start)
  • School librarian (option 3 from start)
  • Notes
  • 2 - Case studies: visibility of academic librarians and academic libraries
  • Case study 1: subject librarian in engineering, mathematics, business, social science and philosophy working in reader services
  • Mission of the organisation
  • Mission of the library
  • Online visibility of the library and subject librarian
  • Background and current role
  • Most successful way of increasing visibility?
  • Value that the librarian brings to the organisation
  • Do you use any formal method of measuring and/or reporting your impact?
  • Challenging scenarios
  • Top tips for academic librarians to increase visibility
  • What do you think of the 'embedded librarian' model, in which the librarian is part of a multidisciplinary team, doing all of th...
  • How important is it to be visible to users in an online environment?
  • Advice to new people into the profession of librarianship?
  • Where do you see the subject librarian in 5years?
  • What is your favourite thing about being a librarian?
  • Case study 2: emerging technologies librarian working in an academic medical library
  • Mission of the organisation
  • Mission of the library
  • Online visibility of library and librarian
  • Role in the organisation
  • Visibility at time of appointment
  • Visibility today
  • What has been your most successful method of increasing your visibility over the past 5years?
  • What value have you brought to the organisation?
  • Does the library have any formal way of measuring and reporting impact?
  • Have you ever had a challenging scenario where you had to prove your value or worth to the organisation and how did you respond?...
  • Top tips for academic librarians to improve impact and visibility?
  • Do you think the embedded librarian/liaison librarian/librarian in context is the future for academic librarians?
  • How important is it for the librarian to be visible to users in an online environment?
  • What has been the most successful method of increasing visibility in an online environment?
  • Where do you see the emerging technologies librarian in 5years?
  • What is your favourite thing about being a librarian?
  • Case study 3: liaison librarian working in an academic library
  • How to increase visibility?
  • What has been your most successful method of increasing your visibility?
  • Value the librarian brings to the organisation
  • The value and impact of the library service to the organisation
  • Does the librarian use any formal method of evaluation for reporting her impact?
  • Challenging scenario
  • Top tips for academic librarians to increase their visibility and impact?
  • Do you think the embedded librarian or liaison librarian is the future for academic librarians?
  • How important is it for the librarian to be visible to users in an online environment?
  • Where do you see the academic librarian in 5years?
  • What is your favourite thing about being a librarian?
  • Case study 4: systems librarian working in an academic library
  • Mission of the organisation
  • Mission of the library
  • Online visibility of library and librarian
  • What value have you brought to the organisation?
  • What impact has the library service had on the organisation?
  • Does the library have any formal way of measuring and reporting impact?
  • Have you ever had a challenging scenario?
  • Top tips for systems librarians in an academic setting to improve impact and visibility?
  • Do you think the embedded librarian is the future for academic librarians? ('embedded' meaning outside of the library, with no n...
  • How important is it for the librarian to be visible to users in an online environment?
  • What is the most successful method of increasing visibility in an online environment?
  • What advice would you give to new entrants to the profession?
  • Where do you see the systems librarian in 5years?
  • What is your favourite thing about being a librarian?
  • Case study 5: head of services at University of Eastern Finland Library/Kuopio University Hospital Medical Library
  • Mission of the organisation: (University of Finland, 2014)
  • Mission of the library
  • Online visibility
  • Value that the librarian brings to the organisation
  • Impact that the library brings to the organisation
  • Is there a formal method of measuring and/or reporting library and librarian impact?
  • Challenging scenario
  • Top tips for academic or health science librarians to increase visibility
  • How important is it for the librarian to be visible to users in an online environment?
  • Most successful method of increasing online visibility?
  • Do you think the embedded librarian/librarian in context is the future for health librarians? [Note: Embedded librarian refers t...
  • What is your favourite thing about being a librarian?
