Text-based interaction among humans connected via computer networks, such as takes place via email and in synchronous modes such as "chat", MUDs and MOOs, has attracted considerable popular and scholarly attention. This collection of 14 articles on text-based computer-mediated communication (CMC), is the first to bring empirical evidence from a variety of disciplinary perspectives to bear on questions raised by the new medium.
The first section, linguistic perspectives, addresses the question of how CMC compares with speaking and writing, and describes its unique structural characteristics. Section two, on social and ethical perspectives, explores conflicts between the interests of groups and those of individual users, including issues of online sex and sexism. In the third section, cross-cultural perspectives, the advantages and risks of using CMC to communicate across cultures are examined in three studies involving users in East Asia, Mexico, and students of ethnically diverse backgrounds in remedial writing classes in the United States. The final section deals with the effects of CMC on group interaction: in a women's studies mailing list, a hierarchically-organized workplace, and a public protest on the Internet against corporate interests.
1. Foreword; 2. Introduction; 3. I. Linguistic Perspectives; 4. Electronic Language: A new variety of English (by Collot, Milena); 5. Oral and written linguistic aspects of computer conferencing (by Yates, Simeon J.); 6. Linguistic and interactional features of Internet Relay Chat (by Werry, Christopher C.); 7. Functional comparisons of face-to-face and computer-mediated decision making interactions (by Condon, Sherri L.); 8. Two variants of an electronic message schema (by Herring, Susan C.); 9. II. Social and Ethical Perspectives; 10. Managing the virtual commons: Cooperation and conflict in computer communities (by Kollock, Peter); 11. Our passionate response to virtual reality (by Deuel, Nancy R.); 12. Cyberfeminism (by Hall, Kira); 13. III. Cross-Cultural Perspectives; 14. Computer-mediated conversations as a new dimension of intercultural communication between East Asian and North American college students (by Ma, Ringo); 15. Perceptions of American culture: The impact of an electronically-mediated cultural exchange program on Mexican high school students (by Meagher, Mary Elaine); 16. Visible conversation and academic inquiry: CMC in a culturally diverse classroom (by Golomb, Gregory G.); 17. IV. CMC and group Interaction; 18. Group dynamics in an e-mail forum (by Korenman, Joan); 19. Writing to work: How using e-mail can reflect technological and organizational change (by Ziv, Oren); 20. The rhetorical dynamics of a community protest in cyberspace: What happened with Lotus Marketplace (by Gurak, Laura J.); 21. References; 22. Index of names; 23. Index of subjects
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