A follow-on of the popular book, ""Training Ain't Performance"", this book clearly goes ""beyond"" explanation to show you how to move to the next level of workplace learning and performance practice. This book is a true fieldbook for workplace learning and performance professionals seeking practical ways to ""operationalize"" proven principles of human performance improvement practices. Each of the 15 chapters contains tools, techniques, guidelines, and strategies presented in a breezy and light-hearted manner that encourages application and discovery. In addition, the icon-driven format and accompanying CD-ROM provide all the practical help and direction allowing you to start applying these powerful principles in your organization today.
Englewood Cliffs, NJ
||American Society for Training & Development
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CHAPTER 1: Introduction: Why Beyond Training Ain't Performance; CHAPTER 2: How the Beyond Telling Ain't Training Fieldbook Works; CHAPTER 3: Working Within the Performance System; CHAPTER 4: What's My Greatest Performance Block?; CHAPTER 5: Engineering Effective Performance and Conducting Front-End Analyses; CHAPTER 6: Developing Learning Interventions - Systems and Models; CHAPTER 7: Nonlearning Interventions - Job Aids; CHAPTER 8: Nonlearning Interventions - Environmental; CHAPTER 9: Nonlearning Interventions - Emotional; CHAPTER 10: From Training Order-Taker to Performance Consultant; CHAPTER 11: Managing the Client - Performance Consultant Relationship; CHAPTER 12: Evaluating Results; CHAPTER 13: Hit or Myth: Facing the Facts; CHAPTER 14: Beyond Training Ain't Performance: Ongoing Growth and Development; CHAPTER 15: External Support Systems.
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