  • Summary
  • Notes
  • 3 - Case studies: visibility of school librarians and school libraries
  • Case study 6: school librarian in secondary (second-level) school for boys
  • Visibility
  • On a scale of 0-10, how visible do you feel in your organisation to your users (i.e. teachers/students)?
  • How do you think you can bring those scores up to a 10?
  • When you first started the job 6years ago, what would your visibility score have been with key stakeholders?
  • How did you make the library work? How did you improve your visibility score and what were the most successful strategies?
  • What value do you think you as a librarian have brought to the school?
  • What impact has the school library as a service had on the organisation?
  • Formal assessment
  • Can you think of any challenging scenarios as a school librarian and what strategies worked or did not work?
  • What are your top tips for school librarians to increase their visibility and impact?
  • What tips would you give new entrants to the school librarian profession?
  • What is the most read book in the library?
  • What is your favourite thing about being a school librarian?
  • Case study 7: librarian working in a secondary school for boys and girls
  • Mission statement
  • The role of the librarian in this school
  • Visibility to key stakeholders
  • On a scale of 0-10, how visible do you feel in your organisation to your users (i.e. teachers/students)?
  • Challenging the traditional image of the stereotypical librarian
  • When you first started the job 8years ago, what would your score have been with key stakeholders?
  • How did you make the library work? How did you improve your visibility score, and what were the most successful strategies?
  • What value do you think you as a librarian have brought to the school?
  • What impact has the school library as a service had on the organisation?
  • Formal assessment
  • Can you think of a challenging scenario as a school librarian and what strategies worked or did not work?
  • What are your top tips for school librarians to increase their visibility and impact?
  • What tips would you give new entrants into the librarian profession?
  • How important is online visibility for the school librarian?
  • What is the most read book in the library?
  • About school librarianship
  • What's your favourite thing about being a librarian?
  • Taking credit
  • Threats to the profession
  • Case study 8: school librarian in secondary (second-level) school for girls
  • Mission statement
  • Library aims
  • Visibility score
  • Activities to increase visibility of the librarian and library
  • Tips for increasing visibility
  • Value of librarian to the school
  • What impact does the school library have on the school?
  • Methods of reporting impact
  • Challenging scenario
  • What are your top tips for school librarians to increase their visibility?
  • What advice would you give to new entrants to school librarianship?
  • What is the most read book in the library?
  • What is your favourite thing about being a school librarian?
  • Summary
  • Notes
  • 4 - Case studies: visibility of public libraries and public librarians
  • Case study 9: county librarian at Wexford county council public libraries, Ireland, and a former president of the Library Associ...
  • Mission of the organisation
  • Mission of the library
  • Online visibility of library and librarian
  • Role of county librarian
  • Visibility vis-à-vis policy-makers in the county council
  • Visibility through internal and external co-operation and collaboration
  • Strategic areas of public library service provision
  • Visibility to key stakeholders and librarians
  • Visibility at time of appointment
  • Building up a public library service countywide
  • Heritage
  • Infrastructure
  • What value as a librarian do you bring to the organisation?
  • Impact of library service on the community in Wexford
  • Measuring impact of the library service
  • Top tips for public librarians to increase visibility and impact
  • What is your general opinion of the use of volunteers in public libraries?
  • What do you see changing in the public library as a space and function in 5years?
  • The importance of online visibility for public libraries
  • Have you faced any challenging scenarios and how have you dealt with them?
  • Advice to new professionals
  • What is your favourite thing about being a librarian?
  • Case study 10: principal librarian information, advice and digital services and overall manager for Northamptonshire central lib...
  • Vision of Northamptonshire county council
  • Mission of Northamptonshire central library
  • Online visibility of library and librarian
  • Visibility to key stakeholders
  • Visibility with readers/users
  • What has been your most successful method of increasing visibility?
  • What value do you think you've brought to the organisation as a librarian?
  • Impact of library service on the organisation
  • Measuring impact of the library service
  • What is your general opinion of the use of volunteers in public libraries?
  • Where do you see the public library in 5years?
