Troubleshooting System Center Configuration Manager

 
 
Packt Publishing Limited
  • 1. Auflage
  • |
  • erschienen am 31. März 2016
  • |
  • 248 Seiten
 
E-Book | ePUB mit Adobe DRM | Systemvoraussetzungen
978-1-78528-479-3 (ISBN)
 
Troubleshoot all the aspects of your Configuration Manager installation, from basic easy checks to the advanced log files and serious issuesAbout This BookLearn to troubleshoot Configuration Manager 2012 based versions of Microsoft System CenterUnderstand the usability of tools and find resolutions to all the issues of Configuration ManagerA step-by-step practical guide with the necessary screenshots and examplesWho This Book Is ForIf you are new to Configuration Manager or have experience with it, and are interested in identifying, diagnosing and resolving the System Center Configuration Manager administration issues then this book is for you.What You Will LearnFix your clients and install them correctlyUnderstand how your Configuration Manager hierarchy worksExtend your error informationTroubleshoot Configuration Manager rolesKnow your options when faced with problemsPrevent future problems occurringIn DetailMicrosoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work.The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.Style and approachAn easy to follow yet practical guide that will advise you on what tools and information you have available to troubleshoot with, if you can extend that information and what to look for solving the issues.
  • Englisch
  • Birmingham
  • |
  • Großbritannien
978-1-78528-479-3 (9781785284793)
1785284797 (1785284797)
weitere Ausgaben werden ermittelt
Peter Egerton is a senior cloud consultant at Inframon Ltd in the UK. He has been working in IT since 2000, and through IT support roles has progressed into IT consultancy. He is also a Microsoft Certified Trainer. Peter has worked with some of the biggest organizations across Europe and the Middle East in a multitude of markets on their Configuration Manager and wider System Center designs, implementations, and support requirements. In his spare time, Peter is also a Community Leader at Windows Management User Group (WMUG) in the UK. Gerry Hampson is a senior consultant engineer with over twenty years of experience as an IT professional. He has worked for Ergo Group, which has been based in Dublin, Ireland, for almost 10 years. Gerry specializes in designing and deploying Microsoft technologies, with a particular interest in System Center Configuration Manager and Intune. He has been awarded Microsoft Most Valuable Professional (MVP) in Enterprise Client Management for 2015.
Gerry has a popular blog where he shares Enterprise Client Management tips with the community at large (http://gerryhampsoncm.blogspot.in/).
This is Gerry's first book. He hopes to author many more in the future.
  • Cover
  • Copyright
  • Credits
  • About the Authors
  • About the Reviewers
  • www.PacktPub.com
  • Table of Contents
  • Preface
  • Chapter 1: The Configuration Manager Troubleshooting Toolkit
  • Microsoft System Center Configuration Manager Toolkit
  • Server tools
  • Client tools
  • Microsoft System Center 2012 Configuration Manager Support Center
  • WMI tools
  • Registry Editor
  • Group Policy tools
  • Log file viewer
  • Error code lists
  • PowerShell
  • Network tools
  • System Center Configuration Manager Management Pack
  • Community contributions
  • Summary
  • Chapter 2 : Configuration Manager Monitoring Workspace and Log Files
  • The Monitoring workspace
  • Alerts
  • System status
  • Log files
  • Client log files
  • Server log files
  • Summary
  • Chapter 3 : Troubleshooting Configuration Manager Clients
  • Client installation
  • The Configuration Manager client
  • Hidden files
  • Trigger client actions
  • Apple Mac OSX client
  • Unix and Linux clients
  • Client log files
  • Application management
  • Package delivery
  • Software Center
  • General client activity
  • Extended logging
  • Common problems
  • External factors
  • Windows Management Instrumentation
  • Background Intelligent Transfer Service
  • Certificates
  • Summary
  • Chapter 4 : Troubleshooting Hierarchies and Site Servers
  • Hierarchies and Site Servers
  • Replication
  • Log files
  • SQL Server
  • SQL performance
  • SQL logs
  • SQL trace and extended events
  • The Configuration Manager console
  • Troubleshooting the console
  • Debug modes
  • Active Directory
  • Schema Extension
  • Attributes
  • Classes
  • DNS and DHCP
  • Certificate services
  • Discovery
  • Site boundaries
  • Summary
  • Chapter 5 : Troubleshooting Management Points and Distribution Points
  • How a management point works
  • Testing our management point
  • Troubleshooting our management point
  • Console
  • HTTP codes
  • Log files
  • Management point common issues
  • Installation
