Human Resources in the Foodservice Industry: Organizational Behavior Management Approaches

Organizational Behavior Management Approaches
CRC Press Inc
  • 1. Auflage
  • |
  • erschienen am 30. Mai 2007
  • Buch
  • |
  • Softcover
  • |
  • 214 Seiten
978-1-56022-145-6 (ISBN)
Organizational behavior and human resource management are fundamental aspects in the profitability of any foodservice business. Human Resources in the Foodservice Industry: Organizational Behavior Management Approaches examines the latest research critical in understanding individual behavior and group dynamics. This resource provides researchers and practitioners with a clear view of human capital in a competitive global marketplace-with various possible managerial solutions to increase efficiency, employee and consumer satisfaction, and organizational success. Researchers from around the world and diverse backgrounds discuss up-to-date empirical research, unique insights, and effective management strategies.
  • Englisch
  • Bosa Roca
  • |
  • USA
Taylor & Francis Inc
  • Für Beruf und Forschung
  • Höhe: 215 mm
  • |
  • Breite: 164 mm
  • |
  • Dicke: 16 mm
  • 363 gr
978-1-56022-145-6 (9781560221456)
1560221453 (1560221453)
weitere Ausgaben werden ermittelt
* Organizational Behavior and Human Resource Management in the Global Foodservice Industry: An Introduction (Dennis Reynolds and Karthik Namasivayam) * A Theoretical Framework for Multi-Unit Management Development in the 21st Century (Christopher C. Muller and Robin B. DiPietro) * Managing Language Policies in the Foodservice Workplace: A Review of Law and EEOC Guidelines (Bonnie Farber Canziani) * The Role of Language Fluency Self-Efficacy in Organizational Commitment and Perceived Organizational Support (Rudolph J. Sanchez) * Utilizing Task Clarification and Self-Monitoring to Increase Food Temperature Checks Among Restaurant Staff (Rhiannon Fante, Leslie Shier, and John Austin) * Why Restaurant Sales Contests Are Self-Defeating (David L. Corsun, Amy L. McManus, and Clark Kincaid) * A Recipe for Success: The Blending of Two Disparate Nonprofit Cultures into a Successful Collaboration--A Case Study (Jane E. Barnes and Susan G. Fisher) * Server Emotional Experiences and Affective Service Delivery: Mechanisms Linking Climate for Service and Customer Outcomes (Yongmei Liu and Jixia Yang) * Understanding Culinary Arts Workers: Locus of Control, Job Satisfaction, Work Stress and Turnover Intention (Hsu-I Huang) * Management Perceptions of Older Employees in the U.S. Quick Service Restaurant Industry (Robin B. DiPietro and Merwyn L. Strate) * Comparison of Internship Experiences in Foodservice Firms in India and the UK (Vinnie Jauhari and Kamal Manaktola) * Index * Reference Notes Included

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