  • Online visibility for public libraries
  • Challenging scenarios
  • Advice to new professionals to increase visibility and impact
  • What is your favourite thing about being a librarian?
  • Case study 11: librarian working at Dublin city public libraries, Ireland
  • Mission of the organisation
  • Mission of Dublin city public libraries
  • Online visibility of the library and librarian
  • Value as a librarian to the organisation
  • The impact of the library service on the community in Dublin city
  • Proving value
  • Successful ways of increasing visibility: through community outreach
  • Getting to know people in different communities
  • Most successful way of increasing visibility: building the evidence
  • Impact of the library service on the organisation
  • Formal reporting of impact
  • Challenging scenarios
  • Top tips for public librarians to increase visibility and impact
  • What is your general opinion of the use of volunteers in public libraries?
  • Public library as a space in 5years
  • Online visibility for public libraries
  • Advice to new professionals
  • What is your favourite thing about being a librarian?
  • Case study 12: librarian working at Dublin city public libraries, Ireland
  • Role in the organisation
  • Self-reported visibility
  • When you first started, would the visibility score have been less?
  • What has been the most successful way to increase visibility?
  • What value do you bring to the organisation as a librarian?
  • What impact has the library service on the organisation?
  • Do you have a formal way to measure impact?
  • Have you experienced any recent challenging scenarios and how did you react?
  • Top tips for public librarians to increase their visibility and impact
  • What is your opinion of the use of volunteers in public libraries?
  • Where do you see the changes in 5years in public libraries?
  • How important do you think it is for the public library to be visible in an online environment?
  • Which is the most successful online method of increasing visibility?
  • What advice would you give to new entrants to the profession of librarianship on increasing their value, impact and visibility?
  • What is your favourite thing about being a public librarian?
  • Case study 13: information management and Kew librarian at Boroondara, Victoria, Australia
  • Mission of Boroondara council
  • Objective of the council for Boroondara libraries
  • What has been your most successful method of increasing your visibility?
  • Value as a librarian to the organisation
  • What impact has the library service had on the community at Boroondara
  • Do you have any formal method of reporting impact?
  • Can you tell me about any challenging scenarios you faced as a librarian and how did you deal with them?
  • Is Australia facing any cuts and closures in public libraries?
  • Top tips for public librarians to increase visibility and impact
  • How would you advise new people into the profession of librarianship on increasing their visibility?
  • How important is it for librarians to be visible in an online environment?
  • What is your most successful method of increasing your visibility in an online environment?
  • Where do you see the public librarian in 5years?
  • What is your view of the use of volunteers in public libraries?
  • What is your favourite thing about being a librarian?
  • Summary
  • Notes
  • 5 - Case studies: visibility of health science librarians and libraries
  • Case study 14: librarian working in a palliative care setting
  • Mission of the organisation
  • Online visibility of library and librarian
  • Value of the librarian to the organisation
  • Reporting impact and value to management
  • Challenging scenarios
  • Top tips for health librarians to increase their visibility and impact
  • What are your thoughts on the embedded librarian as a future role?
  • What advice would she give to new entrants to the profession?
  • What is your favourite thing about being a librarian?
  • Case study 15: clinical librarian working in UHL
  • Mission of the organisation
  • The mission of the Clinical Librarian Service at UHL
  • Online visibility
  • How do you think you can bring your visibility score up to a 10?
  • Value that the librarian brings to the organisation
  • Value and impact that the library brings to the organisation
  • Formal method of measuring and/or reporting library and librarian impact
  • Challenging scenario
  • Top tips for CLs to increase visibility
  • Online visibility
  • Advice to new health science librarians?
  • Where do you see the CL in 5years?
  • Physical library
  • What is your favourite thing about being a librarian?
  • Case study 16: reference librarian working in a biomedical library that is part of the Faculty of Medicine at the University of ...
