Apprenticeship Customer Service Practitioner L2 Handbook + ActiveBook

 
 
Pearson Education Limited (Verlag)
  • erschienen am 11. Dezember 2018
 
  • Buch
  • |
  • Kombi-Artikel
978-1-292-27992-3 (ISBN)
 

An ideal companion to support apprentices throughout their on-programme learning of Customer Service Practitioner Level 2 Apprenticeship Standard

Apprenticeship Handbook for Customer Service Practitioner (Level 2) provides apprentices with all the support they will need throughout the on-programme component of the Customer Service Practitioner Level 2 Apprenticeship Standard. It is a course companion that covers all the knowledge required by the apprenticeship Standard and set out in the Pearson EPA Amplification. It will also help apprentices identify and understand how to apply the appropriate skills and behaviours in the workplace.

  • Englisch
  • Harlow
  • |
  • Großbritannien
  • Für höhere Schule und Studium
  • Höhe: 219 mm
  • |
  • Breite: 275 mm
  • |
  • Dicke: 13 mm
  • 474 gr
978-1-292-27992-3 (9781292279923)
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