Case studies make learning come alive. They tell a story. They mirror real life. They can also be actual experiences. They add elements of problem-solving, complexity, and messiness to thinking about the challenging world of public administration. Case studies let practitioners share knowledge, insight, and cautionary tales from their own experience. They can help in avoiding the re-invention of wheels that often happens across governments.
Andrew Graham is adjunct professor, School of Policy Studies, Queen's University. He also served as a public servant for over thirty years and as an assistant deputy minister for over fourteen of those years.
Dewey Decimal Classfication (DDC)