  • Mission of the organisation
  • Values
  • Mission of UBC Library
  • The Biomedical Branch Library is part of the Woodward Library. This mission is outlined on the website (woodward.library.ubc.ca)...
  • Online visibility
  • Value that the librarian brings to the organisation
  • Impact that the library brings to the organisation
  • Formal method of measuring and/or reporting library and librarian impact
  • Challenging scenario
  • Top tips for health science librarians to increase visibility
  • How important is it for the librarian to be visible to users in an online environment?
  • Do you think the embedded librarian/librarian in context is the future for health librarians? (Note: 'Embedded librarian' refers...
  • Do you have any advice to new entrants to the profession of librarianship on increasing their visibility and impact?
  • Where do you see the health science librarian in 5years?
  • What is your favourite thing about being a librarian?
  • Case study 17: librarian working in a specialist health library
  • Mission of the organisation
  • Mission of the library
  • Online visibility of library and librarian
  • The role of the librarian in the organisation
  • Value librarian brings to the organisation
  • What value or impact does the library bring to the organisation?
  • Do you use any formal method of measuring and/or reporting your impact?
  • Challenging scenario
  • Top tips for librarians to increase visibility
  • What do you think of the 'embedded librarian' model, in which the librarian is part of a multi-disciplinary team, doing all of t...
  • What is your favourite thing about being a librarian?
  • Case study 18: e-resources librarian working at Exeter Health Library, which is the NHS library for the Royal Devon & Exeter NHS...
  • Mission of Exeter Medical Library
  • Online visibility
  • Methods of increasing visibility
  • What value do you think you have brought to the organisation as a librarian?
  • Impact that the library brings to the organisation
  • Formal method of measuring and/or reporting library and librarian impact
  • Can you think of a challenging scenario you've faced and how did you overcome it?
  • Top tips for health science librarians to increase visibility
  • Do you think the embedded librarian/librarian in context is the future for health librarians? (Note: 'Embedded librarian' refers...
  • How important is it for the librarian to be visible in an online environment?
  • Do you have any tips for new people entering any specialty within librarianship?
  • How to you see the role of the librarian evolving in 5years?
  • What is your favourite thing about being a librarian?
  • Summary
  • Note
  • Finlay tribunal
  • 6 - Case studies: visibility of special librarians and special libraries
  • Case study 19: librarian working independently as a knowledge management consultant and an information technology librarian at t...
  • Mission of the law library
  • Online visibility of library and librarian
  • Background
  • How visible do you feel with key stakeholders?
  • How visible do you feel with readers/users of the library service?
  • When you first started at the State of Alaska Court Law Library almost 7years ago, how would you rate your visibility on a scale...
  • If you think back over your career, what has been your most successful method of increasing your visibility as a librarian?
  • What value do you think you've brought to your organisation as a librarian?
  • What impact has the library service had on the organisation?
  • Do you use any formal method of reporting impact or value?
  • If you faced a challenging scenario to your role, how did you respond?
  • What are your top tips for librarians working in special or corporate settings to increase their visibility?
  • Do you think the embedded librarian or the librarian in context is the future for librarians?
  • How important do you think it is for the librarian to be visible to users in an online environment?
  • What is your most successful method of increasing visibility in an online environment?
  • Do you think librarians should be visible in social media such as Twitter and blogs - is this important?
  • For new people in the profession of librarianship, what advice would you give them on increasing their visibility and impact?
  • Where do you see the corporate librarian in 5years?
  • Can a librarian be a knowledge manager? Can they transfer into that role?
  • What is your favourite thing about being a librarian?
  • Case study 20: librarian working as an information scientist in the Child and Family Agency
  • Mission of the organisation
  • Online visibility of library and librarian
  • Current role
  • How can librarians improve visibility?
  • Do you think of yourself as a librarian, information specialist or research officer?
  • If you think back over your career, what has been your most successful method of increasing your visibility as an information sp...
  • Do you use any formal method of reporting impact/value?
