The leading text in international public management, with few competing books in the international space, described by reviewers as a "tour de force" and "cutting-edge"
A rich text that contains a plurality of views from world-leading academics in the field, encouraging independent and critical thinking from students without being inaccessible
An ideal introductory or postgraduate text, as it combines academic rigor and high quality contributions with teaching-friendly structure, a smooth flow of text, accessible writing and strong, consistent pedagogy throughout
This edition will be supported by chapter by chapter slides and a testbank for instructors
New edition includes five new chapters on cutting edge topics in the field
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16 Tables, black and white; 10 Line drawings, black and white; 5 Halftones, black and white; 15 Illustrations, black and white
ISBN-13
978-1-000-95181-3 (9781000951813)
Schlagworte
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
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Tony Bovaird is Emeritus Professor of Public Management and Policy at the University of Birmingham and Chief Executive of Governance International. He has published widely in strategic management, public policy evaluation, and public services management.
Elke Loeffler is Senior Lecturer and Director of Strategic Partnerships (CPRL) at the Open University and Director of Governance International. She has published widely in public governance, quality management in the public sector and user and community co-production of public services.
TABLE OF CONTENTS
Notes on contributors
Foreword
Part I From Public Management to Governance
Understanding public management and governance
Tony Bovaird and Elke Loeffler
The changing context of public policy: local, national and international trends
Tony Bovaird and Elke Loeffler
The changing role of public spending
Peter M. Jackson
Public sector reforms across OECD countries
Edwin Lau and Nick Manning
Public management and governance developments in non-OECD countries
George Larbi
Behavioural approaches to public management and governance
Janne Kalucza and Caroline Fischer
Part II Public Management
Strategic management and marketing in public service organizations
Tony Bovaird
Contracting and partnering for public services
Carsten Greve and Andrew Erridge
Conceptual revolutions in public financial management
Jim Chan and M.A. Zhiming
Human resource management in public service organisations
Adrian Ritz and Eva Knies
Public services and management in the digital age
Veiko Lember and Joep Crompvoets
Performance measurement and management in public sector organizations
Geert Bouckaert and Wouter van Dooren
Process and quality management in public service organizations
Kuno Schedler and Utz Helmuth
Regulatory inspection and public audit
Slobodan Tomic
Part III Public Governance
Public governance for public value
Elke Loeffler
Partnership working across public and private sectors
Tony Bovaird and Erik-Hans Klijn
Management at 'arm's length': executive agencies and public bodies
Sandra van Thiel
Managing 'wicked problems' through complex adaptive governance networksChris Koliba and Joop Koppenjan
Innovation in public governance and management
Jacob Torfing
E-governance: concept, practice and ethics
Arman Behrooz and Albert Meijer
Understanding public leadership
Jean Hartley
Citizen engagement
Elke Loeffler and Steve Martin
Co-production of public services and outcomes
Elke Loeffler
Managing risk and resilience in the public domain
Tony Bovaird and Elke Loeffler
Transparency in government
Alisdair Roberts
Changing equalities: politics, policies and practice
Rachel Ashworth
Ethical considerations in the public sector: What is acceptable behaviour?
Howard Davis, Suzanne Piotrowski and Lois Warner
Evidence-informed policy and practiceAnnette Boaz and Sandra Nutley
Part IV ... and finally
Public management and governance: the future?
Tony Bovaird and Elke Loeffler
Index
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