Small Libraries, Big Impact: How to Better Serve Your Community in the Digital Age

How to Better Serve Your Community in the Digital Age
Libraries Unlimited (Verlag)
  • erschienen am 13. Juni 2016
  • |
  • 153 Seiten
E-Book | ePUB mit Adobe DRM | Systemvoraussetzungen
978-1-4408-4157-6 (ISBN)
Evolving technologies and the changing social landscape have put pressure on public libraries to shift their service values and methods in order to maintain funding opportunities. The challenge is substantial: library managers today must adopt a new mindset in order to perform a broad spectrum of activities and attract new users who are not traditional library patrons. Small Libraries, Big Impact: How to Better Serve Your Community in the Digital Age helps readers to meet the challenge of serving diverse users via a community-centered library. Based on an intensive review of literature on serving library users in smaller libraries as well as the author's own research findings gained from interviewing 55 library directors, this book provides conceptual and practical tools for serving 21st-century users, gaining wider community support, programming dynamic events, and planning rewarding technology learning. Beyond supplying actionable advice, the book will also review relevant concepts and theoretical frameworks, such as community outreach and partnership, social justice and social inclusion, technology and social transition, cultural diversity and the digital divide, entrepreneurship, outreach, best practices for marketing libraries, and library space design.
  • Englisch
  • Westport
  • |
  • USA
978-1-4408-4157-6 (9781440841576)
1-4408-4157-8 (1440841578)
weitere Ausgaben werden ermittelt
  • Cover
  • Title
  • Copyright
  • Contents
  • Foreword
  • References
  • Chapter One: Libraries, Users, and Communities: An Introduction
  • Funding for Small and Rural Libraries
  • Local Funding
  • City or County Council (Government) Funding
  • Library Board Funding
  • Understanding Diverse Users in Libraries
  • Books and Bytes in Libraries
  • Age as a Factor in Collection Building
  • Competition in the Community as a Factor in Collection Building
  • Understanding the Information Needs of Diverse Users
  • Library as Educational Opportunity
  • Library as Access to Digital Resources, Digital Content, and Technologies
  • Qualities Needed in a Library Director and Any Staff
  • Community Factors
  • Definition of Community
  • Rural Communities
  • Community Support
  • Conclusion
  • References
  • Chapter Two: Improving Community Outreach
  • History of Outreach Services
  • Definition of Outreach
  • Early Library Outreach
  • Bookmobiles in Rural Areas
  • Venues of Community Outreach and Perceptions of Value
  • Partnership and Collaboration
  • Health Information Services
  • Reaching Out to Potential Users
  • Community-Centered Library
  • Creating a Community Outreach Plan
  • Conclusions
  • References
  • Chapter Three: Supporting Social Justice and Rights of Access to Information
  • Social Justice and Library Services
  • Concept of Social Justice
  • Libraries, E-books, and Social Justice
  • Social Inclusion
  • Low-Income Families and Homeless Persons
  • Accessing the Digital Divide
  • Senior Citizens
  • Serving Immigrants Who Are Cultural and Linguistic Minorities
  • Members of the Community Who Need the Internet
  • Freedom to Access Information
  • Role of Libraries in Community Users' Literacy Skills
  • Information Poverty and Outsiders' Roles
  • Library Service to Local Labor Force
  • Libraries and Literacy Programs
  • Supporting Homeschooling and GED or High School Diplomas
  • Conclusion
  • References
  • Chapter Four: Effecting Social Transition
  • Library's Role Change
  • The Role of Libraries in Neighborhoods
  • The Role of Libraries to Stakeholders
  • Hiring a Rural Library Director
  • Transition as a New Librarian
  • Job Transition
  • Library Networks
  • Library and Broadband Internet
  • Inequity of Broadband Coverage
  • Rural Libraries as Community Information Anchors
  • Digital Inclusion and Broadband Coverage
  • Community-Based Broadband Modeling
  • Digital Literacy and Training in Rural and Small Libraries
  • Conclusion
  • References
  • Chapter Five: Nourishing Diversity
  • Overview of Diversity in Library Services
  • Status of Diversity in Library Services
  • Small Libraries Nourishing Linguistic Diversity
  • Small Libraries Nourishing Socioeconomic Diversity
  • Small Libraries Nourishing Age Diversity
  • Multicultural and Multilingual Collections
  • Philosophy of Building Multicultural Collections
  • Guidelines of Building Multilingual Collections
  • ESL and Immigrant Users in Libraries
  • Outreach to Socioeconomic and Age Diversity
  • Diversity and Digital Inclusion
  • Digital Inclusion as a New Facet of Diversity
  • Social Inclusion and Subjective Norm
  • Conclusion
  • References
  • Chapter Six: Fostering Collaboration and Entrepreneurship
  • Funding in Public Libraries
  • History of Federal Funding in Public Libraries
  • Local Government Funding
  • Grants Sources and Grant Agencies
  • Grant Sources
  • Grant Agencies
  • Seeking Partnership in Communities
  • Libraries Partner with Other Local Agencies
  • Factors of Successful Partnership
  • Building Connection with Local Businesses
  • Justifying Library Budget to Local Leaders
  • Social Networking and Fundraising
  • Libraries as Nonprofit Business
  • Conclusion
  • References
  • Chapter Seven: Using Outreach as a Marketing Tool
  • The Importance of Library Marketing
  • Marketing Strategies
  • Definitions of Marketing
  • Outreach as a Marketing Strategy
  • Other Marketing Strategies
  • Marketing Library Resources and Services
  • Promoting Library Resources
  • Traditional Marketing Venues
  • Digital Promotion
  • Marketing to Youth
  • Communication Skills for Library Marketing
  • Conclusion
  • References
  • Chapter Eight: Bridging the Digital Divide
  • Digital Divide in the United States
  • Status of the Digital Divide
  • Possible Reasons Leading to the Digital Divide
  • Role of Libraries in Closing the Digital Divide
  • Digital Divide and Information Access
  • Libraries as Internet Providers
  • Library and E-Government Services
  • Digital Literacy Training for Bridging the Divide
  • Broadband Internet Issues
  • Economic Issues and the Digital Divide
  • Broadband in Rural Areas
  • Mobile Services and Digital Divide
  • Conclusion
  • References
  • Chapter Nine: Reenvisioning Library Spaces
  • Physical Spaces Considerations
  • Indoor Physical Space
  • Collections
  • Financial and Technology Challenges
  • Security Consideration
  • Issues of Children and Teen Spaces
  • Outdoor Physical Space
  • Conducting Library Space Usage Studies
  • Makerspaces
  • Maker Movement
  • Information Resources on Building Makerspaces
  • The Value of Makerspaces to Library Services
  • Social and Cultural Space in Library Services
  • Conclusion
  • References
  • Chapter Ten: Assessing User Needs and Improving User Services
  • Collecting Publicly Available Data
  • Publicly Available Data from Census
  • Other Openly Available Data
  • Library-Generated Service Data
  • Survey and Interview Data
  • Data from Library Automation Systems
  • Social Networking Data for Libraries
  • User Needs Analysis
  • Library Environmental Analysis
  • Community Data and Analytic Methods
  • Data Security and Data Privacy Issues
  • Evaluation and Assessment Methods
  • Compiling Library Statistics
  • Evaluation of Library Collections
  • Conclusion
  • References
  • Selected Annotated Bibliography with Books on Serving Diverse Users in Libraries
  • Age Diversity
  • Differently Disabled
  • Immigrants and International Culture
  • Languages or Country of Origin
  • Race
  • Sexual Orientation
  • Index

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