Designing for Older Adults: Case Studies, Methods, and Tools
There are many products, tools, and technologies available that could provide support for older adults. However, their success requires that they are designed with older adults in mind by being aware of, and adhering to, design principles that recognize the needs, abilities, and preferences of diverse groups of older adults. Achieving good design is a process facilitated by seeing principles and guidelines in action. Design success requires understanding how to use the methods and tools available to evaluate initial ideas and prototypes. The goal of this book is to provide illustrative "case studies" of designing for older adults based on real design challenges faced by the researchers of the Center for Research and Education on Aging and Technology Enhancement (CREATE) over the past two decades. These case studies exemplify the use of human factors tools and user-centered design principles to understand the needs of older adults, identify where existing designs failed older users, and examine the effectiveness of design changes to better accommodate the abilities and preferences of the large and growing aging population.
- Reviews important design considerations for older adults and presents a framework for design
- Provides a series of real-world case studies to ground design principles and guidelines
- Offers a unique set and broad array of design challenges, from the design of healthcare devices, to computer systems and apps, to transportation systems and robots
- Gives an overview of emerging technologies, their potential benefits to older adults, anticipated design considerations, and new and emerging approaches to evaluating design
- Covers these topics with designers in mind, providing the most up-to-date recommendations based on the scientific literature but in an accessible, easy-to-understand, non-technical manner
Walter R. Boot is an associate professor of psychology at Florida State University. He received his Ph.D. in visual cognition and human performance from the University of Illinois at Urbana-Champaign in 2007. His research interests include how humans perform and learn to master complex tasks (especially tasks with safety-critical consequences), how age influences perceptual and cognitive abilities vital to the performance of these tasks, and the potential of technological interventions to improve the well-being and cognitive functioning of older adults. Boot has published extensively on the topic of technologybased interventions involving digital games, and is one of six principal investigators of the National Institute on Aging supported Center for Research and Education on Aging and Technology Enhancement (CREATE; http://www.create-center.org/).
Sara J. Czaja is a Leonard M. Miller Professor in the Departments of Psychiatry and Behavioral Sciences, and Industrial Engineering at the University of Miami. She is also the Scientific Director of the Center on Aging at the University of Miami and the Director of the Center on Research and Education for Aging and Technology Enhancement (CREATE). CREATE is funded by the National Institute on Aging involves collaboration with the Georgia Institute of Technology and Florida State University. Dr. Czaja has extensive experience in aging research and a long commitment to developing strategies to improve the quality of life for older adults. Her research interests include: aging and cognition, aging and healthcare access and service delivery, family caregiving, aging and technology, human-computer interaction, training, and functional assessment.
Neil Charness is the William G. Chase Professor of Psychology at Florida State University and an Associate of the Pepper Institute on Aging and Public Policy. Dr. Charness.is the Principal Investigator of the CREATE Program at Florida State University. He is one of the leading Human Factors and Aging researchers in the nation and is widely recognized for his work in problem solving and expert performance. Dr. Charness has held grants related to aging, expert performance, and human factors for the Natural Science and Engineering Council of Canada, the Social Sciences and Humanities Research Council of Canada, the Retirement Research Foundation, the National Science Foundation, and the National Institute on Aging. He served on the National Academies Committee on Health and Safety Issues for Older Workers.
Wendy Rogers is a Professor in the School of Psychology at Georgia institute of Technology. She is also the Co-Leader of the CREATE Dissemination Core and the PI of the CREATE Research Program at the Georgia Tech. She has conducted research in aging, cognition, and human factors. She is a recipient of several awards including the Franklin V. Taylor Award for Outstanding Contribution to the Field of Applied Experimental and Engineering Psychology, the Paul M. Fits Education Award from HFES, and the Mentor Award from APA's Division 20. She is a past-president of Division 21 of APA and of HFES. She is the Editor of the Journal of Experimental Psychology: Applied and the Series Editor for the Human Factors and Aging book series. The CREATE team has co-authored several books in the series. Dr. Rogers has expertise in Psychology, Cognition and Aging.
Chapter 1 Introduction. Chapter 2 Defining Older Adult User Groups. Chapter 3 Assessing Needs With Older Adults. Chapter 4 Implementing Usability Methods. Chapter 5 Simulation for Design. Chapter 6 Modeling Older Adult Performance. Chapter 7 Designing Instructional Support. Chapter 8 The Personal Reminder Information and Social Management System (PRISM). Chapter 9 Emerging Challenges and Approaches. Index.