McLaughlin & Kaluzny's Continuous Quality Improvement in Health Care

Julie K. Johnson, MSPH, PhD, is Professor of Surgical Oncology at the Northwestern University FeinbergDr. Johnson's career interests involve building a series of collaborative relationships to improve the quality and safety of health care through teaching, research, and clinical improvement. She has a master's degree in public health from the University of North Carolina and a PhD in evaluative clinical sciences from Dartmouth College in Hanover, New Hampshire.'Since completing her PhD in 2000, Dr. Johnson has focused her research on activities related to quality and safety of patient care and qualitative evaluation of clinical microsystems. She has extensive experience conducting qualitative research as part of implementation research studies and has used qualitative evaluation methods to study errors in ambulatory pediatric settings, to conduct observations in pediatric cardiac surgery, to observe how clinical teams function on inpatient medicine rounds, and to improve handovers of patient care.'

Anna P. Schenck, PhD, is Professor of the Practice and Director of the Public Health Leadership Program at the UNC Gillings School of Global Public Health.Before joining UNC in 2009, Dr. Schenck worked with the Quality Improvement Organization for North and South Carolina to improve the quality of care provided to Medicare enrollees. In this role, she led two national measurement development projects, one for colorectal cancer screening and one for hospice care.Earlier in her career, Dr. Schenck worked with a North Carolina local health department, serving first as a health educator and then as the county epidemiologist.Dr. Schenck has extensive experience in measure development and assessing the scientific soundness of measures. Her passion is developing methods to use data to improve community health outcomes.She has served on numerous national measurement panels on various topics, including hospice and palliative care, cancer methods, senior health and community preparedness. Dr. Schenck also chairs the scientific advisory committee for the America's Health Ranking.