  • Can you think of a challenging scenario in your role and how did you respond?
  • Do you think it is important for librarians to be able to demonstrate their value to their organisation through the means of, fo...
  • What are your top tips for librarians working in health care to increase their visibility?
  • Future of health sciences librarianship and thoughts on the 'embedded librarian'
  • Advice to new entrants to the profession of librarianship in order to increase their visibility and impact
  • What is your favourite thing about being a librarian?
  • Case study 21: Research officer working as an embedded librarian at the Faculty of Medicine and Health Sciences
  • Role of the research officer
  • What has been your most successful method of increasing visibility?
  • What value have you brought to the organisation as a librarian?
  • Does your department have any formal way of measuring and reporting impact?
  • Have you ever experienced a challenging scenario and how did you deal with it?
  • Top tips for academic/embedded librarians to increase their visibility?
  • How important is it for the librarian to be visible to users in an online environment?
  • What is your most successful method of increasing visibility in an online environment?
  • What advice would you give to new entrants to the profession?
  • Embedded librarian/librarian in context - Is that the future?
  • How do you see your specialist role evolving in 5years?
  • What is your favourite thing about being a librarian?
  • Case study 22: corporate librarian working in a corporate setting
  • Online visibility of library and librarian
  • Role in the organisation
  • What has been your most successful method of increasing visibility?
  • What value do you think you have brought to the organisation as a librarian?
  • Do you have any formal method of measuring and reporting your impact?
  • Can you think of any challenging scenario in which you have had to prove the value or worth of the corporate library?
  • What are your top tips for corporate librarians to increase their visibility and impact in their organisations?
  • How important is it for librarians to be visible to users in an online environment?
  • What is your most successful method of increasing visibility in an online environment?
  • What advice would you give to new librarians on increasing their visibility and impact?
  • Where do you see the corporate librarian in 5years?
  • What is your favourite thing about being a corporate librarian?
  • Case study 23: librarian employed as a legal information manager
  • Mission of McCann FitzGerald
  • Mission of the McCann FitzGerald library
  • Online visibility of library and librarian
  • Role in the organisation
  • On a scale of 0-10, how visible do you feel to your key stakeholders?
  • On a scale of 0-10, how visible do you feel to readers and users of the library service?
  • What has been your most successful method of increasing your visibility?
  • What value have you brought to the organisation as a librarian?
  • What impact has the library service had on the organisation?
  • Does your department have any formal way of measuring and reporting impact?
  • Have you ever experienced a challenging scenario and how did you deal with it?
  • What would your top tips be for law librarians to increase visibility?
  • How important do you think it is for the librarian to be visible in an online environment?
  • What advice would you give to new entrants to the profession of librarianship?
  • Where do you see the law librarian/legal information manager in 5years?
  • What is your favourite thing about being a librarian?
  • Summary
  • Note
  • 7 - State of play - measuring the current visibility of the librarian and library
  • Introduction
  • What is visibility?
  • Stakeholder analysis
  • Determining value
  • School librarian - example of readers/users of school library service
  • Hospital librarian - example of readers/users of hospital library service
  • Public librarian - example of readers/users of public library service
  • Academic librarian - example of readers/users of academic library service
  • What the librarian does
  • Prioritisation exercise: activities
  • Visibility of the librarian
  • Self-reported visibility
  • Measuring your visibility according to your stakeholders
  • How did you score?
  • ?0-3 You're invisible!
  • ?4-5 You're visible, but only just. You have some work to do
  • ?6-8 You're getting there, but there is still a little room for improvement
  • ?9-10 Good job! Well done! Keep up the good work. You are on the path to enlightened librarianship
  • Root cause analysis
  • Visibility of the library
  • Library visibility to readers according to readers
  • How did the library score?
  • ?0-3
  • ?4-5
  • ?6-8
  • ?9-10
  • Management techniques for determining visibility - how are you going to get more visible?
