Coaching

 
 
Management Pocketbooks (Verlag)
  • erschienen am 8. November 2018
  • |
  • 108 Seiten
 
E-Book | PDF mit Adobe DRM | Systemvoraussetzungen
978-1-907078-76-7 (ISBN)
 
Coaching is aimed at improving performance at work. This is done by turning the activities people do into learning situations, in a planned way and under guidance. The Coaching Pocketbook defines the coach's role and explains how coaching differs from the other 'helping skills' of advising, instructing, counselling and mentoring. There are four key stages to coaching, namely assessing current performance levels, setting outcomes for learning, agreeing tactics/initiating action, and giving feedback. The author explains each stage and then moves on to summarise the various skills required. Next, the opportunities for coaching and the potential pitfalls are highlighted. A checklist and a case study end the Pocketbook on a practical note. "Encapsulated my belief in the potential of people and showed me how to translate this into appropriate action" to win a global marketplace it is essential for managers and leaders to understand learning and to develop coaching skills. This pocketbook provides a very readable insight into understanding the challenge." "An amazing amount of ground has been covered in this little book - it unravels a complex subject in a very practical and easy to understand format."
  • Englisch
  • La Vergne
  • |
  • USA
  • 11,44 MB
978-1-907078-76-7 (9781907078767)
weitere Ausgaben werden ermittelt
  • COVER
  • TITLE PAGE
  • Enjoy the Read!
  • Copyright Notice
  • CONTENTS
  • WHAT IS COACHING
  • A QUESTION
  • DEFINITION
  • BUSINESS DEFINITION
  • A COACH'S ROLE
  • WHY COACHES ARE NECESSARY
  • WHO TO COACH
  • BENEFITS
  • SUITABLE OCCASIONS
  • UNSUITABLE OCCASIONS
  • WILL IT ALWAYS WORK?
  • LEVEL OF EXPERTISE
  • NECESSARY SKILLS
  • OTHER NECESSARY QUALITIES
  • IS COACHING FOR EVERYONE?
  • HELPING SKILLS
  • HELPING IN CONTEXT
  • TYPES OF HELPING SKILL
  • DIFFERENCES
  • COACHING AND INSTRUCTING
  • COACHING AND EMPOWERMENT
  • ASSUMPTIONS MADE
  • POINTS TO REMEMBER
  • A STRUCTURE FOR COACHING
  • C O A CH
  • C - COMPETENCY
  • O - OUTCOMES
  • A - ACTION
  • CH - CHECKING
  • COACHING SKILLS
  • ABILITY TO INSPIRE
  • TUNE IN TO WHAT'S HAPPENING
  • BUILDING RAPPORT
  • MATCHING AND PACING
  • QUESTIONING
  • QUESTIONING TECHNIQUES
  • OBSERVATION
  • LISTENING
  • MATCHING PEOPLE'S WORLDS
  • HELPING PEOPLE CHANGE
  • LEARNING TO LEARN
  • PLANNING LEARNING
  • DEVELOPING TRUST
  • GIVING FEEDBACK
  • WARNING
  • COACHING OPPORTUNITIES
  • APPLYING THE STRUCTURE
  • YESTERDAY
  • TODAY
  • TOMORROW
  • COACHING TEAMS
  • SELF DEVELOPMENT
  • COACHING UPWARDS
  • MEASURING THE OUTCOME
  • POTENTIAL PITFALLS
  • TIME AND STYLE
  • RESULTS
  • IMPASSE?
  • RELATIONSHIPS
  • HARPING BACK
  • 'NOT FOR ME!'
  • CHANGE OF STYLE
  • CHECKLIST
  • PLANNING TO COACH
  • A WORKED EXAMPLE
  • WHAT INDIVIDUALS WANT FROM BEING COACHED
  • KNOW YOUR LIMITS
  • AND FINALLY
  • PUTTING IT INTO PRACTICE
  • GETTING A PAYOFF
  • INFORMATION - READING LIST
  • About the Authors
  • Title Listing

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