Salon Dialogue for Successful Results

 
 
Milady Publishing Co
  • erscheint ca. am 22. Juli 1997
 
  • Buch
  • |
  • Softcover
  • |
  • 208 Seiten
978-1-56253-322-9 (ISBN)
 
An invaluable reference that helps salon employees know what to say to clients and co-workers in every salon situation. Geared toward increasing sales, developing customer loyalty, and pacifying difficult clients, the book is especially valuable as a tool to teach new stylists how to communicate verbally with clients. Customized scripts that can be used to inform clients of special events or sales are included. Just some of what you will learn includes:
  • Englisch
  • USA
Cengage Learning, Inc
  • Für Beruf und Forschung
  • Höhe: 278 mm
  • |
  • Breite: 215 mm
  • |
  • Dicke: 10 mm
  • 535 gr
978-1-56253-322-9 (9781562533229)
1562533223 (1562533223)
Lee Hoffman is a licensed cosmetologist and successful salon owner.
Introduction. Communication Power. Scripting a Sale. Creating a Script. Communication and People Types. Gender Communication. The Salon Phone. Reception. The Prospective Client. Consultations.
Introduction. Communication Power. Scripting a Sale. Creating a Script. Communication and People Types. Gender Communication. The Salon Phone. Reception. The Prospective Client. Consultations.

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