  • Prerequisites
  • Ports and firewalls
  • Certificates
  • How a distribution point works
  • Pull distribution points
  • Cloud distribution points
  • Preboot Execution Environment
  • Troubleshooting our distribution point
  • Console
  • Content Status
  • Distribution Point Group Status
  • Distribution Point Configuration Status
  • Logs
  • WMI
  • PXE
  • Distribution point common issues
  • Distribution
  • Boundary assignment
  • Content mismatch
  • BranchCache
  • Prestaged content
  • PXE boot failure
  • Summary
  • Chapter 6 : Troubleshooting Other Roles
  • Application Catalog roles
  • Application Catalog website point
  • Troubleshooting in the console
  • Troubleshooting in the log files
  • Application Catalog web service point
  • Troubleshooting in the console
  • Troubleshooting in the log files
  • Asset Intelligence synchronization point
  • Troubleshooting in the console
  • Troubleshooting in the log files
  • Certificate registration point
  • Troubleshooting in the console
  • Troubleshooting in the log files
  • Endpoint Protection point
  • Troubleshooting in the console
  • Troubleshooting in the log files
  • Antimalware policies
  • Enrollment and Enrollment proxy point
  • Troubleshooting in the console
  • Troubleshooting in the log files
  • Enrollment profiles
  • Fallback status point
  • Troubleshooting in the console
  • Client deployment success report troubleshooting in the log files
  • Out of band service point
  • Troubleshooting in the console
  • Troubleshooting in the log files
  • Reporting Services point
  • Troubleshooting in the console
  • Troubleshooting in the log files
  • Service Connection point
  • Troubleshooting in the console
  • Troubleshooting in the log files
  • Software update point
  • Troubleshooting in the console
  • Troubleshooting in the log files
  • State migration point
  • Troubleshooting in the console
  • Troubleshooting in the log files
  • System Health Validator Point
  • Troubleshooting in the console
  • Troubleshooting in the log files
  • Windows Intune connector
  • Troubleshooting in the console
  • Troubleshooting in the log files
  • Summary
  • Chapter 7: Troubleshooting Common Tasks
  • Troubleshooting Application Management
  • Troubleshooting steps
  • Healthy Configuration Manager client
  • Application management - expected behavior
  • Command line testing
  • Troubleshoot software update deployment
  • Troubleshooting steps
  • Software Updates Cleanup
  • Troubleshoot Operating System Deployment
  • Troubleshooting steps
  • IP Helper/DHCP options
  • Network Interface Card drivers
  • Duplicate SMSBIOS GUID
  • Windows Deployment Services issues
  • Troubleshoot Mobile Device Management
  • Troubleshooting steps
  • User synchronization issues
  • DirSync
  • Azure AD Sync
  • Microsoft Support Request
  • Troubleshooting Certificates
  • Distribution Point certificate
  • Configuration Manager and PKI
  • Summary
  • Chapter 8 : Disaster Recovery
  • Planning for Disaster Recovery
  • Document your environment
  • Create Disaster Recovery Plan
  • Robust backup process
  • Maintenance task backup
  • SQL backup
  • Additional items to be backed up
  • Content Library
  • SQL Server Reporting Services (SSRS)
  • Software updates
  • VM snapshots
  • Troubleshooting backup failures
  • Configuration Manager Site Recovery
  • Recovery options
  • Recover a Site Server
  • Recover a Site Database
  • Prerequisites
  • Install Primary Site and restore database from SQL backup
  • Install Primary Site and restore database from Configuration Manager backup
  • Recover Primary site from Configuration Manager backup
  • Recover Secondary Site
  • Additional items to be restored
  • Content library
  • Source files
  • SQL Server Reporting Services (SSRS)
  • Software updates
  • Testing
  • High Availability
  • Summary
  • Chapter 9 : Avoiding Trouble
  • Get it right at the start
  • Hierarchy
  • What is a CAS?
  • Why do some administrators think that they need a CAS?
  • So why shouldn't you use a CAS?
  • SQL server
  • Local or Remote SQL server?
  • Drive configuration
  • Antivirus exclusions
  • Tips to avoid trouble
  • Software Inventory
  • Deployments
  • Operating System Deployment task sequences
  • Software distribution
  • Compliance settings
  • Software updates
  • Disable Automatic Updates
  • Maintenance Windows
  • Collections
  • Wake-up proxy
  • Monitoring the site
  • Monitor Configuration Manager Sites
  • Monitor WAN links
  • Monitor Distribution Points
  • Configuration Manager Console
  • Log files
  • Distribution Point Job Manager
  • System Center Operations Manager
  • Maintaining a healthy site
  • Database indexing
  • WSUS Server Cleanup Utility
  • Inactive clients
  • Summary
  • Index

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