  • Positioning
  • Information audit and skills audit
  • Information audit
  • Skills audit
  • SWOT and PESTLE
  • Measuring visibility, impact and value
  • Measuring impact and value in academic libraries
  • Measuring impact and value in public libraries
  • Measuring impact and value in health science libraries
  • Measuring impact and value in special libraries
  • Measuring online visibility
  • Step 1: Determine visibility of library brand against two predefined checklists
  • Branding
  • Checklist for online access points where library brand/logo should be visible
  • Checklist for online access points where the librarian should be visible
  • Step 2: Identify visibility gaps from the list and check feasibility and need to fill those gaps
  • Step 3: Measuring usage and impact metrics
  • Summary
  • Notes
  • 8 - Visibility improvement plan (VIP)
  • Introduction
  • Let's get visible! v-i-s-i-b-i-l-i-t-y
  • Step 1: V is for visualise
  • Step 2: I is for improvise
  • Capability - training and continuing professional development
  • Opportunity
  • Resources - human
  • Resources - financial
  • Motivation
  • Step 3: S is for strategic planning
  • Goals
  • Objectives
  • Key performance indicators
  • Value statement
  • Standards of service
  • Reader charter
  • Step 4: I is for 'implement your plan'
  • Step 5: B is for 'be proactive'
  • Promotional materials
  • Advertising
  • Twitter
  • Facebook
  • LinkedIn
  • Blog
  • Events
  • Canteen/cafeteria
  • Online tutorials
  • Videos
  • YouTube
  • Chat reference
  • Step 6: I is for 'inform'
  • Step 7: L is for lift speech or elevator pitch
  • Step 8: I is for 'improve'
  • Step 9: T is for 'tailor'
  • Step 10: Y is for 'you can do it!'
  • Visibility checklist
  • Notes
  • 9 - Strategies that work to improve the visibility, value and impact of the librarian and library
  • Leadership and advocacy
  • Library associations
  • The power of the voice of the customer
  • Librarians as leaders
  • Schools of library and information studies/iSchools
  • Advocacy groups
  • Examples from academic librarianship of increasing visibility, value and impact
  • Proactive reference
  • Roving librarians
  • Trend spotting
  • Role of the library and librarian in research
  • Virtual visibility
  • Repositories and open access
  • Engaging with stakeholders
  • Communicating value
  • Assessment
  • Examples from health librarianship of increasing visibility, value and impact
  • Getting outside of the library
  • Going mobile
  • Collaboration with clinicians
  • Expanding staff to include a therapy dog
  • Embedded librarianship
  • Research
  • Critical success factors for increasing visibility
  • Online visibility - strategies that work
  • Examples from school librarianship of increasing visibility, value and impact
  • Tips to improve visibility for school librarians
  • Examples from special librarianship of increasing visibility, value and impact
  • Co-creation
  • Collaboration
  • Examples from public librarianship of increasing visibility, value and impact
  • Greater opportunities
  • Lifelong learning and bridging digital divide
  • Maker movement
  • Engagement with readers inside and outside of the library
  • Social media
  • Co-location and open libraries
  • Publishing research
  • Visibility emergency kit
  • Notes
  • 10 - Into the future: the future is now
  • Libraries
  • Neutral generalists
  • Democracy
  • A societal good
  • Openness
  • Change
  • Trends
  • The world is online
  • Collective intelligence and collaboration
  • Professional reputation
  • Rise of smarts
  • Evidence-based librarianship
  • Fishing
  • Power through collaboration
  • Synthetic biology
  • Space
  • Recognition
  • Robots
  • Consumer choice
  • The future
  • Planning for the future
  • Universal access to knowledge
  • Values stay the same
  • Notes
  • Appendix 1
  • Public library visibility survey
  • References
  • Index
  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • J
  • K
  • L
  • M
  • N
  • O
  • P
  • Q
  • R
  • S
  • T
  • U
  • V
  • W
  • Y
  • Back Cover

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